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There seems to have been a recent product update to Lucidchart and since then, line connectors are not connecting to the point in the destination shape that I want them to connect to. In my scenario - I am connecting one shape in a swimlane above to the first shape in the swimlane below. I am trying to connect the line to the top of the new shape but it defaults to what is shown below - which would be the starting point for the line connector from the new shape to the next one on the diagram. When I try and change the connection point, it just ignores and snaps back to where it put it. Can anyone help?

 

 

Hi ​@Alan Stevens 

Kindly ensure the Enable line connections option is turned on in the View menu. Additionally, switching the navigation mode from trackpad to mouse can be helpful, as it allows for more precise control when interacting with the smaller connection point handles.

To learn more - Difficult to access line connection points in Lucidchart | Community

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards


Hi

Both those settings are enabled but the issue is not resolved.


Thanks ​@Alan Stevens for confirming, mostly then we have to wait for the Lucid direct associaties attention on this