A recent change in behavior is noticed when scrolling in or out using the mouse the UI keeps zooming out anyway, it happened multiple times.
The only solution is refreshing the page.
Solved
Lucid canvas zooms out when scrolling or zoming in/out
+1Best answer by Leianne C
Hi
Does this happen when viewing a specific document? If possible, can you please also try this in a different browser and let me know if the issue persists? This will help us narrow down the potential cause. Thanks!
+21- Lucid Legend Level 9
Hi
Would you like to refer the below topic as reference and see customizable navigation mode settings that control the behavior can solve the issue for you.
https://community.lucid.co/product-questions-3/zooming-in-out-using-trackpad-or-mouse-707
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+1Thanks but that’s does not solve the problem statement. I can scroll through my mouse but scrolling in and out is resulting to only zoom out!
This issue is happening recently, refreshing the page solve it but it happens again.
+15Hi
Does this happen when viewing a specific document? If possible, can you please also try this in a different browser and let me know if the issue persists? This will help us narrow down the potential cause. Thanks!
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