Skip to main content

Toggle not working

  • October 1, 2020
  • 1 reply
  • 34 views

Becky K

Hi i have one page with several layers.  The toggle feature should go back and forth from the page to the layer it is connected to.  I can get the layer to show up but not go away.  How do I get it to go away and toggle?  I have ensured it is published synced and I have an individual paid account. Help.

Comments

Eric R
Forum|alt.badge.img+7
  • Lucid support team
  • October 2, 2020

Hi Becky thank you for posting in the Lucidchart Community! After assigning the “toggle layers” shape action to a shape you can toggle the visibility of the selected layer by clicking on this shape using Shift+CMD on Mac or Shift+Ctrl on Windows. 

The issue you describe might be caused by assigning the “Toggle” and “Show” shape action for the same layer to a shape. Could you check if this is what is causing the issue you are experiencing? If not could you respond with a screenshot of your shape actions menu? Thanks!

For anyone else interested in shape actions and layers please take a look at the Create Multi-Layered Diagrams.