Hi,
I am changing devices so need to remove the authentication app from the old to the new device, however to reset it wants my password, as I sign in with Microsoft SSO, what password do I use as it doesn’t accept my SSO password?
Hi,
I am changing devices so need to remove the authentication app from the old to the new device, however to reset it wants my password, as I sign in with Microsoft SSO, what password do I use as it doesn’t accept my SSO password?
I managed to find the answer to this from the user settings page - https://help.lucid.co/hc/en-us/articles/360049421752-Lucid-admin-panel-Security-settings#two-factor-authentication
Thanks
Hi
Thanks also for taking the time to update this post and leave the link to the Lucid admin panel: Security settings article from the Lucid Help Center for other users who may have similar questions.
Please let me know if you need any additional assistance and I would be happy to help.
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A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
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