Heya lucid keeps logging me out couple times a day. We have a o365 integration but everytime i open a board Im a guest even though i logged in that day.
Very annoying especially when logging in kicks you out of the current board you are in.
Page 1 / 1
I actually had this issue and realized that I was logged in in two devices at the same time.. I logged out of both re logged in and it didnt give me issues hope this helps!
Hi David
Thanks for posting in the Community and apologies for this delayed reply!
Suleiry's suggestion is a great starting point to troubleshoot the issue (thank you Suleiry!) - could you please try this as a first step?
If this does not resolve the issue please submit a support ticket so that our team can look into your specific situation and dig deeper into the issue.
Thank you!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
