Our company has a lucid corporate account. I am an administrator on the account. When a user is off sick we are unable to access lucidcharts they have created for our clients. What is best practice for me (and our other account administrators) in these situations? Or what should we be doing in Lucid to make sure that account admins can access all company-related documents in Lucid to be able to share with other resources in our business who are picking up the work while person X is off sick?
Solved
Corporate Account User Access
Best answer by Humas1985
Hi
Just to learn more on the options for your current situation - please refer to the below article.
Admin Rights to View All Documents | Community
From the best practices standpoint,
By default, Lucidchart documents are privately owned by their creators, which can lead to access disruptions when a user is unavailable - Transferring ownership / Utilizing shared folders for collaboration is also vital.
To learn more -
Transfer Lucid documents – Lucid,
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+21- Lucid Legend Level 9
Hi
Just to learn more on the options for your current situation - please refer to the below article.
Admin Rights to View All Documents | Community
From the best practices standpoint,
By default, Lucidchart documents are privately owned by their creators, which can lead to access disruptions when a user is unavailable - Transferring ownership / Utilizing shared folders for collaboration is also vital.
To learn more -
Transfer Lucid documents – Lucid,
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
