Sizing issues when downloading Lucid documents to PDF format

Question

Can someone confirmed what is ht best way to download the drawings in PDf format? As when i export > pdf > Full Canvas mode. All my work pages are of different sizes and our client having issue zoom in and out. Can we set the same scaling for all pages?

Zuzia S · Accepted Answer

Hi ​@agarg, thanks for your post and thank you ​@Shira Mfor your support!Just chiming insinceindeed, cropping to content would be a great approach herewhen exporting your document to PDF, as per this section of our Help Center article.However, if you would like to give your pagesthe same format initially, this has to do withdocument and page settings.To edit that, please head to File > Settings > Document settings > Canvas and page > toggle off ‘Infinite canvas’. From there, you can change the format and various other settings which will ensure identical sizes to your various documents when changed accordingly. For more information on this, I suggest going through our Adjust document and board settings Help Center article.Hope this helps!

Shira M · Answer

Hi ​@agarg,It seems that the issue you're encountering with inconsistent scaling when exporting your Lucid documents to PDF, is that correct?It sounds like you need your Lucid export to result in a PDF where all the pages are the same size, so that your client doesn't have trouble with inconsistent zoom levels. The most important factor in getting this right is the page setup within your Lucid document itself.The page size is determined in Lucid's Document Settings. If different sections or pages within your Lucid document are set to different sizes (e.g., some are 8.5x11, and others are a custom size), then those different sizes will be reflected in the PDF you export. To get a PDF with uniform page dimensions, you need to ensure that all pages in your Lucid document are set to the same size within the Document Settings.While the export settings also matter, especially settings like "Crop to Content," the fundamental page size is controlled by the document settings. (See more here.)To help me give you the most specific guidance, could you tell me whether you're using Lucidchart, Lucidspark, or Lucidscale?

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