Product questions

Is there any way to run presentation mode in a browser window vs full screen on the monitor?I'm looking for a way to easily get from one board to another and they differ in size.

Can contributions to LucidChart e.g. adding post-it notes to brainwriting or brainstorming templates be anonymous posts by employees in a paid account? 

How can I lock the auto navigation on the canvas. It is really annoying for the view to move around every time I try to use the menus. Impossible to work this way. Please help this didn't use to be this way. 

I have a Lucid Chart Diagram that was previously associated with model data from AWS. That model data has been removed and re-added. I need to link the existing chart to the new model data. When I select the icon at the top to link it there does not seem to be a way to browse for it and attach it. What am I missing?

I just clicked on my map and tried to add a line out of a shape and instead of a solid line I get this type of blue dotted line and on other charts it is ok

Now I'm using free version of LucidSpark. When I create a text node or sticky note with Japanese on iOS device it is created with Lucid JP font and it looks good. But when I create it on Mac Chrome there's no way to change the font to Lucid JP no select option for it. But the Lucid JP font option is shown on Mac Chrome when it is created on originally iOS app. Are there any way that I can select Lucid JP option when I create the nodes on Mac Chrome at first ? 

I was curious why the slab integration is spotty. it is hard for people to view the charts either via embed or direct link posting and when  we do just show only the written link even though permissions are set to company wide anyone with link to comment it tells them they dont have the permission to access this document. Help!

I'm aware how the space got filled up: I created a document with a bunch of images. I tried deleting those images from the document. I tried replacing those images with smaller size versions that only ate up the space I had left. I tried creating a new document and copy only the structure (no image) so that I could trash the offender. Now I have neither space nor document.

How do I remove the lines below from the diagramming page?  

Hello Lucid community! I would like to somehow create a scenario where if two of my layers are hidden at the same time this would cause all other layers to be hidden. For example in the image below the box's labelled UPS7 and UPS8 act as the power supply for the boxes labelled STS1 STS2 and STS3. I want to create the scenario where all green lines will be hidden (i.e. all power is cut) when both UPS 7 and UPS 8 are turned off at the same time.  If one of UPS7 or UPS8 are turned off the power (the green lines) will remain.  Let me know if you know of a solution!

As an Account owner for Lucid whenever I retrieve the Usage data of Lucid I dont get the data for Documents Created by the user . The only columns we get are Document accessible Individually Document Edited Document views. Is that possible to retrieve ?

It would be great if the grid mode was not the default.  More often I want the grid off than I want the grid on.

Anybody giving a hint on how to draw a quarter of circle? Thanks!

In Lucidchart I'm looking for a way to add a document title and date as a type of header that will automatically resize as the page size changes. I don't want the header itself to get larger or smaller but rather the placement on the page to stay the same. I'm also looking for a footer in this styel too. Visio has this feature called a "background" and so far this is the main feature I'm missing from Lucidchart. Below is the template I'm creating. I currently have it set up as shapes with Document Title and Modified Date fields. I want the top colored part to keep the same proportions but cover the expanse of the page as it resizes. Also the logo at the bottom I want to do the something similar stay the same size but stay in the bottom left corner of the document.     

By Default all users on Enterprise Account are allowed to create Team Folders Should that be the case or only Admins should be allowed to create one?

Can Lucid Chart users log in to the free version of Lucid Spark and vice versa with the same credentials?

Is any Lucidspark board that gets posted to our Confluence page automatically visible to anyone with access to that Confluence page? Trying to establish whether this will allow us to improve visibility to our boards for all Confluence users regardless of their Lucidspark license status.

I have a brand new chart setup and working with.  I need to be able to copy text from one container into others.  No matter what I do however (ctrl-c/ctrl-v shift-ins/ctrl-ins etc) it acts like I'm doing nothing at all.  The clipboard doesn't get a copy of the text and (obviously) the destination container doesn't get the text.

I am attempting to place a text field from a grouped object in a separate layer so it can visible and then not visible. In this example the grouped object is a server image with the server name above it in a text box and another text box below containing the server's IP address. We need to hide the IP but not the server image and name. This is a grouped object which has been saved in our saved shapes as the servers can be used in multiple documents. In my attempt it appears that the whole grouped object must be added to the layer. Thanks in advance for your assistance. DJ

Lucidchart Cloud Insights has been deprecated. We’ve moved to Lucidscale as our cloud visualization application. For information on the transition refer to this Cloud Insights to Lucidscale Transition FAQ article.  If you’re ready to get started check out our Lucidscale Help Center. For specific information for your cloud service provider check out one of the following articles: Import and Manage AWS Infrastructure Data Import and Manage GCP Infrastructure Data Import and Manage Azure Infrastructure Data

Hi there I wanted to create a rectangular shape of two rounded corners on top how should I do that? The current functionality rounds all 4 corners at once.

Is it possible to draw a network diagram using any routing protocol database? ISIS or OSPF? If load isis database to a CSV and can i get network diagram from the database?  

Hi there I have a smart container with some items. I wanna show the total items count outside the smart container specifically inside other element on the same page. I have to mention that on the same page there are 4 smart containers but only one is the important for counting. This is posible?

Im searching monthly project report templates

I would like to select multiple sticky notes at once and copy all the text from then then paste it into a text document. Is that possible?