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What is the default session timeout?

  • November 29, 2021
  • 1 reply
  • 146 views

Stuart W

Please can you let me know what the default session timeout is? Our IT team are asking me and I found an article indicating it is 30 days which they were surprised by so wondered if this is a typo?

Best answer by Cydney E

Hi Stuart 

Thanks for posting in the community! I can confirm that 30 days is the default session timeout (similar to other SaaS solutions). However we will work with you to change it to a custom time if needed. 

Thank you! 

Comments

Cydney E
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  • Lucid support team
  • Answer
  • November 30, 2021

Hi Stuart 

Thanks for posting in the community! I can confirm that 30 days is the default session timeout (similar to other SaaS solutions). However we will work with you to change it to a custom time if needed. 

Thank you!