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News and announcements

Monthly news, exciting announcements, and updates to keep up with the Lucid Community

  • 116 Topics
  • 158 Replies
116 Topics
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Smarter search and fresh templates | March newsletterNews

New site search functionality Did you know that you can use your browser search bar for documents within Lucid? Well you can! Check out this post for details on how to set up this functionality in your browser.  Template feedback wanted 💬Our product team is looking for feedback on our new product discovery templates. Check out these templates and leave your feedback in the post below:  Research – If you’ve conducted user or market research, check this out! Ideate – Got experience brainstorming? See how this template sparks ideas! Prototype – Built early versions of a product? Give this a try! 🧪 Test – If you’ve run usability tests or gathered feedback, this one’s for you! Align – Worked on product alignment or strategy? Let us know what you think!Leaderboard 🏆  This month's top three Lucid Legends contributors are ​@Humas1985 , ​@Shira M, and ​@Eric Padron.​The top three community contributors are ​@johnktejik, ​@Elzaro, and ​@patrickpereira1988. Thank you for your participation

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Eric Padron
Lucid Legend Level 4
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid Legends Spotlight: Shira 💫

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Shira M  🎉  Shira is a technology teacher at an elementary school and she loves to travel and experience different cultures to bring a global perspective to the classroom. We want to highlight a few specific things that make Shira legendary!Shira joined the Legends in January and has quickly accelerated through the program! She is already at Level 3! She has contributed to 38 posts, sharing her expertise and has 3 best answers!Check out Shira’s badges, post responses, and stats on her profile. To receive updates on her posts, you can follow Shira! Spotlight StoryWhat do you like best about the Lucid Legends program?What I like best about the Lucid Legends program is the opportunity to learn from a diverse group of Lucid users outside of my specific field. This provides me with new and expanded perspectives on how to visualize information, enriching my understanding and application of Lucid's tools.How has the

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Abby S
Ambar D
Ambar DLucid community team
published in News and announcements
February Newsletter | Earn badges for LinkedIn!News

 Lucid tip 💡 New to Lucid? Familiarize yourself with the basics through self-paced training courses available within the Lucid Training Labs!Earn LinkedIn badges with these new coursesCheck out the new Lucidspark Fundamentals learning pathway to get started with virtual whiteboarding! Complete the 4 courses in the pathway and earn Builder Badges, which can be added to your LinkedIn profile. Then, share what you’ve learned or ask more questions in our dedicated Training Labs community space! Basics in Lucidspark  Brainstorming in Lucidspark Planning in Lucidspark Meetings in Lucidspark We want to hear from YOU! 💬Our product team is looking for your feedback! Share your thoughts and insights in the posts below: New feature: Lucid Native Search 🔍Search for Lucid documents directly from your search bar with this new feature! Check out the Community post below for more information: LeaderboardThis month's top three Lucid Legends contributors are ​@Ria S, ​@Humas1985, and ​@Shira M! The m

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Olivia Q
Olivia QLucidite
posted in News and announcements
Whiteboarding reimagined

With January being a time of looking ahead and dreaming about what could be, I’ve got some exciting news to share with you all that will transform your whiteboarding experience. 🎉Recently, we teamed up with leading interactive whiteboards to bring teams together, regardless of working location. Whether you’re using a hardware device in the office, or whiteboarding in Lucidspark remotely, this partnership creates a truly collaborative experience for everyone. Give all team members a voice, facilitate better meetings, and boost efficiency. 🚀All you have to do is open a new or existing Lucidspark board (either on a hardware device or virtually) and share it with participants. Even non-Lucid users can collaborate with you using Guest Collaborator mode. 🤝I’d recommend checking out our blog post to dive in deeper and see how this partnership can accelerate your teamwork. And, if you have any questions, check out our help center article to walk you through the basics. 💡

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Ria S
Lucid Legend Level 7
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid Legends Spotlight: Kathy💫

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Kathy R  🎉 We want to highlight a few specific things that makes Kathy “legendary!”Kathy is a teacher and she is extremely involved in our Lucid for Education group. She is constantly sharing her knowledge and how she uses Lucid with her students.  She is always attending events, actively learning, and contributing to the program in new ways!Check out Kathy’s badges, post responses, and stats on their profile. To receive updates on her posts, you can follow her! Spotlight Story 📣What do you like best about the Lucid Legends program?Learning new tips and tricks so I can integrate Lucid into my elementary classroom.How has the Lucid Legends program helped you develop professionally?I have been able to help others, see how others are using Lucid and then use that to improve the interest level in my classroom with fun activities. How have you used Lucid in your role or how has it contributed to the success of a

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Ria S
Lucid Legend Level 7
Abby S
Abby SLucid community team
posted in News and announcements
Lucid Legends Spotlight: Ria 💫

We’re excited to spotlight one of the members of our Lucid Legend program: @Ria S   🎉 We want to highlight a few specific things that makes Ria “legendary!”Ria has been #1 on the leaderboard for more weeks in a row than any other user! Ria is a pro at creating step-by-step directions to help users easily and quickly resolve their questions. Ria is not afraid of any post! She’s answered everything from billing questions to questions in Spanish! She’s great at popping into any area of the Community to share her insights or add a comment.Check out Ria’s badges, post responses, and stats on her profile. To receive updates on her posts, you can “Follow” her! Spotlight Story:What do you like best about the Lucid Legends program?What I love most about the Lucid Legends program is the sense of community it fosters. Being part of a network of passionate users who are always willing to share insights, tips, and best practices is incredibly rewarding. The program offers exclusive resources and e

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Ria S
Lucid Legend Level 7
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid Legends Spotlight: Leo 💫

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Leo Barnes ! 🎉 We want to highlight a few specific things that makes Leo “legendary!”Leo is one of the original members of the Lucid Legends and he is always contributing to the community and to Lucid! Leo has been a top monthly post taker, and highlighted in our newsletter various times, because of his dedication to the Lucid Legends program!Check out Leo’s badges, post responses, and stats on their profile. To receive updates on his posts, you can follow himSpotlight Story ⭐️What do you like best about the Lucid Legends program?I love the way that customers can get help from people who use the products professionally every day. I also like the community that has been built, and it inspires me to continue helping and support newer Lucid customers.How has the Lucid Legends program helped you develop professionally?It's helped to show that I do more things outside of work than just conference speaking. It's gr

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Shira M
Lucid Legend Level 4
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid Legends Spotlight: Matthew💫

We’re excited to spotlight one of the members of our Lucid Legend program: ​@mfriedman !  🎉 We want to highlight a few specific things that makes Matthew “legendary!”Matthew was recognized by our product team for being an integral part of a trusted user group. He provided great feedback and our team was very appreciative! He is extremely involved in any and all Lucid engagement programs, and is a passionate user. Check out Matthew’s badges, post responses, and stats on their profile. To receive updates on his posts, you can follow him! Spotlight Story 📣What do you like best about the Lucid Legends program?The appeal to the Lucid Legends program is the ability to round out design and skillset within the tool, while networking with personal interest or career adjacent folks across an array of industries.How has the Lucid Legends program helped you develop professionally?It has provided a way to be better enabled in the Lucid suite of tools, to be best leveraged for successful delivery

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Shira M
Lucid Legend Level 4
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid Legends Spotlight: Amanda 💫

We’re excited to spotlight one of the members of our Lucid Legend program: ​@aparrish 🎉 We want to highlight a few specific things that makes Amanda “legendary!”Amanda was our top Lucid Legend in answering community posts this last month.  She is consistently coming to meetings, working sessions, and helping in the community! She’s an avid learner and a great contributor to the program!Check out Amanda’s badges, post responses, and stats on her profile. To receive updates on her posts, you can follow her! What do you like best about the Lucid Legends program?I love using my spare time to help people navigate and make the most of Lucid software, whether it's simplifying workflows, creating clear visuals, or improving collaboration.How has the Lucid Legends program helped you develop professionally?Working with Lucid has equipped me with the skills and experience needed to excel as an application support engineer.How have you used Lucid in your role or how has it contributed to the succ

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Shira M
Lucid Legend Level 4
Zuzia S
Zuzia SLucid support team
posted in News and announcements
Bug 12/02: Users with "Edit" permissions unable to edit documents

Hello Lucid Community,A small number of users are currently experiencing an issue displaying documents as “View-only” despite users having “Edit” permission. As a workaround, we recommend opening your document directly from the Documents tab in your Lucid app.Our Development Team is urgently looking into this, and we expect the issue to be resolved shortly. We’ll provide an update via this thread as soon as the issue is resolved. In the interim, our apologies for any inconvenience the issue causes.Feel free to let us know if you have any further questions in this thread. Thanks for your help and patience!

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Zuzia S
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Shape the future of Lucid in the Lucid Legends program | January newsletterNews

Lucid tipWork faster in Lucid with our extensive keyboard shortcuts. Check out some lesser-known shortcuts in the post below!  Join the new and improved Lucid Legends program Are you a long-time Lucid user? Passionate about our products? Lucid Legends are innovative users who answer user questions, share inspiration, and provide product feedback. Help shape the future of Lucid and unlock exclusive perks through the Lucid Legends program. Perks include:First look at new product features Exclusive swag and free premium subscriptions Q&As with Lucid execs Access to exclusive events, workshops, and training Professional recognitionInterested? Learn more! LeaderboardThis month's top three Lucid Legends contributors are  ​@aparrish, ​@Humas1985, and ​@Pabst. The top three community contributors are ​@john.a.lopez, ​@omar92, and ​@alexyhz. Thank you for your participation in the community! 

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Kelsey Gaag
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
New help center guides and AI | December newsletterNews

Lucid tip💡Make your diagramming process easier and quicker by generating a diagram with AI in Lucidchart! Use this highly requested feature to create a flowchart for any instance. For more information, check out this post:  Add your feedback 💬Here are a few posts from our Lucid teams looking for your insights! Share your thoughts and feedback in the posts below:   New help center guides 📚Every use case in Lucid is unique and complex, so our help center content team has created four new guides to help you maximize the power of Lucid’s features. These helpful guides show you how to use multiple features together to achieve a specific goal. Just follow the instructions to improve your understanding. Check out these new articles here:Org charts: A guide from start to finish Flowcharts: A guide from start to finish An Agile team’s guide to sprint planning in Lucid Enterprise guide: Account configuration for account owners Leaderboard 🏆This month's top three Lucid Legends contributors ar

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Kelsey Gaag
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Lucid tips & standout members! | November newsletterNews

Lucid tip⭐️Check out this community post on quickly cleaning up and arranging objects in your document. Voice your feedback 💬Our product and UX teams regularly seek feedback on Lucid features, workflows, and the overall product experience. They are looking to hear about your experience with Lucid and how it can be improved! Voice and share your feedback on some of these posts. They can be found in the Seeking Feedback section under the Product Feedback tab.   Here are a few recent posts that are seeking your feedback:  Leaderboard 🏆This month's top three Lucid Legends contributors are @Humas1985, @Ria S , and @aparrish and the top three community contributors are @patrickpereira1988, @ekfoothills , and @diozsa. Thank you for your participation in the community!

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Kelsey Gaag
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Share your feedback about our new Agile Features | October NewsletterNews

Community news📰Lately @ Lucid Launch Our newest feature launch was released on Oct 1 at 8:30 a.m. MT! This launch included several improvements to Agile workflows, updates to Jira and Azure DevOps cards, and new templates and shapes. Check out this community post for more insights into these new features:  We are so excited and would love to hear your thoughts about these new additions in our Product Feedback Section. If you have any questions, check out our help center or create a new post in the community. Lucid Legends get the inside scoop on our Latest Agile featuresAs part of our exciting Lately @ Lucid launch, @Collin M  and @Kira  from our product marketing team hosted an exclusive demo for our Lucid Legends and dedicated Agile users. Attendees got a first look at the brand-new Agile features and templates that rolled out earlier this week. They also had the chance to share their thoughts and ask questions directly with our product marketing team.Want a chance to see our upcomi

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Ria S
Lucid Legend Level 7
Grizz
GrizzLucidite
published in News and announcements
New professional services offering for Agile teams ⚡️News

Happy Lately @ Lucid launch day, everyone! I’m Jeff Rosenbaugh, senior director of professional services here at Lucid, and I’m thrilled to announce our latest professional services offering: the Agile success package! This service package has been thoughtfully crafted to complement all the exciting new features that Jarom mentioned in his post below, helping you optimize your org’s use of Lucid for Agile by partnering with Lucid’s Agile experts. We handle the heavy lifting, reducing your overall planning and setup time to get Agile events and collaboration in Lucid up and running faster. We also have experience scaling solutions for teams-of-teams who want and need to collaborate together - if you’re looking to use Lucid across your organization, let’s partner to make that happen!  The Agile success package starts with a proof of concept, then moves into everything from live training to an Agile collaboration health assessment paired with expert-developed guidance to improve your end-

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Micah
J
JaromLucid product team
published in News and announcements
October ’24 Lately @ Lucid 🎉News

We’re delighted to announce new ways to boost agility in your work with our roundup of Lucid’s latest features! This month’s Lately @ Lucid launch is designed to accelerate agility in your work. Whether you’re following a specific Agile framework or you’re simply looking for more efficient ways to get work done, our newest lineup of feature launches is here to support collaboration, alignment, and clarity in your workflow. You can get the full scoop on the Lately @ Lucid launch on our blog, but here are some new feature highlights to keep an eye out for:Optimize team-level eventsNew team templates: Use customizable Lucid templates to guide you step by step through major Agile events and make them more engaging with embedded quick tools for facilitation and collaboration. Some of our favorites include the daily standup template, sprint planning template, sprint retrospective template, and sprint review template. Lucid Cards for Jira / Azure DevOps: Add Jira and ADO cards to Dynamic Tabl

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Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Get the inside scoop on Lucid | September Community NewsletterNews

Community news 📰Become a Lucid Legend and get the inside scoop!If you love Lucid, want to share your expert knowledge, and would like an exclusive look into Lucidchart, Lucidspark, and Lucidscale, then apply to be a Lucid Legend! Lucid Legends is our insider program that gets an exclusive look into all things Lucid!  Lucid Legends are our go-to users for product feedback, help provide answers in the community, and receive access to helpful monthly trainings. This September, all Lucid Legends will get a first look into the next Lately @ Lucid launch in a monthly training. They will get the exclusive opportunity to preview Lucid’s newest, exciting features before they launch, learn impactful ways to utilize these features, and participate in a Q&A with product experts about the launch. If this sounds interesting to you, apply to be a part of our Lucid Legends program here!  See one for our Lucid Legends in action in this Use Case Spotlight. Persona group highlightOur community has s

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Humas1985
Lucid Legend Level 8
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
Be the first to sync your data to Excel! | July Community NewsletterNews

Community news 📰Excel integration testingOur product team is looking for users to test a new integration with Excel. They have created a working beta that allows data to be imported from Excel to Lucidchart and sync changes in the data, and they need your help and expert insight to make it better!To participate in this integration test, check out this post. Template challenge results One of Lucid’s workflow teams hosted its first Sprint Retrospective Board Challenge in the Lucid Community this month! You can check out all the submissions here. Three winners were selected out of all the submissions because of their creative themes and designs.  🎉A huge congratulations to:@cpatters : Mario Kart retro@RMSeitz:  Engineering retro@Casey Lucid-Design: Cozy coffee shop retro Lucid Legends and community leaderboard 🏆Our top three Lucid Legend contributors for June are @Humas1985 , @Ria S , and @Leo Barnes!Lucid Legends is a team of our most knowledgeable users who are providing top-tier rep

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Ria S
Lucid Legend Level 7
Kelsey Gaag
Kelsey GaagLucid community team
published in News and announcements
New features launched – Tell us what you think! | June NewsletterNews

 June 2024 newsletterHello, community friends! My name is Kelsey Gaag, and I am the newest member of the Lucid Community team. I’m so excited to introduce our new and improved monthly newsletter. We’ll create and post this informative newsletter at the end of every month to recap important events, notable posts, top contributors and more! Community news 📰Trusted User GroupThe Lucid product team has just launched a Data Trusted User Group of enthusiastic and experienced Lucid users who test new features and provide feedback on how to improve Lucid products. These users get an inside look into what Lucid is working on and how our product team works. This group is perfect for users who have experience working with data linking, formulas, org charts, and other intelligent diagramming features.These members of this group get exclusive benefits, including access to new features, influence on workflows, and the opportunity to collaborate with like-minded users and the Lucid product team! Lea

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Kelsey Gaag
J
JaromLucid product team
published in News and announcements
Upcoming June '24 Lately @ Lucid webinar: Reimagining how teams coordinate and collaborateLately at Lucid

Next week, I’ll be on a webinar alongside fellow Lucidites Bear Shelton, Susan Schmidt, Birch Eve, and Blake Bohacek. We’ll talk all about Lucid’s newest capabilities, including our new teams experience, the Microsoft Copilot plugin, new AI functionality, and more! We’ll also show these features in action and give you ideas for how you can apply them to your own workflows. During the webinar, we will:  Share more about Lucid’s recently released capabilities.  Discuss the challenges these capabilities solve. Demo new Lucid capabilities and give ideas for how your team can use them. Here’s the info you need to register—we have three different times to accommodate users from all over the world! Hope you see you there!  Lately @ Lucid: Reimagining how teams coordinate and collaborateJune 18, 2024Americas: 11 a.m. MDTEMEA: 3 p.m. CESTAPAC: 10 a.m. AEST Register now 

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chansen6Lucid product team
published in News and announcements
June '24 Lately @ Lucid 🎉News

Hello, Lucid community! I'm thrilled to share the latest strides we've made at Lucid to advance team collaboration. It's been an incredible journey, and I want to tell you about a few of our newest features and let you know where you can share your thoughts and feedback or learn more!  Team hubs: By creating a team in Lucid, you can share documents with the right collaborators and centralize resources to streamline coordination and make teamwork smoother than ever. Touchscreen whiteboards: Lucid users can work in Lucidspark on large touchscreen devices through Google Meet, Zoom, and Webex, bridging the gap between remote and in-person collaboration.Microsoft Copilot plugin: This integration with Copilot is a time-saver, offering AI-generated document summaries and facilitating seamless workflows.AI-powered diagram generation: Empower teams to bring their ideas to life effortlessly with AI-generated diagrams.Mind maps + AI: Fuel creativity with AI-assisted mind mapping—because innovatio

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Abby S
Abby SLucid community team
posted in News and announcements
Lucid Legend Spotlight: Huma 🎉

We’re excited to spotlight one of the members of our Lucid Legend program: @Humas1985  🎉 We want to highlight a few specific things that makes Huma “legendary!” @Humas1985 :Does a great job at directing users to applicable resources to help answer questions. Has a very quick response rate and makes sure that no users are left hanging– even if he doesn’t know the answer, he tags a Lucid Community Team member to make sure every user’s question is answered. Regularly gives the Lucid Community team feedback on the Lucid Legends program and the Lucid Community. He has already contributed to several improvements!Check out Huma’s badges, post responses, and stats on his profile. To receive updates on his posts, you can “Follow” him! Huma’s Spotlight Story:“As a Lucid Legend, I have seen directly the transformative impact of collaborative visual communication on my team’s efficiency. By coupling the co-authoring features and centralized library of custom shapes and templates in Lucidchart, we

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Micah
Addie
Lucid Legend Level 8
AddieLucid Legend Level 8
posted in News and announcements
We are thrilled to announce the launch of a new Lucid Community on November 28th!

Our new community will offer: An improved support and product feedback experience Support content comprehensive troubleshooting resources and a more powerful search capabilities to help you find exactly what you are looking for A product feedback space where you can share your great ideas and how we can improve Lucid products New inspiring content and resources Inspirational content and conversations to collaborate on templates use cases and innovative ways to use Lucid’s products and features Go-to resource hub for accessing valuable updates and essential knowledge about the Lucid Community New opportunities to engage with other users User groups! A gateway to a diverse array of specialized conversations and niche communities tailored to your specific interests and expertise A peer support program for our most active and expert users in the community: The Lucid Legends   More information about these new features and this whole new community experience is coming soon

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Ashtyn C
Ryker S
Ryker S
posted in News and announcements
Songtacular flowdown

Does anyone know what happened to the group who managed songtacular flowdown? I believe that it was a brilliant marketing advertisement. What I'm unsure of is why it was canned? Did it just cost too much to license the song or was there another reason?

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Leianne C
2o Gymnasio Almyr N
2o Gymnasio Almyr N
posted in News and announcements
technical problem

I have an INTECH whiteboard connected to my computer with USB cable. The whiteboard is recognized but needs calibration. How to calibrate an interactive whiteboard? (My OS is ChromeOS)

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Phillip W
Lucid Software Inc. Supplemental Community Terms

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