+1I am on a licensed account researching Lucid . I want to try generating a diagram in Lucidchart using Lucid Collborative AI. The directions state the following:
Select the Generate diagram icon from the Primary Toolbar to the far-left of the workspace.
I cannot find the AI button as my screenshot below does not show this AI button. Could you please advise how I can get to it?
Best answer by Humas1985
Hi
Kindly work with your IT team or Lucid account admin to review the organization’s admin panel. In the Security settings, ensure that Collaborative AI (including Generate Diagram) is enabled for the right users or groups
To learn more - Lucid admin panel: Security settings – Lucid
Regards
+24Hi
If Collaborative AI is not available on your company's Lucid account, it's possible that your account administrators have restricted access to this feature. To find out more, Kindly reach your account admins directly.
To learn more - Missing Collaborative AI | Community
Non-Restricted account should have one like shown below:
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+1Hi
Thanks for this pointer.
I saw in the earlier threads that this could be enabled only via the Lucid admins.
And in a few threads a saw the support team reaching out for support.
By admins you meant the Lucid support team right? Or is it some other team?
Best Regards,
Suvojit
+24Hi
If am not wrong, you're asking about the company-wide Lucid account, correct?
If so - Account or team admins in your organization are usually responsible for enabling the Lucid AI feature. Reach out to your internal admin to review or request this setting.
Best Regards
+1Hi
Yes, I meant the company Lucid account via which I got the licence as well.
So this is something my internal admins/IT would help in enabling and not the Lucid support team itself?
BR,
Suvo
+1Referring to this thread:
I could see
+24Hi
Kindly work with your IT team or Lucid account admin to review the organization’s admin panel. In the Security settings, ensure that Collaborative AI (including Generate Diagram) is enabled for the right users or groups
To learn more - Lucid admin panel: Security settings – Lucid
Regards
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