Community news and announcements

A team hub is a central shared space for teams to access important documents, track project progress, and access important links. Recently released, team roles and permissions allow users to assign different levels of control and ownership!  There are two roles - team member and team manager. What are the main differences?Team members are assigned by team managers and can be given the following document permissions:Edit and share Edit Comment ViewTeam managers have all the same document access as team members, and they have access to these additional tools:Determine team type (open, closed, or hidden team) Add or remove team members Manage team documents and document permissions Restore archived items Team roles and permissions streamline the way teams work, supporting collaboration and allowing them to work together faster. To learn more about the various roles and permissions, check out this Help Center article: Use team hubs in Lucid to collaborate and stay organized.  Questions? Co

 June 2024 newsletterHello, community friends! My name is Kelsey Gaag, and I am the newest member of the Lucid Community team. I’m so excited to introduce our new and improved monthly newsletter. We’ll create and post this informative newsletter at the end of every month to recap important events, notable posts, top contributors and more! Community news 📰Trusted User GroupThe Lucid product team has just launched a Data Trusted User Group of enthusiastic and experienced Lucid users who test new features and provide feedback on how to improve Lucid products. These users get an inside look into what Lucid is working on and how our product team works. This group is perfect for users who have experience working with data linking, formulas, org charts, and other intelligent diagramming features.These members of this group get exclusive benefits, including access to new features, influence on workflows, and the opportunity to collaborate with like-minded users and the Lucid product team! Lea

As we shared last month, the Lucid team continuously makes small but impactful updates to improve your experience in the Lucid Suite—and we’re still going! Here’s a summary of the most recent updates designed to make interactions within Lucid more intuitive and efficient: Organizer drop zones: Move shapes around drop zones more precisely, thanks to a tidier view.   Editing empty Frame titles: Double-click an empty Frame to see text options and add a title. Wrapping pasted text: Copy and paste text on a Lucid canvas, and it will automatically wrap at 65 characters for an optimal viewing experience.  Profile shapes: Add profile shapes to custom shape banks and shape libraries. Text blocks grow with text alignment: Begin typing in a text block, and it will expand based on alignment settings (e.g., left align, center align, right align). Consistent fonts when pasting text: Eliminate the need to manually adjust formatting when pasting text into auto-resizing text boxes. Comment below to let

We’re excited to spotlight one of the members of our Lucid Legend program: ​@rsnyderpsu  🎉 . Robert is a Enterprise Architect in the Higher Education industry. We want to highlight a few specific things that make Robert “legendary!”Robert has earned 3  badges and earned over 300 points in the Lucid Legends program. Robert also loves collecting and enjoying Vintage Stereo Equipment!Check out Robert’s badges, post responses, and stats on their profile. You can follow them to receive updates on their posts! Spotlight Story:What do you like best about the Lucid Legends program?I really appreciate the opportunity to work with other community members from across professions and industries to help support and shape Lucid.How has the Lucid Legends program helped you develop professionally?I have learned so much more about how to use Lucid more efficiently and effectively. How have you used Lucid in your role or how has it contributed to the success of a project?I use Lucid daily, so this expe

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Grieser 🎉 . Eric is an Agile Coach and Scrum Master in the Insurance and Finance industry. We want to highlight a few specific things that make Eric “legendary!”Eric has earned 3 badges, 2 best answers, and earned over 300 points in the Lucid Legends program. A fun fact about Eric is that he love to D-I-Y.  Eric is a big weekend warrior, and loves to do car maintenance, woodworking, landscaping, sewing.He also loves learning new things and enjoys being a problem solver in real life too! It also doesn't hurt that he can enjoy a good craft beer after a job well done!Check out Eric’s badges, post responses, and stats on his profile. You can follow Eric to receive updates on his posts! Spotlight StoryWhat do you like best about the Lucid Legends program?What I like best about the Lucid Legends program is hard to answer, so I will give my top three!First off, continuously learning from experienced members who use

 We are delighted to announce some exciting updates for this Lately @ Lucid launch! Visual collaboration is at the core of everything we do here at Lucid. Since 2010, our products have helped teams collaborate on projects from ideation to planning to execution. We want to extend this value by providing even deeper solutions to customers just like you! For that reason, we’re turning things up a notch and expanding our vision!Lucid is a work acceleration platform powered by visual collaboration that helps teams get aligned and transform their businesses. In light of this vision, we’re excited to announce three accelerators for Enterprise accounts designed to optimize your work. Here’s a sneak peek at some of the features offered with each accelerator! Get more details on the Lucid blog.  Agility AcceleratorAvailable to Enterprise customers for purchase at the beginning of May 2025, the Agility Accelerator helps organizations better scale their Agile practices to improve team performance,

Hello everyone,
We're excited to share some recent updates and improvements to the Lucid Suite that we think you'll find incredibly helpful. Check out the details below and feel free to share your thoughts and questions in the comments! Smarter text box sizingText box sizing is now more intuitive. Text boxes automatically adjust to fit your text and honor the alignment settings you've chosen. We also give a nice preview to help you decide which font size is right. Previews of shape on cursorsA new shape preview appears alongside the cursor when adding certain types of shapes to make it clearer how to get started. Quickly resize framesDouble-click on any corner of a frame to resize it. The frame automatically adjusts to fit its content. Text line heightWe increased the spacing between lines from 1.0 to 1.2 to improve readability of text on the canvas and increase consistency between Lucidchart and Lucidspark. Shape border stylingThe default border thickness has been reduced from 3px to

Hello Lucid Community!  This month we have new features releases popular conversations bug fixes and some new feature requests. Also check out our most important conversations to stay informed about the latest at Lucid and get even more value out of Lucidchart Lucidspark and Lucidscale! We publish this newsletter once a month; make sure to follow the Announcements and Community Information topic so you never miss an update and post any comments or questions below!    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from this month! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Check out our Community spaces! Check out:  Lucid for Education for teachers and educators: Share your examples of Lucid in the classroom Check out Icebreaker perfect for getting to know your students Inspiration to learn more how people are using Lucid in their specific roles:  Lucid for Sales En

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Catherine Fahidin 🎉 Catherine is a Transformation Consultant and has been part of the Lucid Legends since February of this year. We want to highlight a few specific things that make her “legendary!”Since joining, Catherine has excelled in the Lucid Legends earning 3 badges and over 333 points in the Lucid Legends program. She has been traveling to several countries with her family, and continues to add new visited countries to her list every year. Catherine is an amazing addition to our program and the community! She is often helping users by providing detailed instructions, like in this post!Check out Catherine’s badges, post responses, and stats on their profile. You can follow them to receive updates on their posts! Spotlight Story ✨What do you like best about the Lucid Legends program?What I like best about the Lucid Legends program is getting to know the latest capabilities in Lucid, and being able to sh

Lucid tip 📁Brush up on these best practices to effectively organize documents and folders in team hubs. Ensure that you have what you need to smoothly share documents with stakeholders outside of your teams. As ​@Patrick Saul puts it, “Effective external sharing begins with internal organization.” Lately @ Lucid 🎉Thank you to all who joined our biggest Lately @ Lucid event yet on April 3! We hope you’re just as excited as we are for the new accelerators.Also announced during the event, Lucid has acquired airfocus! Learn more about the acquisition in our blog post and check out a real-world example of the Lucid Cards for airfocus integration in the post below: Leaderboard 🏆This month's top three Lucid Legends contributors are ​@Eric Padron, ​@Humas1985, and ​@Ria S, and the top three community contributors are ​@amj_nyc, ​@NMN, and @Inguyenduc. Thank you for your participation in the community! 

New site search functionality Did you know that you can use your browser search bar for documents within Lucid? Well you can! Check out this post for details on how to set up this functionality in your browser.  Template feedback wanted 💬Our product team is looking for feedback on our new product discovery templates. Check out these templates and leave your feedback in the post below:  Research – If you’ve conducted user or market research, check this out! Ideate – Got experience brainstorming? See how this template sparks ideas! Prototype – Built early versions of a product? Give this a try! 🧪 Test – If you’ve run usability tests or gathered feedback, this one’s for you! Align – Worked on product alignment or strategy? Let us know what you think!Leaderboard 🏆  This month's top three Lucid Legends contributors are ​@Humas1985 , ​@Shira M, and ​@Eric Padron.​The top three community contributors are ​@johnktejik, ​@Elzaro, and ​@patrickpereira1988. Thank you for your participation

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Eric Padron   🎉 Eric is a System Architect in the Software industry and his favorite food is Chipotle! We want to highlight a few specific things that makes Eric legendary!”Eric joined the program over a month ago in February and he has quickly advanced to Level 5 in the Lucid Legends program! Eric has 47 amazing and quality replies that have helped so many users! He has 2 best answers in the community, and 3 in the Lucid Legends group!Check out Eric’s badges, post responses, and stats on his profile. To receive updates on his posts, you can follow him! Spotlight Story 💡What do you like best about the Lucid Legends program?I entered the Lucid Legends program with a very narrow view of the product suite. I live in Lucidchart, working out business processes and thinking through data models. The best part about the Lucid Legends program is the gamification of exploring features and exposure to other people's us

Announced in the Lately @ Lucid launch on April 3rd, Lucid has acquired airfocus! airfocus is an AI-powered product management and roadmapping platform that keeps teams and stakeholders aligned—no matter how differently they operate.We believe that the flexibility of the Lucid canvas, coupled with the structure of airfocus, will support product teams throughout their entire workflow. Product managers and teams are challenged to be organized and transparent, while also being creative and collaborative. Updating executive leadership and maintaining alignment across stakeholders in engineering, UX, and marketing is a difficult task. This challenge is exemplified with complex roadmap visualization, scattered data, lack of visibility into stakeholder work and bandwidth, and misaligned priorities. This can lead to wasted resources, missed deadlines, and costly rework.That’s where Lucid + airfocus comes in - blending flexibility and structure to support product teams from strategy to ideation

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Lance  🎉 ! Lance is a Software Engineering Manager at Lucid and a fun fact about him is that his favorite travel destination is his parents' house! Lance finds it very relaxing, and loves playing games with his family.We want to highlight a few specific things that makes  Lance “legendary!” ⚡Lance has an impressive 43 best answers and 95 replies in the community! He is an OG member of the Lucid Legends program and is always providing valuable insights! Lance is also a Level 6 Lucid Legend!Check out Lances badges, post responses, and stats on his profile. To receive updates on Lance’s posts, follow his profile! Spotlight Story🌟What do you like best about the Lucid Legends program?Through the Lucid Legends program, a powerful group of users has been connected and receives training to help other users. They are the core group of our online community and greatly increase its effectiveness.How has the Lucid Legen

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Shira M  🎉  Shira is a technology teacher at an elementary school and she loves to travel and experience different cultures to bring a global perspective to the classroom. We want to highlight a few specific things that make Shira legendary!Shira joined the Legends in January and has quickly accelerated through the program! She is already at Level 3! She has contributed to 38 posts, sharing her expertise and has 3 best answers!Check out Shira’s badges, post responses, and stats on her profile. To receive updates on her posts, you can follow Shira! Spotlight StoryWhat do you like best about the Lucid Legends program?What I like best about the Lucid Legends program is the opportunity to learn from a diverse group of Lucid users outside of my specific field. This provides me with new and expanded perspectives on how to visualize information, enriching my understanding and application of Lucid's tools.How has the

 Lucid tip 💡 New to Lucid? Familiarize yourself with the basics through self-paced training courses available within the Lucid Training Labs!Earn LinkedIn badges with these new coursesCheck out the new Lucidspark Fundamentals learning pathway to get started with virtual whiteboarding! Complete the 4 courses in the pathway and earn Builder Badges, which can be added to your LinkedIn profile. Then, share what you’ve learned or ask more questions in our dedicated Training Labs community space! Basics in Lucidspark  Brainstorming in Lucidspark Planning in Lucidspark Meetings in Lucidspark We want to hear from YOU! 💬Our product team is looking for your feedback! Share your thoughts and insights in the posts below: New feature: Lucid Native Search 🔍Search for Lucid documents directly from your search bar with this new feature! Check out the Community post below for more information: LeaderboardThis month's top three Lucid Legends contributors are ​@Ria S, ​@Humas1985, and ​@Shira M! The m

With January being a time of looking ahead and dreaming about what could be, I’ve got some exciting news to share with you all that will transform your whiteboarding experience. 🎉Recently, we teamed up with leading interactive whiteboards to bring teams together, regardless of working location. Whether you’re using a hardware device in the office, or whiteboarding in Lucidspark remotely, this partnership creates a truly collaborative experience for everyone. Give all team members a voice, facilitate better meetings, and boost efficiency. 🚀All you have to do is open a new or existing Lucidspark board (either on a hardware device or virtually) and share it with participants. Even non-Lucid users can collaborate with you using Guest Collaborator mode. 🤝I’d recommend checking out our blog post to dive in deeper and see how this partnership can accelerate your teamwork. And, if you have any questions, check out our help center article to walk you through the basics. 💡

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Kathy R  🎉 We want to highlight a few specific things that makes Kathy “legendary!”Kathy is a teacher and she is extremely involved in our Lucid for Education group. She is constantly sharing her knowledge and how she uses Lucid with her students.  She is always attending events, actively learning, and contributing to the program in new ways!Check out Kathy’s badges, post responses, and stats on their profile. To receive updates on her posts, you can follow her! Spotlight Story 📣What do you like best about the Lucid Legends program?Learning new tips and tricks so I can integrate Lucid into my elementary classroom.How has the Lucid Legends program helped you develop professionally?I have been able to help others, see how others are using Lucid and then use that to improve the interest level in my classroom with fun activities. How have you used Lucid in your role or how has it contributed to the success of a

We’re excited to spotlight one of the members of our Lucid Legend program: @Ria S   🎉 We want to highlight a few specific things that makes Ria “legendary!”Ria has been #1 on the leaderboard for more weeks in a row than any other user! Ria is a pro at creating step-by-step directions to help users easily and quickly resolve their questions. Ria is not afraid of any post! She’s answered everything from billing questions to questions in Spanish! She’s great at popping into any area of the Community to share her insights or add a comment.Check out Ria’s badges, post responses, and stats on her profile. To receive updates on her posts, you can “Follow” her! Spotlight Story:What do you like best about the Lucid Legends program?What I love most about the Lucid Legends program is the sense of community it fosters. Being part of a network of passionate users who are always willing to share insights, tips, and best practices is incredibly rewarding. The program offers exclusive resources and e

We’re excited to spotlight one of the members of our Lucid Legend program: ​@Leo Barnes ! 🎉 We want to highlight a few specific things that makes Leo “legendary!”Leo is one of the original members of the Lucid Legends and he is always contributing to the community and to Lucid! Leo has been a top monthly post taker, and highlighted in our newsletter various times, because of his dedication to the Lucid Legends program!Check out Leo’s badges, post responses, and stats on their profile. To receive updates on his posts, you can follow himSpotlight Story ⭐️What do you like best about the Lucid Legends program?I love the way that customers can get help from people who use the products professionally every day. I also like the community that has been built, and it inspires me to continue helping and support newer Lucid customers.How has the Lucid Legends program helped you develop professionally?It's helped to show that I do more things outside of work than just conference speaking. It's gr

We’re excited to spotlight one of the members of our Lucid Legend program: ​@mfriedman !  🎉 We want to highlight a few specific things that makes Matthew “legendary!”Matthew was recognized by our product team for being an integral part of a trusted user group. He provided great feedback and our team was very appreciative! He is extremely involved in any and all Lucid engagement programs, and is a passionate user. Check out Matthew’s badges, post responses, and stats on their profile. To receive updates on his posts, you can follow him! Spotlight Story 📣What do you like best about the Lucid Legends program?The appeal to the Lucid Legends program is the ability to round out design and skillset within the tool, while networking with personal interest or career adjacent folks across an array of industries.How has the Lucid Legends program helped you develop professionally?It has provided a way to be better enabled in the Lucid suite of tools, to be best leveraged for successful delivery

We’re excited to spotlight one of the members of our Lucid Legend program: ​@aparrish 🎉 We want to highlight a few specific things that makes Amanda “legendary!”Amanda was our top Lucid Legend in answering community posts this last month.  She is consistently coming to meetings, working sessions, and helping in the community! She’s an avid learner and a great contributor to the program!Check out Amanda’s badges, post responses, and stats on her profile. To receive updates on her posts, you can follow her! What do you like best about the Lucid Legends program?I love using my spare time to help people navigate and make the most of Lucid software, whether it's simplifying workflows, creating clear visuals, or improving collaboration.How has the Lucid Legends program helped you develop professionally?Working with Lucid has equipped me with the skills and experience needed to excel as an application support engineer.How have you used Lucid in your role or how has it contributed to the succ

Hello Lucid Community,A small number of users are currently experiencing an issue displaying documents as “View-only” despite users having “Edit” permission. As a workaround, we recommend opening your document directly from the Documents tab in your Lucid app.Our Development Team is urgently looking into this, and we expect the issue to be resolved shortly. We’ll provide an update via this thread as soon as the issue is resolved. In the interim, our apologies for any inconvenience the issue causes.Feel free to let us know if you have any further questions in this thread. Thanks for your help and patience!

Lucid tipWork faster in Lucid with our extensive keyboard shortcuts. Check out some lesser-known shortcuts in the post below!  Join the new and improved Lucid Legends program Are you a long-time Lucid user? Passionate about our products? Lucid Legends are innovative users who answer user questions, share inspiration, and provide product feedback. Help shape the future of Lucid and unlock exclusive perks through the Lucid Legends program. Perks include:First look at new product features Exclusive swag and free premium subscriptions Q&As with Lucid execs Access to exclusive events, workshops, and training Professional recognitionInterested? Learn more! LeaderboardThis month's top three Lucid Legends contributors are  ​@aparrish, ​@Humas1985, and ​@Pabst. The top three community contributors are ​@john.a.lopez, ​@omar92, and ​@alexyhz. Thank you for your participation in the community! 

Lucid tip💡Make your diagramming process easier and quicker by generating a diagram with AI in Lucidchart! Use this highly requested feature to create a flowchart for any instance. For more information, check out this post:  Add your feedback 💬Here are a few posts from our Lucid teams looking for your insights! Share your thoughts and feedback in the posts below:   New help center guides 📚Every use case in Lucid is unique and complex, so our help center content team has created four new guides to help you maximize the power of Lucid’s features. These helpful guides show you how to use multiple features together to achieve a specific goal. Just follow the instructions to improve your understanding. Check out these new articles here:Org charts: A guide from start to finish Flowcharts: A guide from start to finish An Agile team’s guide to sprint planning in Lucid Enterprise guide: Account configuration for account owners Leaderboard 🏆This month's top three Lucid Legends contributors ar