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pdf files missing pages

  • February 13, 2025
  • 1 reply
  • 12 views

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I am importing pdf documents with multiple pages. However, only a fraction of the file loads. I am missing 2/3 of the pages.

Best answer by Leianne C

Hi ​@henthorn, thank you for your post. To confirm, are you seeing missing pages when you extract the thumbnails of your PDF file in Lucid? 

To help us better understand the issue you are experiencing, would you mind providing me with the following information so I can take a closer look?

  • A description of steps you took leading up to the issue.
  • Any relevant screenshots of the issue. 

Thank you and please let us know if you have any questions! 

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Leianne C
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  • Lucid support team
  • February 14, 2025

Hi ​@henthorn, thank you for your post. To confirm, are you seeing missing pages when you extract the thumbnails of your PDF file in Lucid? 

To help us better understand the issue you are experiencing, would you mind providing me with the following information so I can take a closer look?

  • A description of steps you took leading up to the issue.
  • Any relevant screenshots of the issue. 

Thank you and please let us know if you have any questions! 


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