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Product Questions

Ask questions, get help, and share tips about Lucidchart, Lucidspark, and Lucidscale key features, such as data visualization, org charts, shapes and lines, conditional formatting, and much more.

  • 6,213 Topics
  • 16,163 Replies
6213 Topics
David S107
David S107
asked in Product Questions
How to turn off auto cleanup of layout in Lucidchart?

I am trying to build a site map of sorts. Every time I add a page and link it to another page everything moves around. Is there any way to turn this feature off?

371
David S107
Eugene C
Eugene C
asked in Product Questions
How to restore a deleted Lucidchart document

I have a user that accidentally deleted a document is there a way to get it back?

3610
Monika G
Rob K
Rob K
posted in Product Questions
How do I print a shared document?

We purchased a plan from LucidChart so that we can shared documents and we can; but there does not to be any way to print a shared document or save it to PDF.  Is there some way to do it?

40
Ryan N102
Weichao C
Weichao C
asked in Product Questions
Using Greek alphabet, adding layers, and removing line jumps in Lucidchart

I have three questions while drawing maps to illustrate  human metabolism  1) How can we include Greek alphabet letters in our drawing 2)How many layers can we have maximum? 3) We want to draw an arrow that has two lines crossing the arrow (see attachment). We tried to use two lines but at the place where the lines intersect with the arrow the line is no longer straight. That's not what we want. We also try using equation marks but the background of the equation is not transparent. it blocks part of the arrow.  Not sure how to proceed   Thanks! Screen Shot 2015-04-15 at 4.04.20 PM.png

1152
Fe F
hugo
hugo
asked in Product Questions
Where can I find a list of available keyboard shortcuts?

Does such a list exist? More specifically I was wondering if there was a shortcut to go from one selected box to selecting the one next to it? And while we're at it is there a way to select the text inside a box without having to use the mouse double-click?

300
Monika G
Agustine M
Agustine M
asked in Product Questions
How can I rotate a window in Lucidchart?

How can I rotate a window?

2420
Agustine M
David M102
David M102
asked in Product Questions
Lucidchart double arrow (two way arrow)

Would be nice to have an arrow option in Lucidchart for process flows so you could create a bidirectional line with both a head and tail arrow.

99143
Thom H
Bill E101
Bill E101
asked in Product Questions
How can I change the shape of an object in Lucidchart?

I added a shape and typed in some text.  I would like to change the shape to something different but retain the text.  Is that possible?

1746
Monika G
AJ Coon
AJ Coon
asked in Product Questions
Disable Line Jumps

I am using the online version and I cannot find where to disable line jumps. I have multiple intersecting lines and I need them to not have jumps. Can someone please point me to where I can disable this?

435
Blake R102
Robert101
Robert101
asked in Product Questions
Border around image in Lucid

I would like to be able to place a border around an image. Not a border placed floating around it (like a container) but one that is stuck to the image. Images look better this way.

11570
Dave G
Prashant Chamarty
Prashant Chamarty
asked in Product Questions
Can I view revision history and restore previous document in Lucidchart?

Can someone please provide details regarding the same.

881
Prashant Chamarty
Piotr Dobrogost
Piotr Dobrogost
asked in Product Questions
Lock/unlock aspect ratio while resizing shapes in Lucidchart

It seems like there's no way to lock aspect ratio while resizing an object.

9221
Dave G
squidbot
squidbot
asked in Product Questions
Is there a list of hot keys somewhere?

I've found a few hot keys I didn't know about while browsing through the forums (Like ⌥ + mouse to move canvas and ⌘+G to group) and a few are mentioned in UI menus (L for line draw) but is there a master list somewhere?

150
Dave G
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