Want to crop an image or gif that you imported into your Lucidchart document? You can do this by double clicking on the image to enter an image editing mode.Â
To crop the image click and drag from a side or corner of the outline.
While editing you will have the following keyboard options:
Press Escape to cancel if you decide not to do any cropping.
Press Enter after you have cropped the image to save your edits and leave editing mode.
Alternatively you can double click anywhere on the canvas to save your edits and leave editing mode.
That’s it! Once you’ve pressed Enter on your keyboard or double clicked on the canvas to exit editing mode you will see the cropped image.
I can;’t get this feature to work. I can see the crop symbols but as soon I click on it it exits the feature. I have tried new projects, new images just about everything. Does this require a upgrade to get to work? I am on a paid version.
Hi ​@travisg, I’m sorry that you’re experiencing trouble cropping your images. I’m happy to help! After you double-click on the image and the crop symbols appear, does one single click + dragging the crop icon still exit the feature? Would you mind confirming whether the issue persists in all your documents, or just the one?Â
First, I would recommend these troubleshooting steps:
What browser are you using? Lucid is optimized for Google Chrome, so for best performance, I’d recommend using Chrome.Â
Could you try opening your document in a private or incognito window to help us narrow down the potential cause? For help with opening an incognito window, please see this community post.
Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.Â
If the issue persists after the above troubleshooting, would you mind sending me the following?
A screen recording of the issue you are experiencingÂ
A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Hi ​@Ambar DÂ
Can Lucidchart crop shapes?
Thank you for your tutorial.
Tim
Hi ​@TimTheLucidChartUser, thanks for adding to this thread! Would you mind describing what you are hoping to achieve?
While the same cropping abilities available to images in Lucidchart don't apply to standard shapes, you can easily increase/decrease the size of a shape or customize the shape itself as described in the Add and customize shapes in Lucidchart article.
If you want a lot of flexibility to create your own shape, I recommend reviewing the create custom shapes section.
Additionally, I do want to mention that you may be able to crop certain shapes that you’ve uploaded to a custom shapes library. Take this topology icon as an example, which I had previously added as an image to my board, and then added the image to my own custom shapes library. I can now crop by double-clicking on the image and dragging the corners. For information on how to add to a custom shapes library, I recommend this article: Shape libraries in Lucidchart.
Â
Please let me know if you have any additional questions! Happy to help further.
A Lucid account is required to interact with the Community, and your participation is subject to the
Supplemental Lucid Community Terms.
You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the
Supplemental Lucid Community Terms.
You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
