Product Questions

I am running out of room on my page and want to make it bigger but there aren't any arrows I can click on to make it bigger. Can you please help? 

How do I access the electric diagram shapes? Help!

How can I animate the objects on my page? I want objects to appear as soon as I click on a different object.

How can I attach another diagram as a hotspot?

Is there a preview stored inside the confluence page in case Lucidchart is not available anymore or is the plugin always used to render the content? I ask because of fear of being too depending on third party plugins for our organisation.

Hi! I am a newbie to lucidchart and I have a very simple question I am unable to find an answer to. For example I can create a simple standard flow chart and save it as such. I then open that chart the next day and want to add to it by inserting shapes where there is no room to in the chart to do so. When I insert shapes now the new shape overlays onto the existing shapes. I need to be able to have the chart automatically reconfigure itself to size when a shape box  is added. Is this possible. Thank you!

Hello   Can anyone explain how to add a link on the confluence page and once the linked is clicked on it will take the user to the lucidchart diagram? Also how to upload the lucidchart into confluence. Please advise if this is possible.   Thank you Tasha

On the left there is a text label already present on a imported vsd file on the right a new label I just created with lucidchart the label at the right has a gray shadow that I can't disable (haven't seen any option related to this) On documents freshly created with lucidchart the issue isn't present.

Once a custom shape is created with a format that works with your spreadsheet if you want to rearrange the fields of ALL the shapes already on your flow chart how can you do this?  OR even if you simply want to change the colour/size of fonts and shapes?Cheers

Hello How do I show dimensioning in engineering drawing? example  

Is it possible to have lucid chart auto fit content to one page for ease in printing?  

HelloWhat happens when I copy confluence (on premises) page with the lucidchart diagram? Is copy of diagram created for copied page? Or is lucidchart diagram is the same across new and old pages? Can you please clarify how it works when Confluence pages are copied for reuse purpose?Sergey

is anybody has experience around setting Confluence Blueprint which includes lucidchart diagram? Is it possible in general? https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints

how can i make an image the background of a flowchart item?

Hello adding notes is not possible on the custom shapes I created. Is this function not available for custom shapes ?

When I make a shape add a text box and set-up some data linking within the text box - I then drag it to my saved shapes as a template.  When I grab the shape from my saved shapes and place it into my diagram the text box resizes outside of the shape.  How can I avoid this considering that I am using this shape 100s of times and have to resize the text box everytime it is dragged into the diagram. Aaron

Is there a way to change how in individuals 'profile' photo appears in an org chart name?  Some of the photos I add it does a good square crop around their face and some it crops a good portion of their head off and the photo is more of their neck/chest. I can't find anywhere that lets me select what portion of the photo is displayed. 

Hi When I select an object and start to move it it shows me the X and Y coordinates as well as the size properties of that object. How do I go about editing these values directly and not dragging them with a mouse? For example - I want to manually enter the Y value for objects so they are all perfectly in line or enter the size properties to ensure that all shapes are an exact and perfect size throughout my document. Thank you - Jonathan

Hi I can't for the life of me figure out how to access shapes for a pre-packaged template like the user flow journey. I read the post on where the heck is the M key and I still can't find it. Please help so I can edit the user flow journey template - thanks! 

How can I save my files as a PDF so that I can send it to external parties?  I know I have the ability to send my web account to others via email so that they can review make modifications but does LucidChart give us the ability to also save the document that we have created and not the entire link to our web account?

Hello all....            I am using lucid art to create a poster for a conference I am going to.  I have a large data table that I want to show on the right side of my poster.  My poster is big 40 x 47 inches.  I created a picture from the data table in excel by copying and pasting it exactly how I wanted to be formatted as a picture within excel then saving the picture as a PDF.  When I open the pdf file on my desktop it is very large with large cells and large clear text.     The problem is when I try to import it to lucid art.  I just add the image (as the PDF image) and then it adds a very little data table image to my lucid art workspace.  When I enlarge it the text within the image pixelates.  I am confused as to how to show these 300 some data entries without the text pixelating.  I've tried enlarging the font in excel then resaving as even larger images but whenever I add the PDF as an image it star

I am the owner and admin of this Team I had to let go one of my team members so I want to transfer his documents to me and assign the license to the future employee. I can't see any of his documents and its driving me crazy. There is no number to call either. 

Hi  At the moment Lucidchart offline app via chrome doesn't allow me to import a .vsdx file directly from Mac. So simple questions is this feature going to be made available soon? I'd like to know this as I am trying this on a 7 day trial. Everything is good except for that one simple feature. 

I can't find a way to do it in the new layout so I changed back to the old one.

My account is currently tied to my google apps for business account... but we're migrating to MS 365.  How can I maintain access after the swap over?