Ask questions and share tips about Lucid’s key features, such as data visualization, org charts, shapes and lines, conditional formatting, and much more.
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HelloI wanted to know if your charts can be used for a dynamic presentation. For example having the ability to scroll over or click on a process shape to pop up additional text links or images. If so (1) what is the process build a flowchart with dynamic capabilities and (2) Can the chart be exported/downloaded while still being able to use these integrations? Thanks
I am creating a Mind Map and wish to change the colors of objects I create via"Shape Options" as it was located in the right side tool bar in your prior product version. My toolbar on the right side no longer has a "Star" which triggered the "Shape Options" feature and I cannot find "Shape Options" now on any tool bar- all I have is a "Beta Shape Options" that does not allow me to make changes I could make in the prior product version.
I have an on-premise confluence instance on which I've installed the Lucidchart plugin (not the on-premise Lucidchart plugin). We restrict outbound internet access from the server which results in this error: "The Lucidchart plugin was not able to communicate to the Lucidchart servers. Your Confluence server is most likely on a network that does not allow outgoing traffic on port 443. To use the Lucidchart plugin your network administrator will need to allow outgoing traffic over SSL on port 443. If you are not able to resolve the issue by updating your network configuration please contact firstname.lastname@example.org for additional help." Can anyone tell me what the URL/IP Address is that the plugin is trying to call out to?
I am considering your software for a new development team and have started a project site map model for the team to use as a test. The first page has a block that represents a product line. I would like the block on the first page to be embedded on the second page. That is if a change is made to the block in the first page the change would be reflected in the embedded block in the second page. Is that possible?
Hi I would like to verify that if I purchase a subscription package on the iOS app that I will then also have the same functionality on the web app or any other device or app that I log into. Or is the subscription that I buy for the app only applicable for the app and device on which I buy it? Please advise as I am finding this a bit confusing
Compatibility with Visio is something we take very seriously. The team has done a lot of work over the last few years to make these imports/exports as high fidelity as possible. Unfortunately compatibility between two applications is rarely perfect and there will likely always be a small percentage of the millions of imports/exports which have some issues. To that end we are continuing to invest thousands of hours this year and plan to make many ongoing improvements! Check out these suggestions to ensure that your upload is successful: File size If the import process takes longer than a few minutes your file might be too large (>40 MB) and you’ll need to modify it. You can try: Compressing user images: Typically files are too large due to large user images placed inside the diagram. You can resolve this issue by optimizing the images to 72 dpi and ~1000 pixels on the long side. Dividing the document: If your file has multiple pages try re-saving it to multiple files t
Hello I'm trying to import these visio stencils https://www.juniper.net/us/en/products-services/icons-stencils/ (MX or QFX in particular). Once imported I can't seem to find a way to actually search for the by name. The icons are very small and without the name there is no way to know what you are copying without trying all 90+ icons. Is there a way to search the part number of the imported visio stencil? Looks like the part number and product number are imported within the shape's data but can't seem to find a way to search for it. Thanks TK
Hi! I am using the basic version of Lucid Charts and have the following queries. 1. I have inserted a couple of process maps into MSWord using Lucid Charts and the resolution of the process maps has reduced substantially. Any way to adjust the resolution? 2. Any way I can insert a Header and Footer in Lucid Charts process maps? 3. Any way I can copy paste a title from Word in the same font to Lucid Charts directly. I am unable to find the exact same font in Lucid Charts?
Hi Haven't seen this supported anywhere by anyone (not excel powerpoint lucidchart creately . . no one). I have 250 iOS customers and 130 Android . . how do I quickly draw two proportional circles? I have 170 iOS customers and 90 Android that have a special device type . . how do I draw 2 inner circles that have the right proportions? of those customers with the special device type 90 iOS customers and 50 Android have the special software . . how do I draw 2 more inner circles with the right proportions? That's going to look like 2 snowmen from above or two lopsided targets but two sets of 3 inner circles . . Drawn to Proportion (we can use the largest 250 as the index) Thanks in advance
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