Hi ​@suvojit 

If Collaborative AI is not available on your company's Lucid account, it's possible that your account administrators have restricted access to this feature. To find out more, Kindly reach your account admins directly.

To learn more - Missing Collaborative AI | Community

Non-Restricted account should have one like shown below:

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Hi ​@Humas1985 ,

Thanks for this pointer.
I saw in the earlier threads that this could be enabled only via the Lucid admins.
And in a few threads a saw the support team reaching out for support.

By admins you meant the Lucid support team right? Or is it some other team?

Best Regards,
Suvojit

Hi ​@suvojit 

If am not wrong, you're asking about the company-wide Lucid account, correct?

If so - Account or team admins in your organization are usually responsible for enabling the Lucid AI feature. Reach out to your internal admin to review or request this setting.

Best Regards

Hi ​@Humas1985 

Yes, I meant the company Lucid account via which I got the licence as well.
So this is something my internal admins/IT would help in enabling and not the Lucid support team itself?

BR,
Suvo

Referring to this thread: 

I could see ​@ikalu giving out some pointers / resolving the issue as well.

Hi ​@suvojit 

Kindly work with your IT team or Lucid account admin to review the organization’s admin panel. In the Security settings, ensure that Collaborative AI (including Generate Diagram) is enabled for the right users or groups

To learn more - Lucid admin panel: Security settings – Lucid

Regards