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Peer Support

Encountering an issue or have questions about how to use a Lucidchart, Lucidspark, or Lucidscale? Search the Lucid Community or post a new question to get support.

6157 Topics
AJ Coon
AJ Coon
asked in Product Questions
Disable Line Jumps

I am using the online version and I cannot find where to disable line jumps. I have multiple intersecting lines and I need them to not have jumps. Can someone please point me to where I can disable this?

385
Blake R102
10 years ago
David M102
David M102
asked in Product Questions
Lucidchart double arrow (two way arrow)

Would be nice to have an arrow option in Lucidchart for process flows so you could create a bidirectional line with both a head and tail arrow.

53583
Thom H
12 years ago
Prashant Chamarty
Prashant Chamarty
asked in Product Questions
Can I view revision history and restore previous document in Lucidchart?

Can someone please provide details regarding the same.

351
Prashant Chamarty
13 years ago
Piotr Dobrogost
Piotr Dobrogost
asked in Product Questions
Lock/unlock aspect ratio while resizing shapes in Lucidchart

It seems like there's no way to lock aspect ratio while resizing an object.

5971
Dave G
13 years ago
Deepthi
Deepthi
asked in Product Questions
How to empty Lucidchart, Lucidspark, and Lucidscale documents from trash

Do we have an option of removing documents from the trash?

173
Micah
13 years ago
squidbot
squidbot
asked in Product Questions
Is there a list of hot keys somewhere?

I've found a few hot keys I didn't know about while browsing through the forums (Like ⌥ + mouse to move canvas and ⌘+G to group) and a few are mentioned in UI menus (L for line draw) but is there a master list somewhere?

80
Dave G
13 years ago
Robert101
Robert101
asked in Product Questions
Border around image in Lucid

I would like to be able to place a border around an image. Not a border placed floating around it (like a container) but one that is stuck to the image. Images look better this way.

5780
Dave G
14 years ago
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