Product Questions

Once I have synced all my Lucidchart files into Google Drive can I organise them into a folder structure that is meaningful to our business? And what happens when we next sync - will they shift back or remain in the new structure? Many thanks.

Hi Haven't seen this supported anywhere by anyone (not excel powerpoint lucidchart creately . . no one). I have 250 iOS customers and 130 Android . . how do I quickly draw two proportional circles? I have 170 iOS customers and 90 Android that have a special device type . . how do I draw 2 inner circles that have the right proportions? of those customers with the special device type 90 iOS customers and 50 Android have the special software . . how do I draw 2 more inner circles with the right proportions? That's going to look like 2 snowmen from above or two lopsided targets but two sets of 3 inner circles . . Drawn to Proportion (we can use the largest 250 as the index)   Thanks in advance    

Hi LucidCharts!  How do I remove team images from company accounts?  If someone posts unwanted images on LucidCharts is there a way for an admin to remove them? Thanks -Kevin  

How can I mirror an object about the X or Y axis in Lucidchart?

Hello A question about lucid chart add on for confluence server (on-premise). Could you advise if we must buy license for all users who are using confluence and viewing the pages or if the license is needed only for users who need to edit the charts. Thanks  

How to show advanced features (grey little squares) of shapes as in the screenshot below. It seems that they randomly hide and show up and I don't know what I should do.

 Hi I am trying to create a diagram containing 4 circles. I'd like the circles to overlap so that they merge without one disappearing behind the other. Is this function possible?

Hello everyone   I am getting frustrated with lucidchart and its floorplan diagram. I think that lucidchar needed a floorplan function within its portfolio but I am missing some features (or I can't find them).   1)   How can I switch the hinge-side? I read this article but that isn't working at all. I can change the side to which side the door will open but I can not change the side of the hings (allthough it was described in the article). There are no purple boxes or something. This issue seems to be since 2013 enought time to solve that.   2)  How can I position an object in relation to a wall or other object on the real-life messearument unit instead of the paper-messearumen

I would like to have an arrow originate from the middle of a shape instead of from the edge. In this case I want the arrow to originate from a button that is in the middle of a screenshot. I want to be able to move this object and have the arrow follow with it.

 Can we just download the layer on display in the browser instead of multiple layers which are either overlayed upon each other or each layer showing up in a multi-page .pdf? My suggestion is to add another option to the download menu offering to 'download displayed layer'.

I am revising a big flowchart and moving the shapes and lines arounds. I realized by doing that the shapes and their handles were separated some how which made it hard to position the shapes. Do you know how to attach the handles back to the shapes?  Thanks Qin

Do you have to be online when presenting your Powerpoint with a lucid chart embedded?

Hello I'm making a Lucidchart diagram for which I need a symmetrical curved arrow linking the top of one box to the top of the one right next to it. I've played with the bendy arrow style but just can't get enough control to get the effect I want (i.e. a near semi-circle). I also tried making my own shape out of a lucidchart circle but it seems you can't crop those down. Any ideas? Many thanks! Maybe something like this:    

Hi guys I just watched the presentation video and I see some very nice containers inside. I absolutely love it and want to use it right now in my diagrams but I can't find them in the shape list. For an example of these containers in action you can see in the example diagrams "SIPOC diagram". I'm currently subscribed with the "basic" offer. I hope that the containers are not in the "pro" offer ! Where are they ? Thank you all for your answers ! Vivien

Hi All   I'm looking for a shape that has 3 sections all of which i can essentially enter free text.   I don't mind the look of the Entity Relationship Diagram shape below however it'd not that easy to just enter free text into it. I dont need any ERD functionality at all. Does anyone have any suggestions of the best shape to use?   Thanks

Hi All   I want to have a dozen or so shapes customised and available to everyone on my Lucid Chart team. I want to be able to give each of these shapes a specific name and have them in a single group in the shape menu.   how can I do this?   Thanks

I have to create a fish diagram or cause and effect chart and all I can find is ones that cannot be altered. I am just looking for a template that I can use and add my own work to it because every time I try to make one myself using Word or Excel it looks stupid. Can anyone help direct me to a template?   Becky 

How can you add text or words outside the flowchart in Lucid?  For example labeling the flowchart "Order Process"?

I have created a folder structure which i have shared and i have granted view rights to all users and edit rights to some specific users but no users can create documents   please can you confirm if this is possible and if so what i am doing wrong    

Can custom shapes be made from png or jpg images?

How do you bold arrows or an outlining of a box/shape?

Am I imagining this or is there NO WAY to export or email or share your chart from the iPad app.  At all. No way.  In order to get your app you have to save it wait for it to synchronize and then open up application in a browser on a computer. 

I have been using the free version for a while. I'm ready to move to the paid version. However I cannot access my documents (only two) that I've previously created. Can I somehow recover those documents?

How do I get Lucidchart add-on permissions on a Jira Cloud instance?

How do I adjust liscencing settings and notifications?