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Lucid for Developers

Learn from and collaborate with other developers. Find answers to your most technical questions and get support with Lucid's APIs.

  • 171 Topics
  • 607 Replies
171 Topics
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Lucas Brisingamen
asked in Lucid for Developers
Error 500 when uploading a Custom Shape Library

I keep getting an `Unknown error: 500` when trying to upload.  Already tried all troubleshooting steps outlined in the following article: Error 500 when trying to upload new custom shape package | Community (lucid.co) (New network, another device, repacked library, renamed library, tried on edge, edge incognito, chrome, phone).  Same error in all attempts.  

5
L
6 months ago
G
Guillaume
asked in Lucid for Developers
Error: Unsuccessful response from data-sync: network [object Object]

Hello,I face the following issue when I try to call an action from my data connector. I think I followed all the necessary steps to make it work. I well start the demon based on the debug-server.ts file :  I well declare it in the manifest​​​​I well defined the asynchronous actions  Here is the definition of the action :  Can someone help ? 

11
ablackburn
6 months ago
mwyman
mwyman
asked in Lucid for Developers
Using ElementProxy to get data fields for selected Jira card

Hello Lucid Devs and community.  I'm trying to get access to the data fields attached to a LucidSpark Card that was created using your Jira data connector/integration. I spoke with you all recently and you had suggested I leverage ElementProxy, but I’m having trouble getting it to work. Would greatly appreciate any help about where I’m going wrong. If you have any example code for this scenario that would be helpful as well. My 'extension.ts' file (stripped down to focus on just getting data fields):import { EditorClient, Menu, MenuType, Viewport, CardBlockProxy, DataProxy, ElementProxy, CollectionProxy,} from "lucid-extension-sdk";const client = new EditorClient();const menu = new Menu(client);const viewport = new Viewport(client);const data = new DataProxy(client);async function listDataFieldsForSelectedElement(elementId: string) { const elementProxy = new ElementProxy(elementId, client); let fieldsSet = new Set(); for (const referenceKey of elementProxy.referenceKeys.valu

12
Richard U
6 months ago
mwyman
mwyman
asked in Lucid for Developers
Error when using 'patchItems' to update field value

Hello all! I’m posting this as a new topic, although I believe it is related to Using ElementProxy to get data fields for selected Jira card. When I try to update a field value using ‘patchItems’ on the CollectionProxy I am getting an error message saying it “could not find collection...” I set up a simple demonstration in the code below for your review, with a hard-coded update value in string format. I picked a field called “summary” which is just a string to hopefully rule out type compatibility issues. Thanks again for all of your help!Here’s my function getFieldValueFromElement, and you can see that all of the read the fields from the collection (and display the collection itself) up until I execute the patch command.export async function getFieldValueFromElement( client: EditorClient, elementId: string, fieldName: string) { // Obtain an ElementProxy for the given elementId const elementProxy = new ElementProxy(elementId, client); // Check if elementProxy is null or undefine

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Richard U
6 months ago
A
arajN2
asked in Lucid for Developers
Document Sharing via API

Hello,  I had a couple of concerns regarding the creation of documents via the API. Currently we are creating documents into the default folder but are having issues with users viewing them. Currently only Admins have the ability to view them. Regarding this we are wondering if there is a way to share documents that are created to organizational group? Are there other ways we could share the documents to users as well?

3
Richard U
7 months ago
mwyman
mwyman
asked in Lucid for Developers
Ability to manipulate dynamic tables?

Hello all! I had some general questions about your Dynamic Tables. Would appreciate any thoughts or to point me in the right direction. :)Is there a way through the Extension API or other means to access properties or methods for a Dynamic Table? Poking around I see that it is referred to as a “DynamicMatrixColumnBlockClassName” I think? Is there a way to read any properties such as column or row headings? Determine what cards are in a column/row/cell? (I know I’m pushing my luck here) Is there an ability to define Custom Column values and programmatically associate cards to the correct columns using custom logic? (Similar to the way the dynamic table auto shifts cards based on standard data fields assigned to Columns and Rows.)Thank you!Matt

1
Ian Baenziger
7 months ago
Laszlo P
Laszlo P
asked in Lucid for Developers
Embedd Lucidchart viewer without scrolling feature

The embedded Lucid chart is displayed in a viewer where the user can scroll the chart even if the entire chart fits the window. It is very easy to accidentally scroll the chart out of view in the viewer. Is there a simple embedded viewer option where the chart is fixed in the viewer? 

6
S
7 months ago
T
Taffin
asked in Lucid for Developers
License Management API

Hi,Currently we’re using SCIM to manage our user access and grant/remove licenses - this is working fine from our user management side for onboard/offboarding but has some caveats such as not being able to poll the license information directly, which has the potential to put us over our license count.Are there any APIs available for querying specifically information about our licenses? Ideally an endpoint that we can use to retrieve what products we’re licensed for, how many licenses are issued and how many are available would be brilliant. Cheers,Taffin

2
T
7 months ago
D
daltonc
asked in Lucid for Developers
Lucid Import Document API - HTML Line Breaks and bullets being ignored.

I’ve been experimenting with the Import document API using the standard lucid format, and it’s been great for the most part. One thing I’m running into though, is it seems like when I supply line breaks or bulleted lists via HTML, the breaks/bullets get ignored. I’ve tried even uploading the sample I found in Github, https://github.com/lucidsoftware/sample-lucid-rest-applications/blob/44f7c102b8dec5fd2495aaba17c6797aff668ca8/standard-import/demo-files/filesystem/unzipped-contents/document.json#L11 and I don’t think the line break for that is working either. Has anyone had success with this? Curious if it’s end user error on my end. I’m hoping to get to where we can have code produce our diagrams, and being able to create line breaks/bullets programmatically will be key for our diagrams.Here is some example JSON I’ve tried to upload.{    "version":1,    "pages":[      {        "id":"page1",        "title":"New Page",        "shapes":[          {"id":"block0","type":"stickyNote","customD

7
C
7 months ago
R
ReidCrandall
asked in Lucid for Developers
Access Link Data on Shape from Formula

It is possible to use a formula in the Conditional Formatting to access the data in a link applied to that shape?I am looking to both access whether a link has been added to the shape and also the link itself if it is a URL or a different Lucidchart Page. Thanks,Reid

3
Adam Y
7 months ago
mwyman
mwyman
asked in Lucid for Developers
Newbie question doing my first API call - 403 response

Hello all - I’m trying to get my development environment set up to build some desktop utilities to modify LucidChart documents. I’m attempting my first API call to the documents endpoint and getting a 403 response. Any help would be greatly appreciated - and sorry for the long post.Here’s what I’ve done so far:Created my document in LucidChart, so I am the owner of it. Grabbed the document ID from the URL (hopefully that’s the right one?) In the Lucid Developer Portal, I created an application, created the OAuth 2.0 client, generated my client ID and Client secret, and registered the Lucid Test redirect URI using my client ID.  I am using VS Code and Python, and have leveraged some of your sample code from the documentation to get the authentication and token refreshing working, storing the access token locally for use until expired. Seems to be working great so far! Since I’m building against just the console right now, I temporarily have the script launch a web browser for the OAuth

6
mwyman
8 months ago
P
Paul Passot
asked in Lucid for Developers
Standard Import API error :Count: 2, message: error.expected.jsstring

Hi! I’m getting a “badRequest” response from the documents API indicating  "details": {        "error": "Count: 2, message: error.expected.jsstring",        "import_error_code": "invalid_file"    } My payload is a single page document with 61 shapes and 82 lines. I have looked at string fields (in my case: title, shapes.type, shapes.style.type, shapes.text, lines.stroke.style, linetype, lines.text.text).I was expecting to perhaps spot an unescaped character, or something, but can’t see anything wrong. Any idea what could be wrong? Am I hitting some sort of size limit?The JSON is dynamically created as part of a software I’m building, and works in every other scenario except for this specific one.Thank you for your help!Paul  

4
C
8 months ago
Smitha M
Smitha M
asked in Lucid for Developers
Invalid scopes: account.user+offline_access

I'm trying to generate ACCESS TOKEN with  account.user+offline_access scope and I keep getting Invalid scope error. Is there a differnt way to specify multiple scopes ? Invalid scopes: account.user+offline_access  

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Michael B
8 months ago
U
ufarr
asked in Lucid for Developers
Getting last modified date on files in folder contents

Hello Team, We have two questions:1- We have a team Lucid Folder that we want to watch (export any document that gets newly created or gets modified). Is there a mechanism to set-up event/trigger if that folder is updated?2- When we query folder-contents, we receive list of all documents within a folder. Can we get their last updated timestamp? Thank you

1
Richard U
8 months ago
F
Fedir
asked in Lucid for Developers
OAuth2 consent page does not seem to be optimized for mobile devices

Hello Lucid developers!At my work I'm trying to add Lucid export to one mobile app. According to the documentation I'm trying to redirect a client from my mobile app to a web browser at https://lucid.app/oauth2/authorize (plus necessary parameters).And in a mobile browser (more precisely android’s Custom Tabs), after logging into Lucid, the user sees such a screen (see screenshot). It doesn't seem to be optimized for mobile devices. It seems even not horizontally scrollable. Can you (Lucid developers) fix this? Or maybe I can fix this from my side somehow?I also have two less important questions.1) The user of the mobile application can log in through a web browser, after which the application receives an authorization code and the necessary tokens. After this, the user may want to unlink the mobile application from his Lucid account and we call the API here (https://developer.lucid.co/rest-api/v1/#oauth2-revoke-access-token). After which the user may want to log in to Lucid again with

4
Connor B
8 months ago
J
jdockett3
asked in Lucid for Developers
License management under LucidSuite

Hello, We were using the SCIM api with a connector app to Grouper, but since the update to LucidSuite, that no longer works.The developer docs still reference doing licenses like this:"productLicenses": {    "Lucidchart": True,    "Lucidspark": false,    "LucidscaleCreator": false,    "LucidscaleExplorer": false} Do you have the updated schema available so that we can restore license functionality?

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Adam Y
8 months ago
U
ufarr
asked in Lucid for Developers
Getting multiple tabs diagram via API

Hello Team, I am using API to export document. However, it exports only first tab of the document. Could you point me to resources / end-points that I could use to export all tabs within a diagram?

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U
8 months ago
J
jacki
asked in Lucid for Developers
Converting Excel Employees to Salesforce Contacts

I would like to know if there is a way to convert employee cards from auto generate Excel org charts into contact cards for Salesforce. The current format of the org chart from Excel lists all contacts as employees, but is there a function to convert them to contacts? 

1
Ian Baenziger
8 months ago
N
nikolai
asked in Lucid for Developers
Programmatically create shapes and lines using REST API?

Hello Lucidchart Developer Community,I'm currently exploring the functionalities of the Lucidchart API and I've hit a roadblock. My project requires dynamic creation and manipulation of diagram elements, specifically shapes and lines, and I'm curious about the extent of Lucidchart's API capabilities in this regard.Does Lucidchart offer a REST API that allows for the programmatic creation of shapes and lines within a diagram? I'm interested in understanding how detailed this control is, such as specifying types, sizes, positions, and custom styling for these elements. Additionally, how feasible is it to dynamically add, modify, or interconnect these elements within a Lucidchart document via automated processes or external applications?Any insights, documentation references, or examples of similar implementations would be greatly appreciated. Looking forward to your responses and guidance!Best regards,Nikolai

2
N
8 months ago
A
AlexanderZ
asked in Lucid for Developers
Error (Status Code) 500 when requesting document content over API

Hello everyone,I have the following problem, I have created a script to get all data about the shapes of each page from a Lucidchart document with the Lucid API. The Lucid document now has over 160 pages. The script worked as long as the Lucidchart document had fewer pages, now I get the status code 500 when requesting the contents (see the snippet of the code for the request)....headers <- httr::add_headers( 'Authorization' = paste('Bearer', token$credentials$access_token), 'Lucid-Api-Version' = '1')....response_document_content <- httr::GET(paste0("https://api.lucid.co/documents/", document_id, "/contents"), headers)#test responseif (response_document_content$status_code == 200) { content_document_content <- httr::content(response_document_content, type = "application/json")} else { cat("Request failed with status:", response_document_content$status_code, "\n") cat(content(response_document_content, "text"), "\n")}To reduce the load of the request, I tried to reduce it

1
Richard U
8 months ago
U
ufarr
asked in Lucid for Developers
Getting error while embeding document

Getting following error while attempting to embed a document in html  

1
Adam Y
8 months ago
B
blibanos
asked in Lucid for Developers
AccessForbidden

Hello, I am trying to create a script that would export all files in the Lucid platform as an image file, however I am getting the following error message when trying to call the api below. The interesting part is though, I don’t get this error message if I have opened the file in a browser prior to using the api.  Is this a bug or is it something I am not doing. api:https://api.lucid.co/documents/03682f3d-7947-41d5-bd3c-1ea6e66f68b5response:{ "code": "accessForbidden", "message": "Access to this resource is forbidden", "requestId": "42f57773fbf39c50"}Thank You, Bereket Redhat Inc. 

10
B
9 months ago
Sylvia X
Sylvia XLucid support team
posted in Lucid for Developers
Lucid Standard Import (a.k.a. JSON Import) API FAQ

Hi Lucid Developers! 👋Since the launch of our JSON Import functionality, we've seen an array of creative and efficient uses by our customers. In this post, we'll address some of the most frequently asked questions about the JSON Import feature. Additionally, we’d like to announce expanded functionality based on your valuable feedback: support for adding notes to shapes via the API! 🌟 Adding notes to shapes 📄You can now add notes to shapes, groups and layers by including a note field in your shape properties. For more information on how to do this, feel free to check out our documentation here!  JSON Import API FAQs 🙋 Q: Is the JSON import asynchronous? How will I know when the import is complete?No, it is actually synchronous. When the request is returned, the document is complete. Q: Is z-order for an entity based on array position? Last-on-top or first-on-top? (Does this mean lines are already "on top" of shapes, since it is a separate array?)In Lucid's JSON structure, z-order re

0
Sylvia X
9 months ago
ben.bahrman@headintheclouddev.
ben.bahrman@headintheclouddev.
asked in Lucid for Developers
Error with Embed Rest API

I’m getting an error while trying to embed a Viewer iFrame using the REST API. “Our servers experienced an error. We apologize for the inconvenience. I send a POST to https://api.lucid.co/embeds/token with no embedId, just the origin in the body and the bearer token in the header per the documentation here: https://developer.lucid.co/rest-api/v1/#generate-embed-session-token60 I get back a Session Token in the body of the response and then set this as my iFrame source:https://lucid.app/embeds?token=:token where :token is replaced with the response from the POST and get the below error. This was working previously but stopped working at some point, I think in December. I believe it is also not working when there is an embedId but haven’t had a chance to retest that.  

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ben.bahrman@headintheclouddev.
9 months ago
ben.bahrman@headintheclouddev.
ben.bahrman@headintheclouddev.
asked in Lucid for Developers
API: Create User With license asigned

I’m trying to create a user via the REST Api, I can successfully create them but they don’t get created with a license. Is there a way to create a user via the REST API with a standard user license assigned?

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ben.bahrman@headintheclouddev.
9 months ago
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