Product questions

How does Lucidscale get access to our GCP environment? What level of access does Lucidscale have?

How can I navigate my model in Lucidscale so I can easily find specific resources?

How does Lucidscale draw lines between my resources?

How can I create a conditional formatting rule for my model? What are my options?

How can I view metadata about a specific shape in my Lucidscale model?

My doc has some shapes that jump between fairly large size increments when resized and other shapes that allow me to precisely resize at near pixel levels of incrementation. I cannot find where I can set the preference for each shape or overall so that all my shapes allow precision resizing control. 

Why is my GCP  import taking so long? Can I speed it up?

How can I create a new view in my model? Do I have to make one from scratch every time?

How does Lucidscale get access to our Azure environment? What level of access does Lucidscale have? 

How can I navigate my model in Lucidscale so I can easily find specific resources?

How does Lucidscale draw lines between my resources?

How can I view metadata about a specific shape in my Lucidscale model?

Why is my AWS import taking so long? Can I speed it up?

 What AWS resources are supported?

Hello. When transferring a document into the possession of another licensed user how does this affect confluence? For example a diagram. Will it be correctly reflected in the confluence and can it be edited?

Hello.We need to transfer a user with a Lucidchart Team license from one business account to another business account.1) Will all the documents created by him be transferred with him?2) Will access to shared documents from the previous account be preserved?3) Will the license be transferred or will we need to assign a new one in a new account?

I have an org chart that goes across the page in landscape mode. The problem is that there is too much information to easily print in a size that is legible.  I only have thee columns.  Boss - Worker - Asst.  So space is wasted above and below in Landscape.  So how can I change the format to portrait mode so that I am able to print in a size I can actually read?  I'm OK if it all doesn't fit on one page.

Hi There could you please explain how I can enable the possibility for all users from my domain to register in Lucid themself with default ReadOnly permissions?  RegardsIgor

Hi I'm looking for good diagram software for our project. I'm working on a robot and want to have all the electrical things in a diagram. But the important thing is I want to have something to show or hide the connection. For example I have a battery box a motor and a PC connected to each other. I want to when I select the wire(connection) between one of them only the connection and box connected to the wire can be seen and others can be hidden. Can you guide me to find this option? Thanks

I am creating a pie chart by placing several concentric circles inside one another and now I want to add radial "slices" with simple lines that connect to the center of the circle and extend out to the edge but I cannot seem to find a way to get those radial lines to "snap" and "connect" to the center of one of my circles as they do at the edges. Is there a way to do this so that resizing / stretching will maintain the "slices" correctly?

I have 6 or 7 flow charts all created on separate pages.  Can I merge them all onto the one page?   I have tried to import but this just creates a new page on the tab.    Thanks. 

Is there a limit on the amount of sticky notes allowed on a Lucid Board? I have a project that will require a minimum of 3000 stickies.

lucidcharts does not have the same integration to Smartsheets that LucidSpark has is there away to enable ?

I am not sure what is wrong here but i am unable to import data of org chart from .CSV file as Lucid doesn't allowing to pick the file and click on "Next"

Pretty much the above. I have a complex document structure designed in lucid chart and now want to export the collobarative solution as a TOC straight into Word. How is this done please?