Hi ​@agarg,

It seems that the issue you're encountering with inconsistent scaling when exporting your Lucid documents to PDF, is that correct?

It sounds like you need your Lucid export to result in a PDF where all the pages are the same size, so that your client doesn't have trouble with inconsistent zoom levels. The most important factor in getting this right is the page setup within your Lucid document itself.

The page size is determined in Lucid's Document Settings. If different sections or pages within your Lucid document are set to different sizes (e.g., some are 8.5x11, and others are a custom size), then those different sizes will be reflected in the PDF you export. To get a PDF with uniform page dimensions, you need to ensure that all pages in your Lucid document are set to the same size within the Document Settings.

While the export settings also matter, especially settings like "Crop to Content," the fundamental page size is controlled by the document settings. (See more here.)

To help me give you the most specific guidance, could you tell me whether you're using Lucidchart, Lucidspark, or Lucidscale?

yes, i am using lucidchart. 

I think you are correct. But since when i started using lucid chart ( 1 year as of now), i never set the page size. its set by default. I am not sure how it change to custom for all pages. Will it somethin you can help me with setting up the page size as standard ? 

Hi ​@agarg, thanks for your post and thank you ​@Shira M for your support! 

Just chiming in since indeed, cropping to content would be a great approach here when exporting your document to PDF, as per this section of our Help Center article.

However, if you would like to give your pages the same format initially, this has to do with document and page settings. To edit that, please head to File > Settings > Document settings > Canvas and page > toggle off ‘Infinite canvas’. From there, you can change the format and various other settings which will ensure identical sizes to your various documents when changed accordingly. For more information on this, I suggest going through our Adjust document and board settings Help Center article.

Hope this helps!