How do I correct this? Im working on floor plans and all measurements and lettering on plans are now blacked out? Need a fix ASAP
Page 1 / 1
Thanks for posting and I'm sorry for the trouble!
Can you please try the following:
1. Open the document in a private or incognito window as sometimes document performance issues can be related to browser issues.
2. Try turning off WebGL. This can be done by going to View > Use WebGL and un-selecting this option.
If these steps don't help please fill out a support form and include the following information:
1. A screenshot of the issue that is happening.
2. The URL to your document.
3. A screenshot of the associated Javascript Console output. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Thanks in advance for your help and patience!
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
