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Not all accounts are listed in the Data hub Accounts tab to create data model

  • February 9, 2023
  • 1 reply
  • 7 views

Uma M

 “Data Hub > AWS: Imported Accounts'' 

1. Accounts added in credential tab using cross account role ( 21 added) 

2.But those accounts is not getting reflected  under Accounts tab only 6 shows up. 

Richard U
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  • Lucid support team
  • February 10, 2023

Hi Uma thank you for contributing to the Lucid Community and for also submitting a support ticket! We will work with you in the support ticket to collect screenshots and take a closer look at your issue. 

For anyone else experiencing this issue please submit a support ticket with the following information: 

  • Refer to our Import and Manage AWS Infrastructure Data from the Lucidscale Help Center article to be sure you've followed the correct import instructions.
  • A screenshot of the "Select Accounts" stage of the import account flow showing all the accounts available for import via your cross-account role credentials.
  • Try importing one of these accounts at a time (instead of all at once). If you are encountering issues with this you send a screenshot of any error messages you encounter.
 

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