Solved

Missing image when exporting

Forum|Forum|2 years ago
January 26, 2024
2 replies
116 views

Hi, for some reason the images are missing from my chart when I try to export them out from lucidchart. The images are linked to a google URL Link.

Best answer by Phillip W

Hey @kdx -- thanks for posting! If you are uploading images via URL, please note they must be from a public location or they won't display properly. If you are using Google Drive links they must be public links. Alternatively, you can upload the images directly to Lucidchart.

Hope this helps clarify!

Phillip WAnswer

Lucid support team

Hey @kdx -- thanks for posting! If you are uploading images via URL, please note they must be from a public location or they won't display properly. If you are using Google Drive links they must be public links. Alternatively, you can upload the images directly to Lucidchart.

Hope this helps clarify!

xenia cubrac

Great hack as all the folders and documents in google drive we use in a company are only “shared with special people”. So we need to add images directly to lucid in case we have to export the diagramms.

x.cubrac

Create an account in the community

Log in to the community