I have two Lucidchart accounts. I am unable to access the paid account since I no longer have access to the associated email. Can someone help with this item ASAP? Thanks.
Hi Osize thanks for posting in the community! We'd be happy to take a look at your accounts with you. Since this will require verification of ownership of the account in question I've moved your post to a private ticket where our support team will reach out for additional information.
If anyone else is also unable to access a previous account please get in touch with our team using this form.
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.