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MicahLucid community team

posted in News and announcements

🎃 October 2022 Community News 🎃

Hello Lucid Community! We’re now halfway through October. Get ready to dig into new live trainings to build your skills exciting conversations to innovate and grow your knowledge and important bug fixes to improve your experience. Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from October! Check them out and keep the conversation going by asking a question or sharing a tip of your own. What is the Data feature on the right-hand side under Page Data? Can I make a flow diagram that lets me toggle to show/hide fields without using the Org Chart? Outline this white container with black color   📅New Events and Opportunities  Learn how to see and build your team’s future from Lucid experts in our new live and on-demand Training Labs! Upcoming highlights: Strengthening hybrid work with the Lucid Suite | Webinar: October 19th 2022 11 AM - 12 PM CEST. Join our Luc

160

2 years ago

Joanne S

posted in News and announcements

Account Map Roles

I would like to use Salesforce integration to create the Account Map but not connect the map to an opportunity. It belongs at the account level not opportunity. In order to have the Contact Roles of Buyer Decision Maker etc you need the Opportunity. Is there a way to get around this?

2 years ago

Alex C101

posted in News and announcements

Default Line Binding

What does this setting do? I have no idea what "line binding" means and there's no description in the help pages.

354

2 years ago

Ria SLucid Legend Level 2

posted in News and announcements

Lucidchart - it fixes everything!

My name is Ria and I am responsible for Quality and Digital Assurance at my company. This requires a lot of forward thinking brainstorming team work Process mapping and designing wire frames for Digital solutions. These processes were long boring and garnered little or no interest with the team. Since the onset of Covid pandemic we have been working virtually. I am very happy the the product offerings of Lucidchart - it encourages innovation and keeps employees motivated. They feel respected and appreciated as their suggestions are recorded and not lost

2 years ago

Cynthia R

posted in News and announcements

Printer errors

We use lucid.app to create our school newspaper. We download the pdf and send it to a printer. He is getting errors He says "I just wish it would produce a proper pdf." He also said "failed to split into single page pdf files. I'll just redistill as that seemed to work before. Preflighting did fix it too but not sure what else got changed." Any thoughts? What can we do on our end to help him? In Lucid we only have a standard and printer-friendly option when we download the pdf and we have tried both of them and he still gets errors.

2 years ago

MicahLucid community team

posted in News and announcements

🍁 September 2022 Community News 🍁

Hello Lucid Community! As we close out the summer we’re excited to share a new webinar  several help center articles and some important bug fixes. We also highlight a brand new set of feature requests–keep them coming! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from August! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Use layers to create a current and future state diagram How do I move a page from one document to another? Switching IDPs? Here are some helpful tips for switching between SAML providers   🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for: Need to send someone to a specific piece of content for review? Do you want them to focus on a specific section of your Lucidspark board? We’ve made that even easier with the ability to

2 years ago

MicahLucid community team

posted in News and announcements

😎 July 2022 Community News 😎

Hello Lucid Community! We’ve officially been publishing Community News for six months and have loved seeing the ways this space has grown and the amazing projects you’re working on! This July edition includes important conversations with great feedback exciting updates to the product and helpful tips from the Lucid Support Team! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from June! Check them out and keep the conversation going by asking a question or sharing a tip of your own. Customizing ERDs with Index Information Linking to another document with password protection Automatically number pages   🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for: New UML improvements for a seamless one-click diagramming experience are here! See this post from the Lucid Support Team to learn more and see examp

2 years ago

PLT P

posted in News and announcements

Secure document

HelloIs it possible to secure one specific document with a password?

793

2 years ago

John P101

posted in News and announcements

Help Needed - Shapes/text resize when copied

I'm hoping that someone can help me here as this is driving me bonkers.I've created a diagram in one document and now want to copy it across on to a template that my company has.When I do this the text changes from Size 10 to Size 2 and the shapes appear tiny on the screen. I can't get to the bottom of it but it's taking up a lot of time to resize realign etc when I have already done the work.Is the there a setting that I am missing that is causing this madness?

481

2 years ago

Eva M

posted in News and announcements

Eva Hello!

Hi I'm Eva!

2 years ago

MicahLucid community team

posted in News and announcements

🍎 August 2022 Community News 🍎

Hello Lucid Community! This month check out new popular conversations and feature requests show off your diagramming and brainstorming skills with Lucid Builder Badges and review the latest bug fixes! Let us know what you’re working on and what we can help you with below.    ✨Most Popular Conversations Here are the Lucid Community’s most popular posts in July. Check them out and keep the conversation going by asking a question or sharing a tip of your own. Rounded rectangle Can custom shapes be treated as a single object without having to group them? Move a document to a shared folder   📅New Events and Opportunities Lucid Builder Badges: With our new digital badging program you can complete immersive learning courses to develop your expertise of the Lucid Visual Collaboration Suite and earn sharable badges to prove your competency in whiteboarding diagramming and other skills. Visit the Lucid Builder Badges site or view our Lucid Builder Badges help center article t

2 years ago

Christian V

posted in News and announcements

iPhone App Presentation mode clicking actions does not work

I have a document using actions to show/hide layers.  I can ctrl+shift+click in the editor on the computer or simply click when in presentation mode on the computer.  But when in presentation mode on the iPhone app i cannot simply click (touch) the same action. Help please.

2 years ago

Phebe F

posted in News and announcements

organizing a manuscript

Hi - Im exploring mind mapping apps for organizing a manuscript. Do you recommend Lucid for this or something else?

2 years ago

Emmanuela E

posted in News and announcements

Error with deleting account

Due to the fact that my account being free and serves no intended purpose anymore I've decided to delete my account. However anytime I attempt to do so a message pops up to inform me that there has been some error with this deletion process which is quite strange. After looking into it I found other community posts with people experiencing the same exact thing and still all I want is to delete this account yet the process set up by Lucid's database (?) is hindering me from doing so.

2 years ago

Amit A

posted in News and announcements

Not able to use premium features even after having standard plan

302

2 years ago

Ae T

posted in News and announcements

Need help from experienced user to check the diagrams

Hello! I need someone experienced to check whether I made the diagrams right. I am writing an article and I made a diagram in accordance with the algorithm of my system. Basically I need someone to check whether I did it in the right way because the algorithm is very complex.

2 years ago

HourDoc A

posted in News and announcements

Deleted terminated user process

What's the process recommended when deleting a terminated employee and you want their files to remain in tact for possible future use?

263

2 years ago

Tomislav A

asked in News and announcements

Export diagrams from Mural to Lucidchart

Hi there we used to use Mural and we are moving to Lucid. There are some valuable drawings we need to keep on working in Lucid. HOw do export/ import? Thanks

3831

2 years ago

Doug W101

posted in News and announcements

Lucidchart ERD Field Problems

When I am editing one field in an entity other fields get deleted or updated. If I double-click on some fields say to change their name they revert to "Field". I retype the name but then they delete to blank later. If I hit "undo" a different field from the same entity may be put in it's place. What is going on?

153

2 years ago

MicahLucid community team

posted in News and announcements

🌿 June 2022 Community News 🌿

Hello Lucid Community! June has come which means we’re back with exciting new feature requests helpful tips from the Lucid Support team plus some important bug fixes from our development team. We’d love to hear about what you’re working on and what we can help you with in the comments below.    ✨Most Popular Conversations Here are some of the Lucid Community’s current most popular posts! Check them out and keep the conversation going by asking a question or sharing a tip of your own. How can I use Lucidscale to create an AWS VPC diagram?  How to set transparency on Lucidspark objects Indenting bulleted lists   🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for:  It is now possible to copy conditional formatting rules across documents! Take a look at this community post to learn how.   📅New Events and Opportunities Check out the new user interface we rolled out this month for all commu

2 years ago

Jason L101

posted in News and announcements

Export ERD from Oracle

I'm using the standard code provided to export my existing ERD from Oracle but there are many databases and I only need the ERD for one. By running the standard query it runs forever without providing the results. Is there a way do edit the standard code to define which database I want to pull the ERD from?

2 years ago

Georgia M

posted in News and announcements

Usage Report

Hiya! I was unable to log a specific ticket but I was wondering if there was a way to download a usage report of all the users currently using the accounts? Appreciate the help!

121

2 years ago

Natasha C

posted in News and announcements

Lucidspark: WebGL causing graphics issues

Hi there I use the Lucidspark whiteboards to tutor students online and I've been having an issue with WebGL. I get a notification at the bottom of the screen that WebGL has been enabled and then all my writing on the whiteboard gets a weird paint splatter effect and sometimes becomes illegible. I've been using Lucidspark for months now and this just started happening a couple of weeks ago. I've gone through all of the help docs and disabled WebGL in my browser settings and it still happens. Please help.

211

2 years ago

MicahLucid community team

posted in News and announcements

☀️ May 2022 Community News ☀️

Hello Lucid Community! May is here bringing some new features Help Center articles tips and tricks and helpful bug fixes! Let us know what you’re working on and what we can help you with in the comments.   ✨Most Popular Conversations Here are the Lucid Community’s most popular posts from April! Check them out and keep the conversation going by asking a question or sharing a tip of your own. How can I use Lucidscale to create a AWS VPC Diagram?  Import a PDF into Lucidchart How can I prevent my shape from snapping to the grid?   🎉Implemented Feature Requests We heard you! Check out the latest changes to our products that you’ve been asking for: Table shapes are now available in Lucidspark for you to easily organize and view your data! Learn more in this Tables in Lucidspark Help Center article.  It’s now possible to transfer ownership of your documents to other collaborators! Learn more in this Transfer document ownership article from the Lucid Help Center.&nbsp

2 years ago

Murray M

posted in News and announcements

Film Production Flow Chart needed

I need to see an example of a film production flow chart; Pre-Production Production and Post Production.  I want to use swimlanes.  

151

2 years ago

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