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Hi Lucid community,I'm trying to build an automated sync between Lucidchart and an external employee directory (stored in Airtable). When a record changes in Airtable, the org chart in Lucidchart should update automatically and vice-versa if something is updated in Lucidchart it will update Airtable. I'm running into walls and want to know if this is even possible before going further. What I've TriedI've been using the REST API's CSV import endpoint to push org chart data into Lucidchart. This works fine for creating a new document, but any PUT request to an existing document ID returns a 404. Based on reading the docs and this forum, it seems the import endpoint only supports document creation, not updating an existing document's content.The Extension API looks like it could manipulate shapes, but it requires the document to be open in a browser — which rules it out for a headless automation.My Questions

Hello Community,  I am trying to use Lucid Cards for one of my use cases. However, the predefined status in the template doesn’t suit my needs. is there a way, I can create my own statuses for the card?

Hi Do we have a way to get the X and Y coordinate of LucidChart Elements? For now if we use OAuth 2.0 Rest API for getting the content of a document it seems that we don't have these X and Y coordinate. https://api.lucid.co/documents/:id/contents Best regards.

Is there a way for getting the document that are in my Team Hub using rest API.Regards.

Hello Lucid team,I am using the Lucid Standard Import JSON API to generate BPMN diagrams with swimlanes.The diagram imports successfully, and all shapes and connections are visible, but the swimlanes container and lanes are not rendered visually. I’m generating Lucidchart Standard Import JSON programmatically.The JSON includes a swimLanes group under pages[0].groups with vertical: false, a titleBar, and multiple lanes (each with title, width, headerFill, laneFill).Shapes are created with parent: "swimlanes_1" and everything imports without errors, but in the editor I don’t see the swimlanes visually – only the BPMN shapes.What am I missing in the JSON schema to make the swimlanes render visibly? Is there any additional property required on the swimLanes group or shapes?Below is a

Hi everyone,I’ve been experimenting with some external automation tools for android to speed up workflows in lucid, and I ran into an issue I’m hoping someone here has experience with. I was specifically looking at a tool called delta executor for android, which is supposed to automate certain tasks and interactions within apps.The problem is that when I try to use it with lucid documents or boards, some actions don’t execute consistently, sometimes triggers fail, or certain elements aren’t recognized correctly. I’m wondering if this is due to recent updates in lucid’s api, mobile app restrictions, or if it’s related to how the tool interacts with Android accessibility features.Has anyone else tried integrating external automation tools like this with lucid? Are there best practices or workarounds to make these scripts run more reliably without running into permission

Hello, Lucid Developers Community! We're excited to announce several new APIs as part of the launch of our Enterprise Shield add-on, which brings an enhanced layer of fortified security and control to an account on Lucid’s already highly secure platform.Enterprise Shield introduces powerful APIs tailored to enhance security and compliance within your organization. Currently, Enterprise Shield offers:Document management API: Enables streamlined management of documents and folders within the Lucid ecosystem. Legal hold API: Empowers organizations to effectively manage and preserve documents during litigation. Audit logs API: Captures a diverse array of security and compliance events. To get started with Enterprise Shield APIs, check out our detailed guide in the Developer Documentation. For further

When using the EndPoint Get Folder https://api.lucid.co/folders/{id}If the folder is in a Team Folder, the json response returns:  "id": 123456789,  "type": "folder",  "name": "Folder Name",  "created": "2020-06-26T16:29:37Z",  "trashed": "2022-01-20T12:14:18Z",  "attributes": [    {      "name": "Sample Label",      "value": "Sample Value"    }  ]without Parent field which could crash your logic to decode the result.If the folder is elsewhere (MyDocument, ...) the parent is returned.  "id": 123456789,  "type": "folder",  "name": "Folder Name",  "parent": 123456788,  "created": "2020-06-26T16:29:37Z",  "trashed": "2022-01-20T12:14:18Z",  "attributes": [    {      "name": "Sample Label",      "value": "Sample Value"    }

Hello Lucid Support Team,I’m running into an issue with a diagram created using Diagram as Code (Mermaid) that I’m unable to resolve, and I’d appreciate guidance on whether this is a product limitation or a configuration issue.GoalI want to convert an existing Mermaid-based diagram into fully editable native Lucidchart shapes (so individual boxes, connectors, and containers can be selected and edited without touching Mermaid code).Current State The diagram was created using Diagram as Code (Mermaid). Clicking the diagram always selects it as a single object and opens the Mermaid editor. Individual shapes and connectors are not directly editable. What I’ve Tried Right-clicking the diagram and checking for: “Convert to shapes” “D

It could be interesting to have a Rest API for using the compliance feature available in the Admin panel of a Lucid Portal subscription.Regards.

Some types of the response body are wrong:fullName must be string instead of numberid must be number instead of string.Regards.

Response: {"code": "internalServerError","message": "An unknown error occurred","requestId": "b23308646ad05c57"}

Hi everyone,Is there a way to get the list of all documents that are in my subscription (in my account) using the Rest Api ?Regards.

Within Lucid, there is the ability to highlight the entire document via Cntrl A, and then clicking Tidy up to clean up the arrows between boxes and give the diagram a neater and aesthetic view?My question is can and how can this feature be accessed through the Lucid API, as the diagrams I am creating via the API have issues with being visually appealing to view and comprehend? Thanks ! 

Hi everyone,Is there a way to display the list of all documents that are in my subscription (in my account).I’m the account owner and I want to list all the documents available.I’m only able to see the number of document in my account (Admin=>Usage data).Is there a way to do that using the Rest Api ?Regards.

Whenever I try to upload a package I get the following error:We could not upload that file. Please try again with a different .zip file.Missing or malformed file in package: editorextensions\in-a-circle-ext\bin\extension.jsI’ve attempted to make it as simple as possible of an extension by copying one of the example extensions. https://github.com/lucidsoftware/sample-lucid-extensions/blob/main/in-a-circle/editorextensions/in-a-circle/src/extension.tsI created the extension using:npx lucid-package@latest createCopied and pasted the code from the github into my extension.ts.Tested using:npx lucid-package@latest test-editor-extension in-a-circle-ext

Hi,I am working on a programmatic diagramming tool which draws shapes and connects them with lines using the JSON standard import.The shapes do not overlap with each other. I use shape endpoints for the lines, and elbow style. But the lines always cross over other boxes, making the diagram look very unclean. I am trying to make the lines avoid other shapes (go around them).Is there a way to programmatically do this with the Lucid API?Also, when I open the diagram in Lucid there is the option to “tidy up” the diagram. Is there a way to do this with the Lucid API?If anyone has a solution, I would appreciate it!The line between App A and App B crosses over App G 

Hello, I am a new admin for Lucid Chart at my company, and I am being tasked with trying to push audit logs to our Azure Sentinel SIEM. I see there is a script for this purpose with Splunk being used as an example, but don’t know what I would need to do to get this working with Azure Sentinel. Can someone provide me some guidance on what I need to do to get logs pushed to Azure Sentinel? I am not a developer, and again new to this space so any information to get that working is appreciated.Script I am referencing: sample-lucid-rest-applications/audit-logs-ingestor at main · lucidsoftware/sample-lucid-rest-applications · GitHub Thank you,Taylor Lowe

Getting status code 500 for pagination link when using the parameter eventTypes in https://lucid.readme.io/reference/queryauditlogs. Pagination works fine when not using eventTypes.   

As part of a POC we setup an OAuth2 APP with a third-party vendor and I would now like to remove it but everything is grayed out and I can't find a way to remove it.It is under Developer / Applications and has the status of Published Privately and the only option is to rename which is also grayed out, when clicking on the app all options to delete or edit are grayed out as well.My account is an Admin account for all other purposes.

I am looking to get a list of licensed users. Looking at https://lucid.readme.io/reference/getallusers, you would thinking filtering on “urn:ietf:params:scim:schemas:extension:lucid:1.0:User.productLicenses” would get me that. Here’s an example of an unlicensed and licensed user. The one with True in the “canEdit” field is the licensed user. As you can see the field “urn:ietf:params:scim:schemas:extension:lucid:1.0:User.productLicenses” is empty for both unlicensed and licensed users.Filtering on “canEdit” gets me what I want but this is a non-optimized attribute. Am I supposed to get a list of licensed users by filtering on “urn:ietf:params:scim:schemas:extension:lucid:1.0:User.productLicenses”?

When performing a search via the web UI by going to Admin > Compliance > Discovery, there is a hidden column named “Location”. I say hidden because it is only available when using the “Only export metadata CSV” option. The field “Location” is not available via https://lucid.readme.io/reference/searchdocuments. How do I get the document location via API?