I'm trying to export my document but it keeps coming up with "no pages selected" the page is not a master document I have read the instructions on the article https://lucidchart.zendesk.com/hc/en-us/articles/360001287223-Export-Download-Your-Lucidchart-Documents. But nothing is working please help
Jack
+10Hi Jack thanks for reaching out in the community!
Here are a couple of specific things to look at when exporting your document:
- Try the export in a Chrome Incognito browsing session. This often improves performance by clearing your cache and cookies and disabling your extensions.
- Sometimes issues like this can be related to internet connection. Please try the export again on another network ensuring that you are on a strong stable connection.
If neither of these steps solve the issue will you please submit a support ticket so we can take a closer look? Please include:
- the URL of the document(s) affected.
- a description of the download settings (file type document pages cropping quality etc.) that you have selected for the download.
- a screenshot of any error messages or pop ups that appear when you attempt to export.
I hope this helps!
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