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Question

MS Edge Install as app no longer works


Paul W102
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Edge browser lets me “install as an app” website pages. I use this to organize my LucidChart documents (in Fences) on my desktop, shown here.

 

Now I can no longer do this. I can install only my Documents page, so I have to root around in it to find what I need.

I notice several changes to LucidChart over the past few months. Is the prevention of installing documents one of these changes? What would be the reasoning?

Did this topic help you find an answer to your question?

Leianne C
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  • Lucid support team
  • June 12, 2024

Hi @Paul W102, thank you for posting in the community! Since the “Install as app” feature is directly related to your Edge browser - I would recommend reaching out to Microsoft for further information about this. 

As a workaround, it is possible to create folders in your My Documents page to help organise your documents. To do this, click the blue +New button and select ‘Folder’. Then you can move documents into the newly created folder to help organise and make it easier to locate any specific documents you need. 
 

 

I hope this helps! Feel free to let us know if you have any questions. 


Paul W102
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Thanks Leianne. Must be a Microsoft issue. “Install as app” works fine with Google Chrome browser.


Leianne C
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  • Lucid support team
  • June 20, 2024

Thanks for the update, @Paul W102! Glad to hear there is a workaround. Please let us know if you have any additional questions. Cheers!


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