Community news and announcements

Hello Lucid Community! May is here bringing some new features Help Center articles tips and tricks and helpful bug fixes! Let us know what you’re working on and what we can help you with in the comments.   ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from April! Check them out and keep the conversation going by asking a question or sharing a tip of your own. How can I use Lucidscale to create a AWS VPC Diagram?  Import a PDF into Lucidchart How can I prevent my shape from snapping to the grid?   🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for: Table shapes are now available in Lucidspark for you to easily organize and view your data! Learn more in this Tables in Lucidspark Help Center article.  It’s now possible to transfer ownership of your documents to other collaborators! Learn more in this Transfer document ownership article from the Lucid Help Center.&nbsp

I need to see an example of a film production flow chart; Pre-Production Production and Post Production.  I want to use swimlanes.  

Every time I try to resize an entity in my ER Diagram it thinks I am trying to add a relationship. Random characters will also just disappear from my entities.

Hi Somehow I am having 2 lucid license assigned to my one email account ID - jaydip.gxxxx@tribalgroup.com and as far as I am aware I am only using one as I login with my email ID.  Can I request your help with process of removing duplicate license account without loosing lucid diagrams/documents?   Thanks Jaydip

Hello I'm Joe and I've been a consultant for over 25 years. I've seen and used my fair share of diagramming and business process drawing tools and Lucidchart is by far the best! Great product and the documents I produce continually impress my customers.

Please  I am not available to edit a workflow... I need to continue working on it.. PLEASE help me!!!

Hello Lucid Community! This month we’re so excited to share a new premium training course developer resources and some great popular conversations from the last few weeks. Let us know what you’re working on and what we can help you with below. ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from March! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Using Lucidchart vs. Lucidspark Adding new participants to ongoing voting session Pasting as plain text 🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for: In Lucidspark you can share a board so that you enter on a Breakout Board rather than the main canvas. For more information take a look at this Breakout Boards article from the Lucidspark Help Center. 📅New Events and Opportunities Lucid Training Labs: We’re bringing you two new Lucidspark courses this month! Our newest course - Agile P

I've been requesting a connect on an Enterprise level account as I was trying to link bamboo hr data. I have spent a ton of time building the layout and do not want to redo in another platform but figured it would not be this difficult to get a response. Any suggestions?

Hi Per the conversation below is each company waiting for the other to do something? Thanks John Marshall -------- Original Message --------Subject: [Lucidchart] Re: Lucidspark no Zapier integrationFrom: "Phillip W (Support)" <support@lucidspark.com>Date: Fri April 08 2022 11:49 amTo: John M <john@marshallcenter.net>Hey John Thank you for contacting Lucid Support and we appreciate the advocation of our products! We have recently implemented our development platform for use. Here is a link to a community post that will help Zapier as they begin. Thank you for using Lucid!Good VibesPhillip W | Product Support SpecialistLucid Software John MApr 8 2022 9:35 AM MDTHi LucidsparkI sent a suggestion to Zapier for integration with Lucidspark.An example is Lucidspark ideas trigger tasks in task & project apps.The reply from Zapier is below.ThanksJohn Marshall -------- Original Message --------Subject: Request #1071419: How would you rate the support you received?From: Z

Hello I use LucidChart for making some diagramm for my company.  The mail I use for my current account will be delete by my company.They give me another one mail for me that I tried to change in my Lucid account in User Options. I change the E-Mail Text Field and put my password hit the button "Save the modification" and nothing happens ? How can I contact the Zendesk of Lucid for changing my mail ? Thx in advance 

Need to add user but the add user tab button isn’t on the Admin page 

Hello Lucid Community! March is here which means we are excited to share an upcoming webinar more helpful tips from your Lucid Support Team and an exciting implemented feature request! Let us know your thoughts and keep the great questions and feedback coming!    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from February! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Importing a PDF into Lucidchart Starting a new line of text De la Comunidad Lucid (from the Lucid Spanish Community): Un tutorial de Lucidspark hecho por un miembro de la Comunidad (a Lucidspark video tutorial made by a community member)   🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for: The timer in Lucidspark can now play a sound! Give it a try and refer to our Set a Timer article for full details.   📅 New Events Opportunities and Resources

I want to create in Chart export to Spark to "share" and have Spark changes automatically show in Chart.  Is this possible?

Hey there My company plans to apply Event Tree Analysis (ETA) as an additional risk analysis technique on top of the Fault Tree Analysis (FTA).  I know LucidChart supports FTA and we've brought FTA templates already. I was wondering if LucidChart supported Event Tree Analysis (ETA)?  Is there any ETA module available for my company to buy? Thanks!

Hi I'm Barbara BP senior project manager for a higher education institution in the states. I use Lucidchart to generate work breakdown structures for major projects that the institution undertakes which assists project teams and stakeholders in understanding the project resource needs and project deliverables.

Hello Lucid Community! February has come which means we’re back with exciting new Lucidscale tips a Lucid Training Labs course and a few brand new feature requests - keep them coming! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from January! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Creating lines between layers Making diagram background transparent Creating line jumps   📅New Events and Opportunities Lucidscale Tips and Tricks: Check out the Tips & Tricks topic of the Lucidscale community for regularly posted advice tutorials and use case examples from our Lucidscale experts. The first - How can I design new cloud architecture with Lucidscale? - is available now. Lucid Training Labs: A new course Strengthen Hybrid Teams + Collaboration Using Lucidspark is available now. Check out the linked thread

Hello Lucid Community!  With the start of a new year we’re excited to launch Lucid Community News which will include regular updates about changes and new features in our products popular conversations bug fixes and feature requests. Our goal is to highlight important conversations keep you informed about the latest at Lucid and help you get even more value out of Lucidchart Lucidspark and Lucidscale.  We aim to publish this newsletter once a month; make sure to follow the Announcements and Community Information topic so you never miss an update and post any comments or questions below!   ✨ Most Popular Conversations Here are the Lucid Community’s most popular posts from December! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Additional relationships in an org chart Creating hyperlinks Change the background color of canvas   📅 New Events and Opportunities Lucidspark Templates: Have you created a Lucidspark boar

I accidentally deleted part of my presentation. How can I UN do? I'm using at free trial at this moment.

Hi I created a template and a few documents based on the template. Now I have to fix something in the template but I didn't see the documents created from the template updated as well. is this possible? is there any update option rather than update each document manually?

My name is Clayton McCullough and I work as a Network Engineer. I have been in the field for about 8 years and really enjoy new technology and getting to learn about it. I found Lucidchart a few years ago and have loved it ever since! In my professional life I use it literally daily working on documentation and network diagrams. Currently have one Lucidchart that I call my Magnum Opus because of the time and attention I've given to it. That document is a network diagram with over 1000 individual cables on it. I like Lucidchart so much I even pay for a personal subscription on the side to help me diagram and plan wood working and house projects. Love it and cant say enough about it!

We want to see your templates!  Join in on the fun for a chance to win one of our Lucid Cotopaxi backpacks! Your Lucidspark boards will be converted to a template that will be available to all users on the Launchpad and in our product template gallery.  Our evangelists Bryan Stallings and Gabe Villamizar will also choose some of their favorite templates that will be featured on our Lucid social media channels in addition to our template libraries!Head to the link to submit your templates for a chance to be entered! → bit.ly/3BmmbpV Rules and Regulations 🔻Submit at least one template you've created using Lucidspark to bit.ly/3BmmbpV🔻10 individuals will be chosen at random to each receive one of the offered backpacks🔻4 additional individuals will be chosen by members of the Lucid team to have their template featured on Lucid social channels 🔻Template entries may also be chosen to be published and featured on the Launchpad U.S. residents only. G

When I insert a flowchart from the lucidchart add-on I cannot click on links that were in the flowchart on lucidchart. How can I make it so that I can click on the links inside the chart on Google Slides instead of having to go to lucidchart.com?

Hello  Lately a number of organizations are migrating to Data Center since Atlassian had announced its ending for Server support. I see Lucidchart Diagrams Connector has a Data Center build available for Confluence. Is there a current plan to support Lucidchart Diagrams Connector for Jira in Jira Data Center?  Can you confirm the current available version is accessible with Jira Data Center? Is any manual effort necessary besides linking the Jira account to the Lucidchart team account?  Regards Jaison Machanickal Addteq Inc