How to delete the "i" info bubble on shapes in Lucidchart

Question

I am working on an org chart created by someone else.  Some of my employees have this”i” icon on their icon.  Most do not.  Any idea what it is and how I would go about deleting it?

Leianne C · Accepted Answer

Hi ​@tdunn, thank you for your post and ​@aparrishfor helping here! It looks like you may have conditional formatting rules enabled in that org chart document you are working on.You can check this by clickingthe Conditional Formatting icon from the Primary Toolbar at the far left-hand side of the canvas.From there, you should be able to hide or remove any rules that are not relevant to your document.I hope this helps! Feel free to let us know if you have any questions.

aparrish · Answer

​@tdunnI would call it an information hover over. If deleting it or putting it into the trash is not an option, then I would need to “call a friend”. ​@Addie​@Addie Hwould you be able to help ​@tdunnwith this?Alternatively, if your organization is required to be accessible to its audience at a state or federal level, you might want to consider keeping it.

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