Peer support

No logró ver mis trabajos realizados por lucidchart, como si nunca lo hubiese abierto

I am trying to duplicate wording in my boxes so that I don't have to type the same position over again. For example, I need all the boxes for this particular department to say “Assembler” like the 1st box below.  

Everytime, I close the tab try to open my Lucisspark it always prompts me to login, when I have already signed with google countless times. I just wish that it would just remember my computer and remember my login. Such a trivial thing that can be easily fixed imo 

We have a Lucid Suite Enterprise account and we have a user who only needs access to pay the invoices annually. It shows that she is using a Lucid Suite license. How do i free up that license but still retain her access to the billing and account options?

IN FACT, I’M NEW IN LUCIDCHART AND I WANT TO ASK HOW CAN I USE AN EXPORTED TEXT(FILE IMPORT O EITHER COPY TEXT) TO DO A DIAGRAM OF CLASS, USE CASE,AND ALSO HOW TO DO INTEGRATIONS WITH API,  

We no longer receive notifications even though they are enabled in the settings.

Can’t load flowcharts, progress bar never finishes and random blank pages load just navigating around, anyone else having the same problem?

I'm trying to create a bulleted list within a single cell in Lucidchart, but when I press "Enter," it moves to the next cell, and using "Shift + Enter" adds a line without a bullet. Is there a way to continue the bulleted list on new lines within the same cell?

Andrew did a nice response about setting page size on March 28 2018 08:11 but  I don't have the menu on the right. Is it somewhere in the settings? I have reset my defaults but want to fix this one. Thanks

I can’t figure out how to add a direct report to my chart without it changing from a vertical view to a horizontal view. (I’m sure I’m using the wrong language - I am completely new to Lucid Chart.) I want to add a direct report to the person listed as Staff 2 below. Every time I try to add someone, it populates the supervisor as the SUPERVISOR vs Staff 2. I changed it in the drop down menu but then it edits the org chart from being in a vertical line to a horizontal line. How can I add it and have it remain as a vertical line? Thank you!  

With Lucid's "Walk Up and Whiteboard" feature, you can use Lucidspark on Avocor whiteboard devices—no login needed! Check out these frequently asked questions to help you get started.  How do I access Lucid from an Avocor device?Avocor devices have Lucid pre-installed on them. No setup required. Simply press Lucidspark Whiteboard from the device home screen. How can I cast an existing Lucid document onto an Avocor device?Open an existing Lucid document on your phone, laptop, or tablet and locate the option to cast the board:In Lucidspark, select the More menu from Board Controls in the upper-left of the workspace. In Lucidchart, select Share from the menu bar at the top-left of the canvas.Lucid will generate an 8-digit code which you can enter on the Avocor whiteboard device. How do I save a board I’ve created on an Avocor whiteboard device?When you're done brainstorming, you can save the Lucidspark board to your Lucid account by selecting Share in the top-right corner or Save in the t

Hello Everyone,The Document Settings below result in an 11" x 16.5" Landscape page/canvas.  The handles used to resize the canvas aren’t popping up either.  Any advice?  Thank you!Kevin

Hello - can no longer see the TOC feature on the bottom right. How do I view it again? I am also unable to get ride of the “selected objects” feature - how do I get rid of that?

Hi team,Today I downloaded 2 of my Org Charts in a good way in PDF.Since this afternoon I try to download the rest, but I keep receiving below error.I re-started my laptop, always open in Chrome, as well open in the incognito version, but the result stay the same - showing below error. Hope you can support me. 

After reopening the diagram or just after adding another field to a connected table, the lines get messed up. It’s very very very disappointing for me, given the fact that this is a pricy product… Please fix this.

Hello! We didn’t received the Zendesk verification email and there is no option to click in order to send an another one. How to do to ask for a new verification email to be send? We would like to raise a support request.  Many thanks! Best regards,

I used the organization chart template in Lucidchart but I did not like the way it was layed out so I am trying to use the individual boxes and form my own connections, however I cannot get the shape to give me the connector dots to create a line.  Any help would be appreciated.

Hi,We are trying to add Lucid chart in a confluence page but getting this below error.   

Hi I am uploading new fonts in Lucid Chart and when I selected Uploaded fonts they are not displaying. I have also tried to rename the font and upload and they are still not showing in the list although Lucid notes successful upload. 

Developing predictive models to forecast energy consumption in residential, commercial, or industrial settings

When I upload a photo to my organization chart using the 'Upload Photo' feature, and then adjust the chart's sequence in the backend (Spreadsheet), the photo positions of Staff within the chart seem to shift unexpectedly. Example, after rearranging the chart's order, Staff Alvin's photo might appear in the position originally assigned to Staff John.

Every time I make a change that triggers the autosave (which is all the time), Lucid becomes very laggy, mouse cursor is choppy and jumps around. Started doing that in the last week.Using latest version of chrome.Tried clearing cache and launching in incognito mode.Tried disabling and re-enabling hardware acceleration.

I'm doing swim lanes where two roles have to do the same thing. I've seen this represented by a gradient (ombre) color scheme combining the two swim lane colors.  I know how to fill a shape with a single color but how can I add another color to create the gradient?  Thx!   Found it (answered 7 years ago) under "Custom Gradient Editor" post > Style a Shape

Does anyone know why I get this annoying pink box? I can’t click it or remove it or find anything in the help section that helps me? 😏BR, Rikke

How do I copy-paste from parts of one chart into another? Currently the org chart is broken into departmental pieces now it needs to reassembled back together.