Hi,
I am changing devices so need to remove the authentication app from the old to the new device, however to reset it wants my password, as I sign in with Microsoft SSO, what password do I use as it doesn’t accept my SSO password?
Solved
Reset two-factor app
+2Best answer by aling
I managed to find the answer to this from the user settings page - https://help.lucid.co/hc/en-us/articles/360049421752-Lucid-admin-panel-Security-settings#two-factor-authentication
Thanks
+2I managed to find the answer to this from the user settings page - https://help.lucid.co/hc/en-us/articles/360049421752-Lucid-admin-panel-Security-settings#two-factor-authentication
Thanks
+8Hi
Thanks also for taking the time to update this post and leave the link to the Lucid admin panel: Security settings article from the Lucid Help Center for other users who may have similar questions.
Please let me know if you need any additional assistance and I would be happy to help.
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