Product Questions

I have created a customized shape library with about two dozen unique shapes that I need to share with others. How can I make this library accessible to others? It comes up when I "call" it on my own documents and I can pin it on my documents. But I want others to be able to do the same with their documents.  So how can I share my custom shape library with others?

Good morning all  to link data I granted lucidchart access to my google sheets and therefore all my google drive. Now I would like to revoke the permission. But I can't find any indication on how to do this. Has anybody had the same problem?Thanks in advance!Gwen 

i would like to convert existing salesforce process builder into lucid chart do you have any automated tool to convert 

Hi! I would like to apply Links to my Org chart as per what this article presents https://help.lucid.co/hc/en-us/articles/15059514038420-Add-an-Action-or-link-to-a-shape-in-Lucidchart  Are Links supposed to work for Org Charts yet? I've tried applying the instructions in that article linking boxes to other pages in my document but it's not doing it.  Thanks  ClaireC.  

May I know when this blog 'Top 6 reasons why project management is important' is uploaded? As I need to give citation to my assigment.Thank You.

How can I add erd cardinality in my ER diagram like in this video tutorial: https://www.youtube.com/watch?v=QpdhBUYk7Kk ? 

FYI - Myself and the rest of the SE team are having an issue when trying to copy a diagram from Lucidchart and paste into a Google Doc we get the error "You do not have access to upload images."  I found this Google support thread that indicates it's a Lucidchart issue.  I submitted a support request to Lucidchart.   This started sometime last week.  It's a major pain for us as we do this a lot.  For now we're exporting the chart as a JPG and copying it into the Google Doc (painful!).   Not sure if you all can do anything about this but wanted to put it on your radar.  

I know it's possible to generate the appropriate SQL query using "FK" column in lucidchart. However is there a way to setup lucidchart to generate composite foreign key? For example let say I have the following tables: Table 1:    column1    column2    column3 Table 2:    column4    column5    foreign key (column4column5) references table1 (column1 column2) Is it possible to create this foreign key using lucidchart?

We are currently having issues with our current org charts as we aren't able to customize quickly or print as we are needing. Some of our divisions have over 800 employees so we need to have an efficient way to easily print or minimize/maximize the employees in their reporting structures. Before we explore more  - is this a capability Lucid has currently?

I'm sorry but I'm missing something simple.  I simply want to add data fields the same ones to every process box I put in a flowchart.  A simple example is adding 2 fields one for the application being used to facilitate the process the other is for where the data is stored.  EG: PROCESS: Create Analytical Report APPLICATION: SAS STORAGE: AWS S3 When I hover over or click on a box ina  flow chart I'd like those data fields to be visible and in an ideal world I'd love to be able to get a simple output report in a table or .csv file of process name application storage.  When I search through help and here in the community notes I get references to importing data  or veryy complex .csv files that I'm not interested in.  I need something quick and simple.  this is something Visio does easily I believe so I'm afraid I'm just  missing something.

Hello I am currently using data from a Google Sheet I imported the multiple sheets from the Gsheet into Lucid. I am using a Gantt Template from Lucidchart that links certain text to data. The first page is correct but when I try to change the 2nd page it also changes the first page's data. I would like each page on Lucid doc's data to correspond to each individual sheet data from Gsheet.   I am able to import all the GSheets but i am unsure how to link them accordingly using the templated data links.

OLVIDE MI CONTRASENA Y USUARIO Y NO SE COMO RECUPERAR EL TRABAJO QUE HICEE

The Floor Plan's walls are easy to plop down and use with one very frequent and problematic exception. When you have a wall that is the wrong length dragging the ends of the wall doesn't allow you the accuracy required.  I needed a wall exactly 53 feet long.  Even when zoomed in the wall goes shorter (52' 6") or longer but won't land on the desired length.  Further I have to zoom in and out over and over to see what the actual size is when I let go of the wall end.  So I have to "blind drag" the wall scroll/zoom look to see if it's right reposition zoom/scroll to try again... ONLY to eventually discover the tool won't let me land on my desired dimensions at all!

 What is an operational diagram?

Hi How can I delete an account and NOT transfer the documents. We are happy if the documents get deleted.    I see I can only delete an account if I transfer the documents.    Thank you 

One of my Lucidchart files now has the word TEMPLATE next to it and I'm not sure how that has happened - maybe one of my Collaborators has done something.  When I click on this file it creates another document from it but I dont want this to happen.  How do I stop this happening and return the file to a non-template file ?

 “Data Hub > AWS: Imported Accounts''  1. Accounts added in credential tab using cross account role ( 21 added)  2.But those accounts is not getting reflected  under Accounts tab only 6 shows up. 

Hi I created a whiteboard and then converted it into a persoan template I then deleted my whiteboard and the template was deleted as well is this by design? How can I get the templates to remain even if I delete the original whiteboard it was created from?

I am writing a document that requires the symbols for playing cards in the text.  I know how to do this in MS Word.  2660+Alt+X as an example creates a spade symbol.  Is there a way to do this in LucidChart?  

 Hi  I am building ER diagrams for creating Database. I have a rough table structure in a Google spreadsheet. I want to know if we can import column name and tables from the spreadsheet by linking it as we can do it flowcharts.    Thanks: Priyanka

I'm crating a process map and ocasionally there is a need to link certain steps to a sub-process. How can I link the separate document I created for that sub-process to the relevant step in my main document? I tried linking as a page and as a separate document and it doesn't seem to work. Many thanks. 

As a previous Visio user I experience that my flowchart lines in Lucid have their own strong opinions about where they should go. I keep wrestling and often don't get it my way. Is there any way I can define where the connector shall have its corners?  Can I also have a line skip nicely over another (or just "pause") while passing it?  I'm used to all horizontal lines having priority over the vertical ones and that these pause while the horizontal crosses "over it". Can this be done in Lucid?  I have lots of processing elements in Adobe Illustrator like a positive displacement (piston) pump. Can I import them so they behave like shapes connectable or must I draw new ones for my special Lucid library? And/or could I edit the offered shapes somehow?  

When I have an elbow line going back to an originating line and then try to make the elbow longer before it turns back it always want to have the elbow line start left. This happens no matter where I click on the elbow line to drag it right. 

I want to add tooltip to lucid chart diagram then export it to pdf. In the PDF file when mouse over the tooltip displays. How do I do this?

I created some wire frames and wanted to export them to PDFs or JPEGS but when I try the size is reduced - I want just an A3 size format