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Hello


 


I have a ton of pictures that I've copied the address from linkedin for the picutre.  At one time they all showed up but now it is just a grey circle with a line through it. 


 

Hi Ron 

Thanks for posting in the community! Sorry for the trouble you're having with your org chart pictures-I'm happy to help. Just to make sure we're on the same page about the intended functionality and set-up of org charts in Lucidchart please take a moment to review Org Charts article from our Help Center.

To start I would recommend following the instructions in the article to refresh your data. If this doesn't help please try re-uploading your data to replace the current data set. Additionally you can try uploading your data into a new document. 


I have the same problem.  I have just created a request: #3997282.
Perhaps there was a solution recommended for this thread hence I'm posting the request here as well.


Hey Morne


Thank you for posting in the Lucid Community! LinkedIn image urls are publicly accessible however they will often block access to images after a period of time. To work around this you can upload the images directly to Lucidchart.


Apologies for the inconvenience--let me know if you have any other questions! Cheers!


 

I just created a flowchart and imported each row with a public url image and none of them are showing up.

 

I’ve pasted the result and the CSV below (none of this info is confidential)

 

 

 

Employee ID Label Supervisor ID Employee Type Description Image URL
CEO CEO / Founder Human Strategy, Sales, Solution Architecture, Invoicing, Hiring https://cdn.pixabay.com/photo/2017/01/31/21/23/avatar-2027363_1280.png
DeliveryMgr Delivery Manager CEO Human Owns project delivery, manages developers and QA https://cdn.pixabay.com/photo/2021/01/13/10/38/woman-5914215_1280.png
PM Project Manager / CSM DeliveryMgr Human Manages client relationships, schedules, kickoffs https://cdn.pixabay.com/photo/2021/03/11/01/45/man-6083352_1280.png
TemplateDev Template Developer DeliveryMgr Human Builds templates, appointment confirmation https://cdn.pixabay.com/photo/2021/03/11/01/44/woman-6083350_1280.png
LowCodeDev Low-Code Developer DeliveryMgr Human Builds Make/Zapier/Airtable integrations https://cdn.pixabay.com/photo/2021/03/11/01/45/man-6083351_1280.png
QATester QA Tester DeliveryMgr Human Performs workflow and template testing https://cdn.pixabay.com/photo/2021/01/13/10/38/woman-5914214_1280.png
CustAutoMgr Customer Automation Manager PM Human Delivers recurring post-sale automation https://cdn.pixabay.com/photo/2021/03/11/01/44/woman-6083349_1280.png
OpsMgr Operations Manager CEO Human Builds SOPs, optimizes systems https://cdn.pixabay.com/photo/2021/03/11/01/44/man-6083348_1280.png
AIProdMgr AI Product Manager CEO Human Owns micro-SaaS roadmap and features https://cdn.pixabay.com/photo/2021/03/11/01/43/woman-6083347_1280.png
Bookkeeper Bookkeeper CEO Human Reconciles accounts https://cdn.pixabay.com/photo/2021/03/11/01/43/man-6083346_1280.png
YouTube YouTube Publishing Agency CEO Human Publishes SEO video content https://cdn.pixabay.com/photo/2021/03/11/01/43/woman-6083345_1280.png
Chatbot Project Knowledge Chatbot PM AI Agent Supervises all communication bots https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
AppointmentBot Appointment Confirmation Bot Chatbot AI Agent Confirms meetings via email/text https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
EmailBot Email Draft Assistant Chatbot AI Agent Writes replies using call/email context https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
FollowUpBot Follow-Up Sequence Agent Chatbot AI Agent Sends customized follow-ups https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
DocAggregator Aggregated Google Doc Generator Chatbot AI Agent Centralized doc with actions and notes https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
FlowchartMgr Flowchart & Document Generator DeliveryMgr AI Agent Supervises delivery/design automation https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
ReqDocGen Requirement Doc Generator FlowchartMgr AI Agent Drafts requirements from transcripts https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
SolnDocGen Solution Design Doc Generator FlowchartMgr AI Agent Creates tech design specs https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
AutoFlowGen Flowchart Generator FlowchartMgr AI Agent Visual diagrams via Miro/Lucidchart https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
FieldExtractor Field Extractor FlowchartMgr AI Agent Extracts fields from Word/PDF https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
SEOPlanner SEO Planner AI CEO AI Agent Owns content strategy https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
ContentIdeas Content Idea Generator SEOPlanner AI Agent Suggests topics by search volume https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
ThumbnailBot Thumbnail/Outline Creator SEOPlanner AI Agent Creates thumbnails and outlines https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
YTtoBlog YouTube-to-Blog Converter SEOPlanner AI Agent Converts video into SEO blogs https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
Publisher WordPress/LinkedIn Publisher SEOPlanner AI Agent Publishes content across platforms https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
SEOTracker SEO KPI Tracker SEOPlanner AI Agent Monitors SEO performance https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
BudgetMonitor Budget Monitor OpsMgr AI Agent Tracks time and profitability https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
TimeTracker Time Tracker AI BudgetMonitor AI Agent Tracks contractor hours https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
ProfitAlert Profitability Notifier BudgetMonitor AI Agent Alerts margin risks https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
SOPBot SOP Auto-Updater BudgetMonitor AI Agent Captures SOP changes from calls https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
LeadIntel Lead Intelligence Scraper CEO AI Agent Centralizes enrichment data https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
Crawler Website Crawler LeadIntel AI Agent Scans websites for info https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
CompAnalyzer Competitor Analyzer LeadIntel AI Agent Detects competitors https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png
ValuePropAI Value Prop Extractor LeadIntel AI Agent Finds messaging angles https://upload.wikimedia.org/wikipedia/commons/thumb/8/88/Robot-icon.svg/1024px-Robot-icon.svg.png

 


Hi ​@sofian_solusign

Thank you for the reply! It looks like there might be an issue with the links you provided. To investigate the source of the issue, I pasted one of the links you provided into my browser and no image appeared. This means the issue lies within the URL or Pixabay. 

To resolve this issue, I would recommend troubleshooting in Pixabay to see if you can get the image to generate in the link. 


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