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News and announcements

Monthly news, exciting announcements, and updates to keep up with the Lucid Community

  • 106 Topics
  • 127 Replies
106 Topics
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
New help center guides and AI | December newsletterNews

Lucid tip💡Make your diagramming process easier and quicker by generating a diagram with AI in Lucidchart! Use this highly requested feature to create a flowchart for any instance. For more information, check out this post:  Add your feedback 💬Here are a few posts from our Lucid teams looking for your insights! Share your thoughts and feedback in the posts below:   New help center guides 📚Every use case in Lucid is unique and complex, so our help center content team has created four new guides to help you maximize the power of Lucid’s features. These helpful guides show you how to use multiple features together to achieve a specific goal. Just follow the instructions to improve your understanding. Check out these new articles here:Org charts: A guide from start to finish Flowcharts: A guide from start to finish An Agile team’s guide to sprint planning in Lucid Enterprise guide: Account configuration for account owners Leaderboard 🏆This month's top three Lucid Legends contributors ar

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Kelsey Gaag
1 day ago
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid tips & standout members! | November newsletterNews

Lucid tip⭐️Check out this community post on quickly cleaning up and arranging objects in your document. Voice your feedback 💬Our product and UX teams regularly seek feedback on Lucid features, workflows, and the overall product experience. They are looking to hear about your experience with Lucid and how it can be improved! Voice and share your feedback on some of these posts. They can be found in the Seeking Feedback section under the Product Feedback tab.   Here are a few recent posts that are seeking your feedback:  Leaderboard 🏆This month's top three Lucid Legends contributors are @Humas1985, @Ria S , and @aparrish and the top three community contributors are @patrickpereira1988, @ekfoothills , and @diozsa. Thank you for your participation in the community!

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Kelsey Gaag
29 days ago
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Share your feedback about our new Agile Features | October NewsletterNews

Community news📰Lately @ Lucid Launch Our newest feature launch was released on Oct 1 at 8:30 a.m. MT! This launch included several improvements to Agile workflows, updates to Jira and Azure DevOps cards, and new templates and shapes. Check out this community post for more insights into these new features:  We are so excited and would love to hear your thoughts about these new additions in our Product Feedback Section. If you have any questions, check out our help center or create a new post in the community. Lucid Legends get the inside scoop on our Latest Agile featuresAs part of our exciting Lately @ Lucid launch, @Collin M  and @Kira  from our product marketing team hosted an exclusive demo for our Lucid Legends and dedicated Agile users. Attendees got a first look at the brand-new Agile features and templates that rolled out earlier this week. They also had the chance to share their thoughts and ask questions directly with our product marketing team.Want a chance to see our upcomi

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Ria S
Lucid Legend Level 2
1 month ago
Grizz
GrizzLucidite
published in News and announcements
New professional services offering for Agile teams ⚡️News

Happy Lately @ Lucid launch day, everyone! I’m Jeff Rosenbaugh, senior director of professional services here at Lucid, and I’m thrilled to announce our latest professional services offering: the Agile success package! This service package has been thoughtfully crafted to complement all the exciting new features that Jarom mentioned in his post below, helping you optimize your org’s use of Lucid for Agile by partnering with Lucid’s Agile experts. We handle the heavy lifting, reducing your overall planning and setup time to get Agile events and collaboration in Lucid up and running faster. We also have experience scaling solutions for teams-of-teams who want and need to collaborate together - if you’re looking to use Lucid across your organization, let’s partner to make that happen!  The Agile success package starts with a proof of concept, then moves into everything from live training to an Agile collaboration health assessment paired with expert-developed guidance to improve your end-

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Micah
2 months ago
J
JaromLucid product team
published in News and announcements
October ’24 Lately @ Lucid 🎉News

We’re delighted to announce new ways to boost agility in your work with our roundup of Lucid’s latest features! This month’s Lately @ Lucid launch is designed to accelerate agility in your work. Whether you’re following a specific Agile framework or you’re simply looking for more efficient ways to get work done, our newest lineup of feature launches is here to support collaboration, alignment, and clarity in your workflow. You can get the full scoop on the Lately @ Lucid launch on our blog, but here are some new feature highlights to keep an eye out for:Optimize team-level eventsNew team templates: Use customizable Lucid templates to guide you step by step through major Agile events and make them more engaging with embedded quick tools for facilitation and collaboration. Some of our favorites include the daily standup template, sprint planning template, sprint retrospective template, and sprint review template. Lucid Cards for Jira / Azure DevOps: Add Jira and ADO cards to Dynamic Tabl

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J
2 months ago
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Get the inside scoop on Lucid | September Community NewsletterNews

Community news 📰Become a Lucid Legend and get the inside scoop!If you love Lucid, want to share your expert knowledge, and would like an exclusive look into Lucidchart, Lucidspark, and Lucidscale, then apply to be a Lucid Legend! Lucid Legends is our insider program that gets an exclusive look into all things Lucid!  Lucid Legends are our go-to users for product feedback, help provide answers in the community, and receive access to helpful monthly trainings. This September, all Lucid Legends will get a first look into the next Lately @ Lucid launch in a monthly training. They will get the exclusive opportunity to preview Lucid’s newest, exciting features before they launch, learn impactful ways to utilize these features, and participate in a Q&A with product experts about the launch. If this sounds interesting to you, apply to be a part of our Lucid Legends program here!  See one for our Lucid Legends in action in this Use Case Spotlight. Persona group highlightOur community has s

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Humas1985
Lucid Legend Level 4
2 months ago
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Be the first to sync your data to Excel! | July Community NewsletterNews

Community news 📰Excel integration testingOur product team is looking for users to test a new integration with Excel. They have created a working beta that allows data to be imported from Excel to Lucidchart and sync changes in the data, and they need your help and expert insight to make it better!To participate in this integration test, check out this post. Template challenge results One of Lucid’s workflow teams hosted its first Sprint Retrospective Board Challenge in the Lucid Community this month! You can check out all the submissions here. Three winners were selected out of all the submissions because of their creative themes and designs.  🎉A huge congratulations to:@cpatters : Mario Kart retro@RMSeitz:  Engineering retro@Casey Lucid-Design: Cozy coffee shop retro Lucid Legends and community leaderboard 🏆Our top three Lucid Legend contributors for June are @Humas1985 , @Ria S , and @Leo Barnes!Lucid Legends is a team of our most knowledgeable users who are providing top-tier rep

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Ria S
Lucid Legend Level 2
3 months ago
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
New features launched – Tell us what you think! | June NewsletterNews

 June 2024 newsletterHello, community friends! My name is Kelsey Gaag, and I am the newest member of the Lucid Community team. I’m so excited to introduce our new and improved monthly newsletter. We’ll create and post this informative newsletter at the end of every month to recap important events, notable posts, top contributors and more! Community news 📰Trusted User GroupThe Lucid product team has just launched a Data Trusted User Group of enthusiastic and experienced Lucid users who test new features and provide feedback on how to improve Lucid products. These users get an inside look into what Lucid is working on and how our product team works. This group is perfect for users who have experience working with data linking, formulas, org charts, and other intelligent diagramming features.These members of this group get exclusive benefits, including access to new features, influence on workflows, and the opportunity to collaborate with like-minded users and the Lucid product team! Lea

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Kelsey Gaag
5 months ago
Abby S
Abby SLucid community team
posted in News and announcements
Lucid Legends Spotlight: Ria 💫

We’re excited to spotlight one of the members of our Lucid Legend program: @Ria S   🎉 We want to highlight a few specific things that makes Ria “legendary!”Ria has been #1 on the leaderboard for more weeks in a row than any other user! Ria is a pro at creating step-by-step directions to help users easily and quickly resolve their questions. Ria is not afraid of any post! She’s answered everything from billing questions to questions in Spanish! She’s great at popping into any area of the Community to share her insights or add a comment.Check out Ria’s badges, post responses, and stats on her profile. To receive updates on her posts, you can “Follow” her! Spotlight Story:What do you like best about the Lucid Legends program?What I love most about the Lucid Legends program is the sense of community it fosters. Being part of a network of passionate users who are always willing to share insights, tips, and best practices is incredibly rewarding. The program offers exclusive resources and e

311
Micah
5 months ago
J
JaromLucid product team
published in News and announcements
Upcoming June '24 Lately @ Lucid webinar: Reimagining how teams coordinate and collaborateLately at Lucid

Next week, I’ll be on a webinar alongside fellow Lucidites Bear Shelton, Susan Schmidt, Birch Eve, and Blake Bohacek. We’ll talk all about Lucid’s newest capabilities, including our new teams experience, the Microsoft Copilot plugin, new AI functionality, and more! We’ll also show these features in action and give you ideas for how you can apply them to your own workflows. During the webinar, we will:  Share more about Lucid’s recently released capabilities.  Discuss the challenges these capabilities solve. Demo new Lucid capabilities and give ideas for how your team can use them. Here’s the info you need to register—we have three different times to accommodate users from all over the world! Hope you see you there!  Lately @ Lucid: Reimagining how teams coordinate and collaborateJune 18, 2024Americas: 11 a.m. MDTEMEA: 3 p.m. CESTAPAC: 10 a.m. AEST Register now 

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J
5 months ago
C
chansen6Lucid product team
published in News and announcements
June '24 Lately @ Lucid 🎉News

Hello, Lucid community! I'm thrilled to share the latest strides we've made at Lucid to advance team collaboration. It's been an incredible journey, and I want to tell you about a few of our newest features and let you know where you can share your thoughts and feedback or learn more!  Team hubs: By creating a team in Lucid, you can share documents with the right collaborators and centralize resources to streamline coordination and make teamwork smoother than ever. Touchscreen whiteboards: Lucid users can work in Lucidspark on large touchscreen devices through Google Meet, Zoom, and Webex, bridging the gap between remote and in-person collaboration.Microsoft Copilot plugin: This integration with Copilot is a time-saver, offering AI-generated document summaries and facilitating seamless workflows.AI-powered diagram generation: Empower teams to bring their ideas to life effortlessly with AI-generated diagrams.Mind maps + AI: Fuel creativity with AI-assisted mind mapping—because innovatio

2670
C
5 months ago
Abby S
Abby SLucid community team
posted in News and announcements
Lucid Legend Spotlight: Huma 🎉

We’re excited to spotlight one of the members of our Lucid Legend program: @Humas1985  🎉 We want to highlight a few specific things that makes Huma “legendary!” @Humas1985 :Does a great job at directing users to applicable resources to help answer questions. Has a very quick response rate and makes sure that no users are left hanging– even if he doesn’t know the answer, he tags a Lucid Community Team member to make sure every user’s question is answered. Regularly gives the Lucid Community team feedback on the Lucid Legends program and the Lucid Community. He has already contributed to several improvements!Check out Huma’s badges, post responses, and stats on his profile. To receive updates on his posts, you can “Follow” him! Huma’s Spotlight Story:“As a Lucid Legend, I have seen directly the transformative impact of collaborative visual communication on my team’s efficiency. By coupling the co-authoring features and centralized library of custom shapes and templates in Lucidchart, we

411
Micah
6 months ago
Addie
Lucid Legend Level 1
AddieLucid Legend Level 1
posted in News and announcements
We are thrilled to announce the launch of a new Lucid Community on November 28th!

Our new community will offer: An improved support and product feedback experience Support content comprehensive troubleshooting resources and a more powerful search capabilities to help you find exactly what you are looking for A product feedback space where you can share your great ideas and how we can improve Lucid products New inspiring content and resources Inspirational content and conversations to collaborate on templates use cases and innovative ways to use Lucid’s products and features Go-to resource hub for accessing valuable updates and essential knowledge about the Lucid Community New opportunities to engage with other users User groups! A gateway to a diverse array of specialized conversations and niche communities tailored to your specific interests and expertise A peer support program for our most active and expert users in the community: The Lucid Legends   More information about these new features and this whole new community experience is coming soon

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Ashtyn C
1 year ago
Ryker S
Ryker S
posted in News and announcements
Songtacular flowdown

Does anyone know what happened to the group who managed songtacular flowdown? I believe that it was a brilliant marketing advertisement. What I'm unsure of is why it was canned? Did it just cost too much to license the song or was there another reason?

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Leianne C
1 year ago
2o Gymnasio Almyr N
2o Gymnasio Almyr N
posted in News and announcements
technical problem

I have an INTECH whiteboard connected to my computer with USB cable. The whiteboard is recognized but needs calibration. How to calibrate an interactive whiteboard? (My OS is ChromeOS)

90
Phillip W
1 year ago
石井和宏 T
石井和宏 T
posted in News and announcements
メニューの言語を日本語にしたい

ログインするとメニューが英語で表示されます。日本語に切り替えるにはどうすればよいでしょうか。

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Leianne C
1 year ago
Andrew B101
Andrew B101
posted in News and announcements
Slowing down

Over the last couple of days Lucid Chart is very sluggish - is this a systemic issue? (are others experiencing this?)

410
Addie
Lucid Legend Level 1
1 year ago
Naira V
Naira V
posted in News and announcements
Request form doesn't work and I cannot contact support to return the money

Hello I tried to send the message on the website - it didn't work therefore I am copying it here. I was charged five minutes ago for the yearly service (until October 21 2024) which I don't need. I canceled my subscription. I am requesting to return the money because I am not interested in the service anymore.  

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Leianne C
1 year ago
Ronni [C] R
Ronni [C] R
posted in News and announcements
Can I modify sharing of multiple team folders at once?

I have many team folders. One person will be leaving the team soon. Is there a way to delete that person from the sharing settings for all the team folders at once or do I have to step through the folders one by one? I am not an admin.

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Karsten B
1 year ago
Calliope
Calliope
posted in News and announcements
so ne drecks app

so ne drecks app

50
Leah W
1 year ago
Addie
Lucid Legend Level 1
AddieLucid Legend Level 1
posted in News and announcements
🍁 September 2023 Community News 🍁

Hello Lucid Community!  This month we have new features releases popular conversations bug fixes and some new feature requests. Also check out our most important conversations to stay informed about the latest at Lucid and get even more value out of Lucidchart Lucidspark and Lucidscale! We publish this newsletter once a month; make sure to follow the Announcements and Community Information topic so you never miss an update and post any comments or questions below!    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from this month! Check them out and keep the conversation going by asking a question or sharing a tip of your own. School is starting! Using Visual Activities for Formative Assessment Cool tips and ticks 😎 Improve accessibility by utilizing color and contrast: Make your documents inclusive! 6 ways to use Visual Activities to fuel better alignment Share your feedback with us! Requesting Feedback: JSON Import / Pos

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Addie
Lucid Legend Level 1
1 year ago
Peter W101
Peter W101
posted in News and announcements
Visual layered database

I'm new on Lucid and hope to utilize the software to provide a layered visual database for my business (Look.Net) and my personal data. I will review posts to see if anyone has developed a tutorial on how this can be accomplished utilizing the Lucid platform. Thank you -Peter Weyland

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Adam Y
1 year ago
Addie
Lucid Legend Level 1
AddieLucid Legend Level 1
published in News and announcements
🌤️ August 2023 Community News 🌤️

Hello Lucid Community! This month we have new features releases popular conversations bug fixes and some new feature requests. Also check out our most important conversations to stay informed about the latest at Lucid and get even more value out of Lucidchart Lucidspark and Lucidscale!We publish this newsletter once a month; make sure to follow the Announcements and Community Information topic so you never miss an update and post any comments or questions below!  ✨Most Popular ConversationsHere are the Lucid Community’s most popular posts from this month! Check them out and keep the conversation going by asking a question or sharing a tip of your own. School is starting! Check out Icebreaker perfect for getting to know your students Lucid Games to Build Class Community Create Schedules for your Class School or District Cool tips and ticks 😎 Auto-Number your Flowchart Removing or Deleting Users Share your feedback with us! Using Team Spaces? We want to talk to you! Access

570
Addie
Lucid Legend Level 1
1 year ago
Jason H101
Jason H101
posted in News and announcements
Product Owner

I'm Jason and I'm a product owner at Henry Schein One. I use Lucid chart to map out the processes that users are asking to change/improve. I find it helpful to understand how changes will affect the surrounding systems to avoid collisions and prevent issues before they arise.

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Whittney C
1 year ago
Alex W
Alex W
posted in News and announcements
The original Lucid template keeps appearing as a 'second page' image in my jpeg export

I recently made a customer journey map using the Lucid template. I ended up making a lot of changes so that it matched another CJM made by a colleague i.e. same layout corporate colours etc. I must have created a new chart and though the template was gone on my screen when I exported my diagram to JPEG the template came with it! Now if I want to use it in a presentation on Teams it very easily clicks through to the template which is just confusing. How can I get rid of the 'second page' in the JPEG? I have very little experience of Lucid chart so no idea what I've done/not done and can't find any reference to this happening.

120
Alex W
1 year ago
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