Peer support

When filtering an org chart for example by a department is there a way to export that filtered org chart to a new org chart.  Often I will need to tweak an org chart for just one department and it would be easier if I didn't have to create it separately. 

How can I see versions of my work in Lucid Chart? CTRL+Z is not working.

Hello CommunityDue to historical reasons we lost the answer to "who's managing the team account ?".Some of us are in a named team and we don't know who has the management team access.How could we recover this information ?Thanks for your help & advice.PC

Hello Lucidchart I am having difficulty with my system integration with Google Drive. LC and GD are synced. I can view my charts however the images are very small and nearly unreadable. I cannot zoom in or zoom out. Can you help me? I can't add the image into Google Slide or Doc by clicking the [+] image either. This is obviously user error. I started this integration today. HC

Hi I'm unable to change the lines connecting entities to cardinality or ordinality lines. I already tried clicked on the arrow head drop down and the line drop down but they didn't give me those options. See attached. Can you please help with this?  Thanks    

I have found the widgets tool and the pie charts.  But there are only two wedges and I need to be able to generate multiple wedges of adjustable sizes and then to label them.  Can I do this with Lucidchart?  I hope so it would make the current design task much easier...

I remember there is a function that allows you to adapt the color from an image and get that color to a diagram inside lucidchart. Can someone please teach me how to use this function again... Thanks!  

I have made several flowcharts using lucidchart; taking care to use the same font size for all headings and text. When importing them into googledocs however all the flowcharts have automatically resized to fit the width of the page resulting in a very messing looking document as all the headings and text now appear to be a different size.  Is there a way to stop each chart automatically resizing?

On my team we all have full edit rights in our email domain for all Lucid documents we create. Currently I have to look in 2 places to find documents - my documents and shared with me. Want to see 1 folder with ALL the documents our team has - not 2 places. Don't see how to view 1 folder with all documents

https://www.lucidchart.com/invitations/accept/7e7ae2c9-cd47-4406-a324-253250c33246  A simple template for Workflow design. Go to "file" click "make a copy". Then you should be able to use it. For educational purposes. Includes a short description of use - at the moment in danish. Feel free to use and feedback is welcome.  

Is it possible to import the data from few tables and Lucichart creates PKs FKs on it's own?

My chart had only 20 items but I attempted to delete one just to see if it would help but it did not fix it and when I pressed undo the item would not come back cause the 60 item limit came up again.

I want to present my graph and I want to be able to open the notes but I don't want to be in Lucid Chart in case the Internet is not good how can I do that? Can I use PDF?

Hello i would like to create a bridge table between two entities in my ERD Diagram but i can't find any "Bridge table" in the Entity Relationship tab. How can i create one with LucidChart ? Is it possible to convert a standard table into a bridge one ?    Thanks :).

Prezados   Criei o fluxograma de um dos processos da empresa e preciso imprimí-lo para validação antes da apresentação.Como fazê-lo? Quando solicito impressão gera-se um arquivo desconfigurado ou minúsculo que não permite visualização. Solicito apoio.

We are new to Lucid. We have added 2 team members but they cannot gain access to the site. How/when is a password generated or setup for new users?  Surely we are not all using the same credentials. They have tried to access the system through my login without success.  Perhaps making it easier for new users...

I have some JPGs of some floorplans that are large "to scale" but don't have the scale on them... Is there a way to import these JPEGs and trace them into lucid chart and adjust them to an actual scale?  or is it just easier to re-draw the whole thing?   I am not needing them for building purposes but for basic building schematics so I can add a variety of layers to the document including locations of access points phone drops HVAC units key/lock charts etc.

Some of my settings/preferences don't seem to be saved from one session to the next sometimes not even when I work on the same documents. For example: I want the sort order of my folders to be Name (A-Z) pretty much 100% of the time. I keep changing it to this but every time I open Lucidchart anew it's reset itself to Modified (New - Old). I have a certain way that I want my shapes library with a specific custom library on top. When I open an existing document it does keep the shapes library the way I had it the last time I worked with that document. But whenever I create a new document the shapes library returns to its default state and I have to set it back up the way I want it. I pretty much always want the "snap to grid" option turned off. At seemingly random and unpredictable intervals that (unlike the point above) seem unrelated to whether I'm working with a new or existing document it keeps turning itself back on. These three issues (and there's probably others I'm forgetting)

Hey Lucidchart Team - I have a formula in my document that looks like this.. =UPSTREAM(UPSTREAM).Sequence + 1 When not connected to anything upstream it produces the following result #ERROR When not adding the "+1" I get an empty result. =UPSTREAM(UPSTREAM).Sequence produces [] I would like to use this in an IF statement to test for the empty result so that I can avoid the #ERROR and default my sequence to 1. =IF(UPSTREAM(UPSTREAM).Sequence = [] 1 UPSTREAM(UPSTREAM).Sequence + 1) produces #ERROR I've created a document that illustrates it: https://www.lucidchart.com/invitations/accept/9ba2f524-f97a-46bb-b228-33f92d3547bc Cheers Michael

Hello we use Lucidchart plugin Confluence (not on-prem version) How to find out all pages in Confluence where LucidChart diagramm is used?

Hello. We are planning to change our LucidChart authentication to use SAML. Will this adversely affect our Confluence integration? It's unclear to me how Confluence integration will work if/when we implement multi-factor authentication. Thank you!

Hi There I am trying to create some diagram to document the Incident management process and came across some template diagrams through my account. There are description on the template suggests it is provided by the PinkElephant. As an account holder of LucidChart are we allowed to use the diagram? We do not want to mention name of any template provider in our diagram. Please suggest

HiWe intend to use Lucidchart as one of our tools for software design.I am concern about its feature on document retention reliability. We are using SVN for Source Code control and file versioning as well as the file retention. But Lucid Chart file can not be move the SVN folder as it is shows 0kb in local hard drive. Is there a way to do this? 

Hi I need to remove a user so that I can add another. As the admin for the account can I see what documents the user has created before I delete them?  Thanks Jon

I have been searching for a specific shape that does not seem to be in the library. I am not sure how to build the shape with the tools available to me. Basically I need a rectangular shape with two text areas. The shape requires the areas to be stacked vertically and separated by a dotted line. First does this already exist? Second how do I create one if not? Thanks!