When publishing a Lucid chart the URL is redirecting members of my team to login to Lucid to see the published document. However, these folks don’t and shouldn’t have Lucid accounts, they just need to view the document.
The links work fine when using a private or incognito window.
If it matters, we’re using Okta SSO for those of us with Lucid accounts.
Hey Rick,
Thanks for posting in the Lucid Community! I was able to find a post with a user that was experiencing a similar issue here:
If this doesn't help answer your question please let me know, I'd be happy to look into this further!
-Lucid Legends Team
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