Peer support

I'm sorry but I'm missing something simple.  I simply want to add data fields the same ones to every process box I put in a flowchart.  A simple example is adding 2 fields one for the application being used to facilitate the process the other is for where the data is stored.  EG: PROCESS: Create Analytical Report APPLICATION: SAS STORAGE: AWS S3 When I hover over or click on a box ina  flow chart I'd like those data fields to be visible and in an ideal world I'd love to be able to get a simple output report in a table or .csv file of process name application storage.  When I search through help and here in the community notes I get references to importing data  or veryy complex .csv files that I'm not interested in.  I need something quick and simple.  this is something Visio does easily I believe so I'm afraid I'm just  missing something.

I am the administrator for Lucid within my company. I have a leader leaving and I need to grant owner permissions to an existing user. I have not bee successful in adding that person. They need to keep their current permissions which is a level up from the folder I need to grant permissions to. Any help would be appreciated. 

Hello I am currently using data from a Google Sheet I imported the multiple sheets from the Gsheet into Lucid. I am using a Gantt Template from Lucidchart that links certain text to data. The first page is correct but when I try to change the 2nd page it also changes the first page's data. I would like each page on Lucid doc's data to correspond to each individual sheet data from Gsheet.   I am able to import all the GSheets but i am unsure how to link them accordingly using the templated data links.

OLVIDE MI CONTRASENA Y USUARIO Y NO SE COMO RECUPERAR EL TRABAJO QUE HICEE

The Floor Plan's walls are easy to plop down and use with one very frequent and problematic exception. When you have a wall that is the wrong length dragging the ends of the wall doesn't allow you the accuracy required.  I needed a wall exactly 53 feet long.  Even when zoomed in the wall goes shorter (52' 6") or longer but won't land on the desired length.  Further I have to zoom in and out over and over to see what the actual size is when I let go of the wall end.  So I have to "blind drag" the wall scroll/zoom look to see if it's right reposition zoom/scroll to try again... ONLY to eventually discover the tool won't let me land on my desired dimensions at all!

 What is an operational diagram?

Hi How can I delete an account and NOT transfer the documents. We are happy if the documents get deleted.    I see I can only delete an account if I transfer the documents.    Thank you 

One of my Lucidchart files now has the word TEMPLATE next to it and I'm not sure how that has happened - maybe one of my Collaborators has done something.  When I click on this file it creates another document from it but I dont want this to happen.  How do I stop this happening and return the file to a non-template file ?

 “Data Hub > AWS: Imported Accounts''  1. Accounts added in credential tab using cross account role ( 21 added)  2.But those accounts is not getting reflected  under Accounts tab only 6 shows up. 

Hi I created a whiteboard and then converted it into a persoan template I then deleted my whiteboard and the template was deleted as well is this by design? How can I get the templates to remain even if I delete the original whiteboard it was created from?

I am writing a document that requires the symbols for playing cards in the text.  I know how to do this in MS Word.  2660+Alt+X as an example creates a spade symbol.  Is there a way to do this in LucidChart?  

 Hi  I am building ER diagrams for creating Database. I have a rough table structure in a Google spreadsheet. I want to know if we can import column name and tables from the spreadsheet by linking it as we can do it flowcharts.    Thanks: Priyanka

I'm crating a process map and ocasionally there is a need to link certain steps to a sub-process. How can I link the separate document I created for that sub-process to the relevant step in my main document? I tried linking as a page and as a separate document and it doesn't seem to work. Many thanks. 

As a previous Visio user I experience that my flowchart lines in Lucid have their own strong opinions about where they should go. I keep wrestling and often don't get it my way. Is there any way I can define where the connector shall have its corners?  Can I also have a line skip nicely over another (or just "pause") while passing it?  I'm used to all horizontal lines having priority over the vertical ones and that these pause while the horizontal crosses "over it". Can this be done in Lucid?  I have lots of processing elements in Adobe Illustrator like a positive displacement (piston) pump. Can I import them so they behave like shapes connectable or must I draw new ones for my special Lucid library? And/or could I edit the offered shapes somehow?  

When I have an elbow line going back to an originating line and then try to make the elbow longer before it turns back it always want to have the elbow line start left. This happens no matter where I click on the elbow line to drag it right. 

I want to add tooltip to lucid chart diagram then export it to pdf. In the PDF file when mouse over the tooltip displays. How do I do this?

I created some wire frames and wanted to export them to PDFs or JPEGS but when I try the size is reduced - I want just an A3 size format

Unable to save

I have created some custom shapes but when I use the red dot 'drag' function to insert a new shape it does not allow me to select a custom shape only the standard ones - how do I use the drag and auto place function with my custom shapes?

To whom it may concern Hello I'm a Japanese beginner user of Lucidchart. I'm really enjoying using it.   May I ask a question? When I tried to put Chinese character into a box most of them got garbled. For instance 漢字(kanji) gets into 漢■. Are there any good ways to write them correctly?   Regards kiyora

I followed the instructions to export Lucidchart to Visio but cannot complete the task.

Hi I got access_token and using access token  I reqeust https://api.lucid.co/documents/search api as following but I  the reponse {"code":"accessForbidden""message":"Access to this resource is forbidden""requestId":"530f5326c88efe43"} scope is lucidchart.document.content:readonly is there anything to do more? ** request **  curl 'https://api.lucid.co/documents/search' --request 'POST' --header 'Lucid-Api-Version: 1' --header "Authorization: Bearer $access_token" --header 'Content-Type: application/json' --data-raw '{ "product": ["lucidchart"] "createdStartTime": "2020-12-31T15:00:00Z" "createdEndTime": "2021-01-30T15:00:00Z" }'    

Over the course of the last several months I have been able to directly copy (CTRL-A) to group all objects in a Lucidchart diagram copy (CTRL-C) and then move over to Powerpoint and DIRECTLY PASTE (CTRL-V) the combined lucidchart as a JPG into Powerpoint.  Why does this not work anymore?

We are a custom metal fabricator looking for metal fabrication flowchart templates. Is anybody aware of anything out there ?

In an org chart in Lucidchart when you collapse the structure and are only left with leaders those leaders show a blue dot with their number of direct reports.  Is there a way to remove that blue circle with its number?