Solved

Export document via API does not crop

Forum|Forum|3 days ago
March 24, 2026
4 replies
38 views

+1

DanielRivas

Good morning,

Yesterday I was testing the https://api.lucid.co/documents endpoint to export a section of a board in PNG using crop and it worked fine.

This morning, when I tried again with the same parameters, I got this error “Document 07c0b5a3-732d-4595-b572-4a9034926f29 is too large and exceeds our image size limits”.

Removing items to make the document smaller worked, but the result is the whole document, not the cropped one.

Am I doing something wrong?

GET https://api.lucid.co/documents/07c0b5a3-732d-4595-b572-4a9034926f29?crop=10,10,10,10

Accept image/png

Note: the endpoint also ignores the page parameter. https://api.lucid.co/documents/07c0b5a3-732d-4595-b572-4a9034926f29?page=2&crop=20,20,20,20 returns the whole Page 1.

Best answer by Caden E

Hi DanielRivas,

Good catch. We’ve identified the bug and are working on fixing it; we made a recent infrastructure change that appears to have caused some small issues in certain places.

C

+2

Caden E
Lucid product team
Answer
Forum|Forum|3 days ago
March 24, 2026

Hi DanielRivas,

Good catch. We’ve identified the bug and are working on fixing it; we made a recent infrastructure change that appears to have caused some small issues in certain places.