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Concern about permissions to join a Lucid team

  • 25 April 2024
  • 1 reply
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Hello good afternoon, I hope you are well. 
I ask because my company shared with me a link to join a Lucid team, but when I click on the link I get the following message: Unable to join team, the account is full. I would like to know why this is happening and how it can be solved? 

Thank you very much for your attention and cooperation.

Concern about permissions to join a Lucid team

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Best answer by Humas1985 25 April 2024, 22:52

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Userlevel 5
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Hi @msalcedo 

 

Kindly Contact the Team Owner

The company or team owner might have set a specific member limit for the team itself, regardless of the overall subscription plan

Else - Lucid plans have different team size limits. It's possible the team's current plan restricts the number of users and in such case system send this message - "Unable to join team, the account is full"

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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