Community news and announcements

Good morning! Introducing myself as I have joined the Lucid Champions community. Currently as a member of the Office of the President team for a technology company I've been utilizing Lucidchart for business process management. We diagram process flows for their creation and improvement. It has been very helpful for us!

Icht leite einen Workshop online die Teilnehmenden müssen im Breakoutroom eine Aufgabe grafisch bearbeiten am besten ginge pro GRuppe ein Lucid-Whiteboard. Anschließend müssten die einzelnen Whiteboards im PLenum besprochen werden. Wie ist dies über Lucid machbar?

Hi Lucid Community! We hope November finds you finishing the year strong and  successfully diagramming brainstorming and visualizing your toughest problems - and don’t forget we’re here to help! In this edition of the Lucid Community News you’ll find an exciting new webinar Help Center articles live Training Labs and a few brand new feature requests - keep them coming! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from November! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Limit write access to a Lucidchart diagram

With Lucid’s FedRAMP environment Enterprise customers with heightened security needs can confidentially and securely:  Drive alignment and efficiency through intelligent documentation. Centralize process and workflow documentation. Enable effective collaboration. Bring clarity to the complex by distilling processes ideas and concepts into intuitive and easy-to-understand visuals. Create alignment in teams and organizations by building a living blueprint of how the company works. Learn more in the FedRAMP overview article from the Lucid help center. Bookmark and visit this Community thread regularly to keep up-to-date with integrations as they become available in the FedRAMP environment.

Anyone else having issues today publishing to the web? The doc just stays on "publishing" but never completes the process.

Bonjour j'ai une équipe de 2 personnes au HelpDesk qui est amenée à ajouter ou révoquer des licences suite à l'arrivée/départ de collaborateurs. A ce jour je suis la seule administratrice et j'ai une licence que j'utilise. Demain je veux que mon équipe puisse être autonome. Leur mission n'inclut pas la modélisation. Quelle solution ? Merci :)

How to have one environment diagram for Production PreProduction and UAT and then be able to filter it to only show what is in a specific environment. Largely the same things are in each environment such as MS SQL database. So I would just like to create one that the database and some how indicate what environments it exists in. Then when I filter for only production and i have indicated it is in production it should display on the diagram. Second what diagram should i use for high level environment representation

I have impoted ERD data from a SQL server but would like to remove that information from shapes panel as it is no longer of use to me. there doesnt seem to be a clear way to do this and it takes up a lot of space on the shapes panel which is a distraction 

Hello Lucid Community! We’re now halfway through October. Get ready to dig into new live trainings to build your skills exciting conversations to innovate and grow your knowledge and important bug fixes to improve your experience. Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from October! Check them out and keep the conversation going by asking a question or sharing a tip of your own. What is the Data feature on the right-hand side under Page Data?

I would like to use Salesforce integration to create the Account Map but not connect the map to an opportunity. It belongs at the account level not opportunity. In order to have the Contact Roles of Buyer Decision Maker etc you need the Opportunity. Is there a way to get around this?

What does this setting do? I have no idea what "line binding" means and there's no description in the help pages.

My name is Ria and I am responsible for Quality and Digital Assurance at my company. This requires a lot of forward thinking brainstorming team work Process mapping and designing wire frames for Digital solutions. These processes were long boring and garnered little or no interest with the team. Since the onset of Covid pandemic we have been working virtually. I am very happy the the product offerings of Lucidchart - it encourages innovation and keeps employees motivated. They feel respected and appreciated as their suggestions are recorded and not lost

We use lucid.app to create our school newspaper. We download the pdf and send it to a printer. He is getting errors He says "I just wish it would produce a proper pdf." He also said "failed to split into single page pdf files. I'll just redistill as that seemed to work before. Preflighting did fix it too but not sure what else got changed." Any thoughts? What can we do on our end to help him? In Lucid we only have a standard and printer-friendly option when we download the pdf and we have tried both of them and he still gets errors.

Hello Lucid Community! As we close out the summer we’re excited to share a new webinar  several help center articles and some important bug fixes. We also highlight a brand new set of feature requests–keep them coming! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from August! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Use layers to create a current and future state diagram How do I move a page from one document t

Hello Lucid Community! We’ve officially been publishing Community News for six months and have loved seeing the ways this space has grown and the amazing projects you’re working on! This July edition includes important conversations with great feedback exciting updates to the product and helpful tips from the Lucid Support Team! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from June! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Customizing ERDs with Index Information

HelloIs it possible to secure one specific document with a password?

Hi I'm Eva!

Hello Lucid Community! This month check out new popular conversations and feature requests show off your diagramming and brainstorming skills with Lucid Builder Badges and review the latest bug fixes! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts in July. Check them out and keep the conversation going by asking a question or sharing a tip of your own. Rounded rectangle Can custom shapes be treated as a single object without having to group them?

I have a document using actions to show/hide layers.  I can ctrl+shift+click in the editor on the computer or simply click when in presentation mode on the computer.  But when in presentation mode on the iPhone app i cannot simply click (touch) the same action. Help please.

Hi - Im exploring mind mapping apps for organizing a manuscript. Do you recommend Lucid for this or something else?

Due to the fact that my account being free and serves no intended purpose anymore I've decided to delete my account. However anytime I attempt to do so a message pops up to inform me that there has been some error with this deletion process which is quite strange. After looking into it I found other community posts with people experiencing the same exact thing and still all I want is to delete this account yet the process set up by Lucid's database (?) is hindering me from doing so.

Not able to use premium features even after having standard plan

Hello! I need someone experienced to check whether I made the diagrams right. I am writing an article and I made a diagram in accordance with the algorithm of my system. Basically I need someone to check whether I did it in the right way because the algorithm is very complex.

What's the process recommended when deleting a terminated employee and you want their files to remain in tact for possible future use?

Hi there we used to use Mural and we are moving to Lucid. There are some valuable drawings we need to keep on working in Lucid. HOw do export/ import? Thanks