+1Recently I’ve noticed that when I copy an object and then paste, Lucid Chart only pastes the text. Sometimes, I get the expected result, with a duplicate getting created. Sometimes, nothing happens at all.
I have tested on Mac with Chrome and Safari. Same behavior in both browsers.
Best answer by Amelia W
Hi
For help with opening an incognito window, please see this community post (in English).
If the issue persists, would you mind sending a screenshot/screen recording of the issue so I can better understand what you’re seeing? I appreciate your help and patience!
+1I did more testing. I created a Windows virtual machine in Parallels and installed Chrome. Then going to Lucid I copied a diagram, went to another document, and pasted. It only pasted text.
Then fired up Edge. It can only paste text.
I fired up my VPN. Same result. Switched to T-Mobile. It’s no better. I can’t work effectively without simple cut and paste. Looks like it's time to go back to Omnigraffle.
+9Hi
For help with opening an incognito window, please see this community post (in English).
If the issue persists, would you mind sending a screenshot/screen recording of the issue so I can better understand what you’re seeing? I appreciate your help and patience!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
