Hey John it sounds like you're trying to access premium features. Please check out our Account Types article for more information on this and feel free to let me know if you have any questions about this. 

Hi Megan

I am in trial version now please assist this. I need to remove the document in the preview mode! 

Hi John I see you've enabled a team-3 subscription. If you're still having trouble accessing premium features please clear your cache and cookies and log back in. Let me know if that doesn't do the trick!