Product questions

Hello - I have the complete license but I'm not able to use all templates I only have availability to use 80 the same as in the free version. Regards

Is there a limit to the number of times I can use a connector line in the free version?  After completing a couple of very simple flow diagrams I am now prompted to upgrade to a paid version to be able to use the lines.   Thanks

No dialog appears when i click "Export" when i try to convert ERD to SQL

When I open a diagram file in the Google drive then appear this message in the Lucid web site.And Lucid site could not open the diagram file. And the Learn more link was broken at this message.

I'm working on a comprehensive workflow that has several related processes in separate charts. Is it better to have one file with many tabs/sheets or link smaller files to the master file? Does performance degrade faster with on approach? Thanks!

Is it possible to get an overview of all hotspots in one document?

Is there anyway I can make hyperlinks to the page URL more flexible? For instance adding hyperlink to  highlighted paragraphs of the page? I am asking this because the document might add/delete pages so the link wont work in the long run. 

I have assigned a license for lUcid chart to an employee but when they try and edit it asks for a license request. 

Hello!  I have a situation where I need to represent that two conditions are true before moving on to a next step.  Once I send an agreement and at about the same time I send first invoice but it is coming from two different sources so I have two different process boxes for those.  I need to have the client both sign the agreement and pay the invoice before they can move onto scheduling a kickoff meeting.  However (and this is where I'm stuck in how to represent it) if they only sign the agreement they need reminder(s) to pay invoice.  If they only pay invoice they need reminder(s) to sign agreement.  I would greatly appreciate some help.  

I want to close the account but it doesn't enable me to do that it asks me to manage accounts "there are other members in the account" I deleted all of other accounts still I can not delete my account !   please close it and delete all related info

Is it possible to manually enter timeline dates?  I can click on the calendar month by month but this is tedious to enter June 1 1701.  I'm not able to type 6/1/1701 into the date field. 

Me cobraron 95 dolares nunca decia que el pago era en dolares

Hi how can I create a staff position in the org charts who is not 'under' the manager but 'besides'? thank you.

Dear all I'm using Lucidchart  and actually is the best but I got an issue Lucidchart  not supported more than 60 object  what the way to solve that in this case. Thanks in advance for any answer or recommendation 

Hello! I am a pretty new user to lucidchart and haven’t learned all features. For now I am structuring my projects in a mind map and want to do the same structure in a prioritization matrix. Both displayed with sticky note graphics. I think i would be a neat feature to structure these nodes/sticky notes in mind map mode and get an automatic link or copy in the prioritization matrix.  Is this possible and how do i make it happen using lucidchart?   best regards  

How do I create an organisational chart with two people at the top tier and everyone else (tier 2 and below) feeding from both tier 1 personnel

How to see the number of charts in our LucidChart org?

I signed up the subscription to make use of Cloud Insight capabilities. However When I am looking at File - Import data I am not seeing any cloud insight feature.  Thanks Nagesh G

Hi    I don't seem to be able to create Team folders - can you advise if this is account related?

I have a list of action items for certain products.  I enter the start date.  I would like to insert a formula into the neighboring cell that shows how much time has passed since the task was started.  I will then have a finish date and I would like the Aging to stop counting after an end date is entered and reflect how long it took from start to finish in days.  

I was under the impression that importing my SFDC schema relationships would allow me a more intuitive opportunity to see all of the object relationships based on the objects I selected. So for instance; if I select all of the objects from the schema I was expecting to see the relationships between those objects. Is that the case and I just need direction? What I am experiencing is that I can import the schema I have to manually connect the relationship(s). 

I need to add three divisions under a single manager.  How do I do that?

I need to make my chart 24” x 36” for a school project how would I do this?

wo ist es? jedenfalls nicht im Trash...

I am trying like crazy to put a "wireframe" screen shot from an application I am designing screens for in a layer behind my labels and controls but I simply cannot find a way to make it work. No matter where the screen shot is it's always on top and I can't arrange other objects to be in front of it. This seems like a simple thing to be able to do; not only should it be possible it should be EASY. Please instruct. Thanks Kelly