Product Questions

Delete please (document was in a tab...) Ugh. TY.

I have built a ERD and need to upload it to a QuickBase format.  Do you have any recommendation or directions to do this.  I uploaded the QuickBase example but it said to export to the QuickBase format but I can not find that format

Hi All,i’m new in Lucid, I’d like to know if it’s possible to transform a process (visio chart) in a progressing workflow where every step can be assigned to a colleague..thanks in advance!

Hi Admins,I have a large LucidSpark board full of sticky notes that I am trying to add frames or containers to. I get the outline that it is added, but it is not visible. Changing the line color or fill does nothing. I can, however, get frames and containers on other, smaller boards, so I know it is not user error. Different browsers also makes no difference. Please help!

I would like to generate a chart from an outline file (text).In a competitor's tool ( simplemind.eu ) I am able to simply say File / Open and automatically generate a chart from a text file containing an outline (different levels of indentation).  They also allow exporting an outline, for offline modification.I can’t find such a feature within Lucid.  Does it exist, please?

Someone accidentally moved a Lucidchart document from our team’s shared folder into trash. However… we are now unable to find where the “shared” trash folder is.Individual members can see their private Trash folder by going to “My documents”, however there are no documents from the shared folder in these.Is anyone able to advise on where shared files go when they are moved to “trash”?Thanks in advance!

Hello.I’m not sure what happened to Lucid, but lately I’ve noticed that it’s been very difficult to pull a line from some shapes (like tables, paralelograms, etc.).  Instead of the line being easily pulled, the mouse grabs the shape and reshapes it.  This only startted happening a couple of weeks ago.  I have also heard this complaint from multiple people, which makes me believe that it’s not something I’m doing wrong.  It’s somethign that happened to the Lucid UI.

Existe alguma forma de imprimir simultaneamente no mesmo documento mais de uma pagina? atualmente tenho que imprimir uma pagina por vez e utilizar outra plataforma para unir os documentos.

Everytime, I close the tab try to open my Lucisspark it always prompts me to login, when I have already signed with google countless times. I just wish that it would just remember my computer and remember my login. Such a trivial thing that can be easily fixed imo 

IN FACT, I’M NEW IN LUCIDCHART AND I WANT TO ASK HOW CAN I USE AN EXPORTED TEXT(FILE IMPORT O EITHER COPY TEXT) TO DO A DIAGRAM OF CLASS, USE CASE,AND ALSO HOW TO DO INTEGRATIONS WITH API,  

We no longer receive notifications even though they are enabled in the settings.

Can’t load flowcharts, progress bar never finishes and random blank pages load just navigating around, anyone else having the same problem?

I'm trying to create a bulleted list within a single cell in Lucidchart, but when I press "Enter," it moves to the next cell, and using "Shift + Enter" adds a line without a bullet. Is there a way to continue the bulleted list on new lines within the same cell?

Andrew did a nice response about setting page size on March 28 2018 08:11 but  I don't have the menu on the right. Is it somewhere in the settings? I have reset my defaults but want to fix this one. Thanks

With Lucid's "Walk Up and Whiteboard" feature, you can use Lucidspark on Avocor whiteboard devices—no login needed! Check out these frequently asked questions to help you get started.  How do I access Lucid from an Avocor device?Avocor devices have Lucid pre-installed on them. No setup required. Simply press Lucidspark Whiteboard from the device home screen. How can I cast an existing Lucid document onto an Avocor device?Open an existing Lucid document on your phone, laptop, or tablet and locate the option to cast the board:In Lucidsp

Hello Everyone,The Document Settings below result in an 11" x 16.5" Landscape page/canvas.  The handles used to resize the canvas aren’t popping up either.  Any advice?  Thank you!Kevin

Hello - can no longer see the TOC feature on the bottom right. How do I view it again? I am also unable to get ride of the “selected objects” feature - how do I get rid of that?

Hi team,Today I downloaded 2 of my Org Charts in a good way in PDF.Since this afternoon I try to download the rest, but I keep receiving below error.I re-started my laptop, always open in Chrome, as well open in the incognito version, but the result stay the same - showing below error. Hope you can support me. 

After reopening the diagram or just after adding another field to a connected table, the lines get messed up. It’s very very very disappointing for me, given the fact that this is a pricy product… Please fix this.

Hi I am uploading new fonts in Lucid Chart and when I selected Uploaded fonts they are not displaying. I have also tried to rename the font and upload and they are still not showing in the list although Lucid notes successful upload. 

Developing predictive models to forecast energy consumption in residential, commercial, or industrial settings

When I upload a photo to my organization chart using the 'Upload Photo' feature, and then adjust the chart's sequence in the backend (Spreadsheet), the photo positions of Staff within the chart seem to shift unexpectedly. Example, after rearranging the chart's order, Staff Alvin's photo might appear in the position originally assigned to Staff John.

Every time I make a change that triggers the autosave (which is all the time), Lucid becomes very laggy, mouse cursor is choppy and jumps around. Started doing that in the last week.Using latest version of chrome.Tried clearing cache and launching in incognito mode.Tried disabling and re-enabling hardware acceleration.

I'm doing swim lanes where two roles have to do the same thing. I've seen this represented by a gradient (ombre) color scheme combining the two swim lane colors.  I know how to fill a shape with a single color but how can I add another color to create the gradient?  Thx!   Found it (answered 7 years ago) under "Custom Gradient Editor" post > Style a Shape

Does anyone know why I get this annoying pink box? I can’t click it or remove it or find anything in the help section that helps me? 😏BR, Rikke