I initially paid for the subscription when I reached the maximum number of shapes available for a free account. What happens to this diagrams if I cancel my subscription? I understand I will not be able to add more shapes but will I be able to access the diagram or will it be deleted?
Thank you!
Best answer by Leianne C
Hi
Hope this helps. Please feel free to let us know if you have any questions!
+7Hi there! If you cancel your paid account you will automatically downgrade to a Free Account. You will still have “View-Only” access to your documents but will not be able to edit them with the same functionality as before. You can resubscribe at any time and regain editing rights to all of your documents.
Hi everyone, is this information still valid?
I have several large diagrams and I'm wondering what happens if I cancel my Lucid subscription. If my account moves to the free tier, will I keep my diagrams?
+15Hi
Hope this helps. Please feel free to let us know if you have any questions!
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
