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Name from Org chart won't transfer to Lucid chart

  • July 20, 2022
  • 1 reply
  • 6 views

HEATHER W

Hello! My name is Heather and I am with DPS. I am trying to get my org chart updated and found that one of my names that is on my org chart list that I get my names from isn't transferring over with the data refresh. Can someone help me figure out why?

 

Comments

Phillip W
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  • Lucid support team
  • July 20, 2022

Hey Heather

Thank you for posting in the Lucid Community! It looks like you already have a ticket submitted to our Support Team and they should be in touch with you shortly. If you have any questions or comments in the meantime feel free to post those here and I would be happy to check into it. I will also update this thread with anything from the ticket that might be helpful for folks in the future. 

Hope this helps--Cheers!