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Error with deleting account

  • July 27, 2022
  • 1 reply
  • 7 views

Emmanuela E

Due to the fact that my account being free and serves no intended purpose anymore I've decided to delete my account. However anytime I attempt to do so a message pops up to inform me that there has been some error with this deletion process which is quite strange. After looking into it I found other community posts with people experiencing the same exact thing and still all I want is to delete this account yet the process set up by Lucid's database (?) is hindering me from doing so.

Comments

Phillip W
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  • Lucid support team
  • July 27, 2022

Hey Emmanuela

Thank you for posting in the Lucid Community! Since this deals with your account I have created a support ticket for you. We will be happy to help you there. 

If anyone else out there is experiencing a similar issue don't hesitate to reach out to us at support@lucidchart.com. Cheers!