Inspiration

Using AI to build diagrams is a huge time-saver. While Lucid’s native Mermaid integration is great for quick visualizations, the resulting diagram is generated as a static image. But we’ve made some exciting updates. Any updates you make to your Mermaid markup will now automatically sync with the on-document shape in real time.If you need a native Lucidchart diagram where you can seamlessly adjust connectors, style shapes, and move blocks around, try these community-tested workarounds:Use the

 Navigating massive process maps can be tricky—especially when you’ve scrolled so far that the swimlane headers disappear. This video demonstrates a brilliant "hover hack" to ensure you always know exactly which lane a shape belongs to, no matter how large the diagram.What you’ll learn:The "contained by" logic: How to set up a conditional formatting rule that recognizes which swimlane a shape is sitting in. Invisible anchors: A creative technique using "invisible icons" to create a hover-trigger in the center of your shapes. Dynamic hover text: Using interpolated text formulas to automatically pull and display the lane name (e.g.,

Looking for a better way to track workload? This walkthrough shows you how to use Lucid’s formula engine to automatically calculate and display the total story points of cards within a specific frame or container.What you’ll learn:Lucid formulas: Leveraging the cont

Meet your new AI teammate!Lucid AI’s Process Agent is an interactive tool designed to help you build process diagrams. Based on the diagram description in your prompt, the Process Agent starts a conversation with you and builds a first draft diagram for you. Think of it like a proactive collaborator- it asks targeted follow-up questions to help you refine your work. Based on your answers, the Process Agent tweaks the diagram, maximizing your efficiency and reducing rework!Let’s take a look at this in action! ⬇️ 💡 Process Agent s

Ever wanted to show a clean version of your map to one stakeholder and a data-heavy version to another? This video shows you how to use shape actions and diagram keys to create a "dashboard" feel that toggles conditional formatting on and off with a single click.

If you've ever found yourself wishing you could "toggle" parts of your flowchart on and off depending on who is in the room, shape sets are for you!For a step-by-step guide on using shape sets, check out this Help Center article: Use shape sets to manage visibility in Lucidchart.In this community post, we’ll show you how shape sets can be used in action! ⬇️ 💡 Shape sets solution story The Problem:

Want to see your spreadsheet data come to life inside your diagrams? This video demonstrates how to use conditional formatting to pull values directly from linked data and display them as clear, actionable badges on your shapes.What you’ll learn:Data connectivity: The basics of connecting external spreadsheet data to your Lucidchart process map. Smart visibility: Setting up rules that only trigger when spec

As a Solutions Consultant, I’ve seen organizations struggle with the side effects of process debt: team-wide misalignment, inaccurate workflows, and stalled productivity. To combat this, teams need more than a repository. While that’s a good start, you’ll also need a process governor to bridge the gap between technical details and the people who need them. I recently collaborated on a blog post all about process governance and democratization, but I typically recommend a dual-structure approach to keep processes accessible and up-to-date:Executive sponsor: Sets the high-level strategy and vision. Process champion:

How do you ensure your team isn't placing incompatible components within the same environment? This tutorial walks through two powerful methods for using conditional formatting and formulas to validate what belongs inside your smart containers.What you’ll learn:

Tired of seeing incorrect connections in your team's technical diagrams? In this walkthrough, we explore how to use conditional formatting and formulas to create a self-policing diagram that alerts users when a connection violates your architectural standards.What’s covered:Intelligent formulas: Using the contains

Hey community 👋Product ops is a fast-growing discipline, but how do you actually prove its ROI to senior leadership?In our latest webinar, we asked that question to Ross Webb, senior product leader who has led product organizations of 200+ people at companies including Amazon and Just Eat, and Hugo Froes, who has built product ops from the ground up at companies like Farfetch and OLX. Here are my four favorite quotes from the session. ⤵️ 

Ever wish your diagrams could tell you when something is out of place? This tutorial dives into the "smart" side of Lucidchart, showing you how to use formulas and conditional formatting to enforce diagramming standards automatically.What you’ll learn:Data-rich containers: How to assign custom properties (like "ID" and "Type") to containers—such as VPCs—and the individual components with

Creating a great diagram is only half the battle; the real magic happens when your team can use it effectively. This walkthrough covers how to professionalize your Lucidchart documents and prep them for seamless sharing across your organization.Key takeaways:Dynamic headers: Set up headers that automatically update with the document name and last modified date. Canvas cleanup: Professional styling tips, including text formatting and disabling auto-tiling for a cleaner workspace. Resource panning: How to add a

Architectural drift is a silent builder of technical debt that occurs when implementations deviate from original designs. To combat this, shift your mindset from reactive compliance to architecture enablement. By building standards directly into the design process, you ensure that the architecture you build is the most efficient and accurate. To improve standardization and maintain a single source of truth, focus on these visual-first strategies: Make documentation visual: Humans process images 60,000 times faster than text, reducing cognitive load and accelerating alignment. Document as you work: Use a universal canvas to transition from brainstorming to diagramming without losing context. Automate with accelerators: Use the Process Accelerator

Want to standardize your workflows and save hours of manual entry? This video walks through the step-by-step process of creating a custom, data-intelligent template in Lucidchart.From setting up dynamic headers to building automated time trackers, these tips will help you turn a standard document into a powerful, reusable tool for your entire team.What’s covered:Template foundation: Perfecting your page settings and creating dynamic document headers. Custom shape libraries: Assigning data fields to shapes and saving them to your own library for easy drag-and-dro

Looking to turn your process maps into living dashboards? This walkthrough demonstrates how to move beyond static shapes and start using custom data-backed templates in Lucidchart to automate your workflow.What you’ll learn:Rapid mapping: Leverage default styles and shape libraries to build out your flow in seconds. Embedded data: Input custom variables, like cycle time and assignees, directly into your shapes. Smart math: Use dynamic counters to automatically c

Hey community 👋The past year, joining the Lucid family, has been a whirlwind. A lot has changed, and it was time to update our “Getting Started with airfocus” video to reflect that. So if you’re still wondering what it is that airfocus offers, or you’re yet to see inside our platform, then take a watch!For nearly a decade, we’ve been committed to uniting ever-evolving product teams around a single source of truth so they can build with confidence. And since last year, we’ve taken that mission further, joining forces with Lucid to span the entire product management cycle – from strategy to ideation to execution – all in one platform.This video is a short, visual overview of how we support product teams to stay connected, data-driven, and customer-focused. 

A go-to-market strategy is only as strong as its execution. When sales, marketing, and customer success teams operate from fragmented documents, alignment becomes nothing more than a pipe dream.True alignment and efficiency require a single source of truth. By centralizing your workflows in a cloud-based environment like Lucid, you eliminate documentation friction and spend more time on high-impact strategy. 🧱I recently published a new process improvement toolkit that provides a library of customizable templates to jump-start your GTM productivity. Here are a few of my favorites:Sales teams

It seems to me like the tutorials for timelines and daily schedules are not quite up-to-date. I’m a new user of Lucid, and trying to create daily schedules, but running into multiple issues: Adjusting the start and end times of a Daily Schedule template messes up the formatting of the entire schedule (doesn’t auto-adjust sizes).  Cannot find “Interval” shape, even when searching in All Shapes, to allow for modifying the start/end time of an interval.   Adjusting the milestone time does not accurately move the milestone marker to the correct position, or it does not save the new time entry and keeps reverting back to default.  Milestone shapes are not automatically grouped, so changing the time of the milestone does not move the associated shape (i.e., the circle). The tutorials show features (e.g., toolbars) that I can’t find. Maybe there’s a SW difference? Are there already solutions to these issues that I’m not

Product development often feels like a constant trade-off between speed and control. As your teams grow, work naturally fragments across different workspaces, business units, and tools.While this distributed approach is great for execution, it creates a massive "visibility gap" for leaders. I’ve spoken with so many of you who spend hours chasing status updates or manually assembling reports that are out of date the second they’re shared.At airfocus, we believe enterprise product management shouldn't be about managing manual overhead—it should be about managing strategy. That’s why I’m incredibly excited to share our new Portfolio management feature set.What’s new?We’ve introduced two core capabilities designed to give you a "bird’s eye view" without losing the connection to team-level execution:Portfolios: Create live, unified views that pull data from across multiple workspaces. Unlike a static roll-up, these are fully inte

Hi everyone!As a CSM here at airfocus, I spend my day talking to teams of all sizes. While every company is unique, they almost all share one universal headache: prioritization.We all know the feeling. You have a backlog that’s a mile long, three different stakeholders "politely" insisting their request is priority, and a dev team that (rightly) wants to know why they are building X instead of Y.Why is prioritization so hard?In my experience, it usually boils down to three things:The "Loudest Voice" Trap: Decisions often get made based on who is shouting the loudest (or who has the highest job title), rather than what actually moves the needle. Analysis Paralysis: Teams try to use complex spreadsheets that are impossible to maintain, leading to "gut feel" decisions when the data becomes too messy. The Strategy Gap: I

We’re excited to announce that version history has been added to the Process Accelerator! 🎉 What is version history?Version history allows you to view past versions of published repository documents. You can now compare the published document to previous versions to understand changes over time, spot meaningful differences, and assess impact.  Who has access to version history?Any user on your Lucid account with access to the Process Accelerator has access to view the version history of published repository documents.  How do I access version history?You can access version history through the new Repositories

We are excited to announce object assets for accounts with the Process Accelerator! 🎉 Object assets are standardized, reusable objects with predefined data structures, improving consistency and reducing duplication. They allow for data object modeling in Lucid.Let’s dive in to learn more!  ⤵️ What are object assets?

Have you ever received an email from an external auditor asking for updated data flow diagrams and written narratives? If so, you know that preparing for an audit can be a massive roadblock for your actual day-to-day work. Passing an audit of your cloud infrastructure is critical to your business's success, as failing could result in regulatory fines or lost customers.But the "old way" of proving compliance often means five to eight hours of administrative busywork. It usually involves hunting down outdated diagrams, manually combing through your AWS console to cross-reference security groups, and painstakingly typing out obvious explanations in Word documents.Fortunately, you can replace that painful, manual process using the Cloud Accelerator. By leveraging live metadata and AI, you can shrink an exhaustive eight-hour task down to just 45 minutes.Here is how you can use the Cloud Accelerator to efficiently prepare for your next audit:1. Import Your Liv

New to Lucidchart? Intimidated by Lucidchart? Want to make sure that you’re maximizing the potential of this application right from the jump?Come hang out with me for an introductory training where I’ll walk you through the Lucidchart editor and key features so you can start visualizing processes, systems, and information easily.Hands-on workshop: Getting started in LucidchartMarch 12, 2026 at 1 p.m. ET / 11 a.m. MTYou’ll learn how to: Start new documents and access unique shape libraries. Build your first flowchart with custom styling. Share your work, collaborate on diagrams in real time, and export your documents.Register here: