Hi @selmendorf, thank you for posting in the community. I’m sorry to hear you are having trouble saving your documents. As a first step, could you please try the following troubleshooting steps to help us narrow down the potential cause?
- Try opening your document in a private or Incognito window. For help with opening an incognito window, please see this community post (in English).
- Could you also try connecting to a different network such as mobile hotspot or disconnecting from your VPN (if applicable)?
Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.
If those don’t resolve the problem, can you please send the following information so I can take a closer look?
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Thanks in advance for your help and patience! Feel free to let us know if you have any additional questions or concerns!