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Product Questions

Ask questions, get help, and share tips about Lucidchart, Lucidspark, and Lucidscale key features, such as data visualization, org charts, shapes and lines, conditional formatting, and much more.

  • 5,598 Topics
  • 13,578 Replies
5598 Topics
J
janet
asked in Product Questions
Mapa Conceptual: La Dignidad Humana

Título Central: "La Dignidad Humana"Definición:"La dignidad humana es el valor inherente y el respeto que todas las personas merecen simplemente por ser humanas."Subtemas Principales:Importancia:Es esencial en nuestras vidas.Se manifiesta en la vida cotidiana:RespetoIgualdadTrato justoRelación con los Derechos Humanos:La dignidad humana es la base de los derechos humanos.Derechos fundamentales que protegen la dignidad:Derecho a la vidaLibertad, entre otrosAmenazas a la Dignidad Humana:Ejemplos de vulneración de la dignidad:DiscriminaciónViolencia, etc.Cómo Promoverla:Acciones cotidianas para respetar y proteger la dignidad:Trato respetuosoIgualdad de tratoImportancia de la educación en dignidad desde temprana edadEjemplos Visuales:Balanza de justiciaPersonas de diferentes culturas abrazándoseOtros íconos representativosConclusión:"La dignidad humana es fundamental para construir una sociedad justa y equitativa, y todos debemos protegerla y promoverla en nuestras vidas diarias."

811
Micah
2 months ago
A
Aishwarya
asked in Product Questions
pharmacy function

 

61
Micah
2 months ago
S
Serenity
asked in Product Questions
Make a flowchart

I. Pycnometer/Volumetric Flask Calibration1. Clean and dry the pycnometer.2. Fill the bottle with distilled water up to the meniscus of the calibration mark of the bottle.3. Dry the outside of the bottle and the inside of the neck above the calibration mark.4. Weigh the bottle with water to 0.01 grams.5. Read and record the water temperature to 0.01°C, with the thermometer inserted to a fixed depth.6. Heat the bottle with water slightly in a water bath. Repeat steps 3 to 5 each time removing enough water to bring the meniscus down to the calibration mark. The temperature must be in a range between 20°C to 40°C.7. Draw the calibration curve by plotting temperature against weight. II. Determination of Specific GravityThe sample may be tested at its natural water content or be oven dried. Its weigh on an oven – dry basis shall be at least 25 grams. Clay samples shall be dispersed in distilled water before testing with the use of special dispersing apparatus. If the soil is cohesive, it sh

242
Micah
2 months ago
B
Besley_
asked in Product Questions
Ability to create Timelines with Minutes / Hours

I can see posts from 2 years ago showing the ability to create timelines with intervals of minutes / hours. but this functionality seems to have been removed or is at least very difficult to find.Is there a way to do this, or could this feature be re-enabled?

332
Shantel Gillette
2 months ago
G
Ginny
asked in Product Questions
Formatting: Org chart showing 3 Csuite all connected to 2 Managing Directors that are all connected to 1 team

Hi,I am trying to format my  org chart so that all people at one level are connected to the lower level.I can’t  seem to make it workIe;Max  -  Tom  -  SamDave - BillOperations

171
Shantel Gillette
2 months ago
J
Jessica.Livingstone
asked in Product Questions
Missing Generate Ideas button

I can’t find the Generate Ideas button in Lucid Spark (on the main menu nor in the more tools section). Does it need a special type of account?

151
Humas1985
Lucid Legend Level 4
2 months ago
E
eolica
asked in Product Questions
Export grayed out even on paid account

I have an individual plan, and have been using LucidChart just fine. Today I was trying to export a document to PDF and suddenly the whole export function is grayed out for me; in fact, the only available options from the File tab for me are Save, Convert to template, Remove from starred, Show revision history, and Settings. What’s going on? Anybody have an idea?

322
Zuzia S
2 months ago
S
soloxodonkor
asked in Product Questions
How do i unbundling Lucidchart from Lucidspark

I am an individual user and have no need for the use of Lucidspark. How do I change my subscription from bundle suit to only Lucid chart.

262
Leianne C
2 months ago
D
dogooder
asked in Product Questions
Asana integration not working

I’m currently trying to enable the Lucid integration with Asana so I can add Lucid specific hyperlinks to the Asana task and am stuck on the screen below.  I’m logged into both Asana and Lucid.Thanks for the support.  

9414
Kelsey Gaag
2 months ago
P
pastorchik
asked in Product Questions
BUG: Lost My Squence Diagram

I had created a UML sequence diagram with markup in the “API Sequence” within my Reports Distribution document and it disappeared.  I looked through several revisions of the document and don’t see it any of them so I suspect something got messed up behind the scenes where it lost reference to the markup?  Can you help me get it back?

10812
Kelsey Gaag
2 months ago
M
Mike Prentice
asked in Product Questions
Teams Folders, but cannot create Teams folders

Why do we see Teams Folders when we do not have the Enterprise Account, we only have a Team account?  Can I get rid of it as it is very confusing and do not want to see a feature we cannot use.

857
Kelsey Gaag
2 months ago
A
Archibald
asked in Product Questions
Display a Text badge on a line

Is there a way to display a text badge using Conditionnal formatting on a line ? What I’m trying to achieve is to display a text badge on a line when the line contains a specific property  in the Shape data. Then, using an Action with Conditionnal formating on a other shape, I would be able to toggle on and off the rule to display or hide the text badge. This behavior works well with pretty much any shape, except lines.  Thank you. 

324
Shantel Gillette
2 months ago
C
Carnau
asked in Product Questions
Using Lucid for hand-written note taking

Hello all, I would like to ask the community whether there is a lean way to use Lucid (chart or spark) for taking “hand-written” notes on a tablet with a stylus pen. I normally use One Note for this. We currently use Lucid chart to make flow diagrams in projects, but I was wondering  whether this use case would be possible, with the idea of integrating more stuff in just one environment. Thanks!

962
Leianne C
2 months ago
F
fortunechild
asked in Product Questions
No Layers in Action panel

Hello, I am trying to create a toggle layer but there is no Layer option in my action panel even though I have created a layer. 

203
Kelsey Gaag
2 months ago
Bruce M101
Bruce M101
asked in Product Questions
Integration of lucid with Prezi

I have a specific use case where I use Lucid to develop a workflow for a sales conversation, then I need to take that workflow and put it into Prezi.  I can demo this but would love to pick someone’s brain over there.  Hopefully you have my account info.  Thanks!  Bruce Milligan

81
Humas1985
Lucid Legend Level 4
2 months ago
Meilly C
Meilly C
posted in Product Questions
Not able to access shared document

Hi  I received an invitation to open a lucidchart document once I click on the button/link on the email it said "to view this document you need to be a member of the account it was shared from." I am using a company email and I believe my team is using a company email as well.  How do we resolve this problem? Thanks!

997
Kelsey Gaag
2 months ago
Norberto S
Norberto S
asked in Product Questions
Default open diagrams in "View Only"

Hi there all documents I have access have a default /edit? mode. I think it would be valuable to be able to open at will documents with /view? or even have the possibility of setting the default mode. Accidents happen and minor to no changes cause changes to the change history which pollutes the history tree for no reason. Request #1: Allow opening files in View-only mode (e.g.right click to show option or the [Open] Button changes to [View-Only] while pressing a key on the keyboard Ctrl for example); Request #2: Allow users and admins to set a default opening mode; Request #3: in View-Only a button to open in Edit mode; While thinking about it it would take away a lot of the fear that users do have of making changes inadvertedly while the document is open

1012
Amelia W
2 months ago
R
riz
asked in Product Questions
Exporting Comments from Swim Lane shapes

I am trying to export the content from a swim lane process flow shapes - including the comments and notes attached to the shapes. I tried to export it into CSV but i noticed it does not export the notes and/or comments.Anyways i can do that?

132
Zuzia S
2 months ago
A
AC_SNG_MX
asked in Product Questions
Why the format just disappears?

I have 2 green text boxes. I added one more in white. When I tried to move the first green box the format just disappears! And it leaves without format!.

51
Amelia W
2 months ago
AJ R
AJ R
asked in Product Questions
Sharing Lucidchart: can't open it says to view this document you need to be a member of the account it was shared from

I had my students work on Lucidchart and share them to my email.  I received email stating this:   When I tried to accept it this comes out:    Am I doing or clicking something wriong? Are my students not sharing it right? Please help. 

5325
Kelsey Gaag
2 months ago
A
at001056816
asked in Product Questions
Cannot import the Visio file into Licidchart

I am  not able to import my visio file into lucid chart, please help

261
Humas1985
Lucid Legend Level 4
2 months ago
G
Gcanyon
asked in Product Questions
Contextual Panel

I am trying to wrap text around photos.  But when I select text, the contextual panel does not give me the option to wrap text, despite YouTube videos showing otherwise.  What am I missing?  Thanks for the help!

314
Kelsey Gaag
2 months ago
S
sdantino
asked in Product Questions
Published URLs not working?

We’ve noticed recently that the published URLs are no longer working for our non-lucid users. We use this quite often. They’re seeing “404 Page Not Found. We couldn’t find the page you were looking for” and it looks like its displaying on our SSO screen. Has anyone delt with this? I don’t see an option to enter a support ticket?

767
Kelsey Gaag
2 months ago
Morgan T
Morgan TLucid support team
published in Product Questions
Use keyboard shortcuts to accelerate work in Lucid ⌨️Lucid advice

Lucid offers a wide variety of keyboard shortcuts to help you work faster in Lucid. This post will take you through some of the lesser known shortcut options to show you what is possible. For a complete list of shortcut options, press F1 while working in Lucid.First, as a heads up, you may see different key names or symbols depending on what type of device you are using - Mac or PC. For reference, here are the equivalent symbols/key names:Now that you are acquainted with the keys, check out these shortcuts and see how they can help you work more efficiently in Lucid!On the canvas Pan around page Hold “Space” while clicking and dragging the cursor on the canvas   Add space to the canvas or board Press “X” then drag your cursor horizontally or vertically   Create a straight line with highlighter or pen Hold “Ctrl+Shift” (PC) or “Command+Shift” (Mac) while drawing a line   Working with objects Resize an object from its center Hold “Alt” (PC) or “Option

770
Morgan T
2 months ago
N
ncheatum
asked in Product Questions
Foreign Key To Compound Primary Key

What is the correct way to draw a relationship in Lucid Chart that will result in valid SQL Server syntax for a foreign key to a compound primary key? For instance, if I have two tablesChild.Id1 and Child.Id2 form a foreign key to the compound primary key (Id1, Id2) in Parent.  I can draw two individual lines from Parent to Child to indicate the relationship, but this produces SQL that is not validCREATE TABLE [Parent] (  [Id1] int,  [Id2] int,  [Desc] varchar(255),  PRIMARY KEY ([Id1], [Id2]));CREATE TABLE [Child] (  [Id1] int,  [Id2] int,  [Id3] int,  PRIMARY KEY ([Id1], [Id2], [Id3]),  CONSTRAINT [FK_Child.Id1]    FOREIGN KEY ([Id1])      REFERENCES [Parent]([Id1]),  CONSTRAINT [FK_Child.Id2]    FOREIGN KEY ([Id2])      REFERENCES [Parent]([Id2]));The correct syntax would be more likeCREATE TABLE [Child] (  [Id1] int,  [Id2] int,  [Id3] int,  PRIMARY KEY ([Id1], [Id2], [Id3]),  CONSTRAINT [FK_Child.Id1_Id2]    FOREIGN KEY ([Id1], [Id2])      REFERENCES [Parent]([Id1], [Id2]),); Furt

713
Leianne C
2 months ago
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